What Now? AdBlue in the Diesel Tank in Hightown
One thing counts most when AdBlue is in a diesel tank, and that is if your motor has been started afterwards. If it has not, keep it that way, whether your car is around Hightown itself or out in Old Netley. Keep nothing on, phone 0333 366 0103, and count on a proper flush after a drain, done right where your vehicle sits in Hightown. If it's run, stop as soon as it is safe then switch off. It's a bigger job, yet step one doesn't change.
Anywhere across Hampshire it took place, one of the cases below fits yours.
At the pump around Hightown: AdBlue in a diesel
The cap you opened was the wrong one — and you only spot it as you're standing at the petrol pump, bottle or nozzle in hand. It could be the BP, or the Tesco, or another forecourt in Hightown.
Meaning? Spotting it here is as good as it gets. Still in your tank, and nothing drawn onwards: that's where the AdBlue is.
Do this: stay out of the driver's seat, even if the pump wants freeing. Get the staff to lend a hand pushing it to a space, save the receipt, then phone us right there. If it can't be moved, it can be emptied at the petrol pump: the equipment is explosion-proof and safe on a working forecourt.
Hightown, at home: AdBlue in your diesel tank
On your dash, a reminder had shown all week. A bottle bought at the garage, tipped in on the driveway — and it's only by the recycling that the cap caught a second look. It happens on driveways just off Warburton Road as frequently as anywhere.
Put simply: if your vehicle hasn't moved since, it is nearly as good as finding out at the pump. As it is unable to blend, AdBlue drops low in your tank and waits. One night standing alters nothing.
Your move: the keys indoors, and so nobody takes the vehicle off at breakfast. Then, phone. Our engineers drain the car on your driveway, whether that is in Hightown or out in Thornhill. The pumps are quiet enough to use outside a house after dark.
Set off with AdBlue in a diesel in Hightown?
A mile or two after topping up, your engine began playing up: roughness, smoke, less power, warnings on your dash. Possibly it was on Burgoyne Road, possibly on the way out towards Southampton, under 5 miles away.
The point: the system has pulled AdBlue through by now. It has been through your filter and your lines and, the further you went, into the high-pressure pump and the injectors. Every restart, like every mile, pushes it on.
Pull in somewhere safe — that is the first job — then turn everything off. Services farther on can wait: from the M27, under a mile out of Hightown, take the next junction. Restarting it to check achieves nothing — AdBlue doesn't clear on its own. Phone, saying how far your vehicle was driven.
AdBlue in the wrong tank: hire, lease and company motors
You have only had the car for days. Unknown to you, the AdBlue and diesel fillers sit side by side here — unlike your own car, which has no AdBlue or stores it in another spot. Any driver, wherever across Hampshire, could do it.
What it means: the same as the situations above, depending on whether it's run, with one more stage. Many rental and company contracts need the owner's approval before work.
Sorting it before we arrives is faster, so phone the hire company or your fleet manager, and then us. If you are stuck in the car park at Sholing, or by Monty's Community Hub, while you wait for an answer, leave your car off.
Hightown: unsure whether it was AdBlue in your diesel tank?
Truthfully, the only answer may be that you think it did. A slight ammonia-like smell lingers near your filler, the bottle feels too light, and the cap you took off is hard to recall. A rushed top-up by the gates of Hightown Primary School, or a visit to a friend in Lowford: both fit.
What it means: a little spilled round your filler does no damage to the motor. If it's inside your diesel tank, though, that changes. If there is AdBlue in that tank, firing up the car will pull it in, and it would not tell you which either.
Your move: behave as if it did, and don't start the engine. Call us and explain what you saw; we'd rather check a tank that turns out clean than drain one that has already been run.
The common ground in every Hightown AdBlue drain
Every situation has the same opening to the job. Three things are asked once our technicians arrive — at a forecourt, a driveway, a street beside Alien Landing Craft or the car park outside The Hinkler: the fluid, the quantity, and whether it has run. Those answers decide this work, and you hear our price by phone, before anybody sets off.
Then your tank is cleared and your system cleaned thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it doesn't rinse out on its own. Finally come the fuel filter, flushed or renewed if necessary; fresh diesel; and a check of the car. If your motor has not run, most jobs take about half an hour once we're there.
Starting it comes last. Before our engineers leave, it's checked to make sure it runs smoothly on fresh diesel. Our technicians do the entire job where the vehicle is, and long-term damage is very rare if it has been noticed quickly. Paying is on the day, never upfront. For your insurer, you get a VAT invoice and a report from the engineer. It is worth knowing: many insurers include misfuelling cover, so a quick look at your documents while you wait pays.
About Hightown, briefly
Hightown is a coastal suburban area in Hampshire, situated near the city of Southampton and overlooking the Solent Strait. Hightown sits at an elevation of 57 metres, with its predominant housing stock consisting of flats. Hightown is located close to nearby places such as Thornhill, Netley Hill, and Sholing, and is approximately 66.8 miles from London.
AdBlue drains in Hightown, and across Hampshire too
Hightown is a residential suburb, and the same vans that cover it work the towns near it too, Netley Hill and Sholing among them, across the SO postcode area. A postcode starting SO19 6 is the quickest way to tell us where you are.
No moving is needed, whether stopped in the centre of Hightown or in a layby heading to Netley Common, and so leave it put. We drain it where it sits. Ring and check instead of guessing if you're close to Ninja Warrior UK, near a boundary, or somewhere awkward to pin down.
Your scenario, summed up
Not run yet: keep the car off then ring. Already run: stop, switch off and call. Either way, Petrol in Diesel takes it from there around Hightown and anywhere across Hampshire on 0333 366 0103.