Highworth: AdBlue in the Diesel Tank? Find Your Situation
One thing matters most when AdBlue is in a diesel tank, and it is if the motor has been started since. If it has not, keep it that way, whether the vehicle is around Highworth itself or out in Swanborough. Usually this means draining and thoroughly purging it right there in Highworth — so leave your ignition and motor off then phone 0333 366 0103. Already started? Pull over when safe, then turn everything off. Stage one stays the same, even though the work grows.
Find the situation below that matches yours, wherever across Wiltshire it happened.
At the pump in Highworth: AdBlue in a diesel
The cap you unscrewed was the wrong one — and you just notice it as you're stood at the pump, bottle or the nozzle in your hand. Maybe you're at the Shell, perhaps at the another forecourt nearby, perhaps somewhere else in Highworth.
What it means: this is the ideal place to find out. Still inside your tank, with no fuel drawn through: that is where the AdBlue is.
Do this: stay out of the driver's seat, even if the queue needs clearing. Get the staff to lend a hand pushing it into a space, hold on to the receipt, then phone us right there. Can't move it by the pump? Our explosion-proof equipment makes a live forecourt sensible, and so we can drain the vehicle in place.
At home in Highworth with AdBlue in your diesel tank
Days had gone by with the warning light on. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look again at the cap. Houses just off High Street get hit as much as anywhere else.
Put simply: if the vehicle hasn't moved since, it's almost as good as spotting it at the forecourt. As it is unable to blend, AdBlue settles low inside that tank and waits. One night parked alters none of that.
Your move: the keys indoors, and so no one drives your car anywhere first thing. Then, ring. In Westrop or here around Highworth, the drain happens at your drive. The pumps are quiet enough to use outside a house at night.
On the road around Highworth with AdBlue in a diesel
You filled up, set off, and a mile or two later the engine began to run roughly, smoke, lose power or light up the dashboard. Somewhere along Lechlade Road or heading towards Oxford — under 25 miles away.
What it means: the fuel system has drawn the AdBlue in. Past the filter, through the pipework, and — the further the distance — on into the high-pressure pump and each injector. It travels deeper with each extra mile covered and every restart.
What to do: pull over where it's safe to do so then switch off. Highworth lies under 10 miles from the M4; there, pull off at the next junction instead of pressing on for the services. No trial restarts: clearing itself isn't something AdBlue does. Call, and say how far the car went.
A hire or company car with AdBlue in the wrong tank?
You have had the vehicle barely a week. Unbeknown to you, the two fillers sit side by side here — not like your own vehicle, which has no AdBlue or stores it elsewhere. Across Wiltshire, nobody is immune.
What it means: the same as the situations above, depending on whether it's run, with one more stage. The owner often has to sign off any work, under many hire and company agreements.
What to do: ring the hire firm or your fleet manager first, then us. That's faster settled before our engineers turn up than after. If you're stranded in the car park at Swindon, or by United Reformed Church, while you wait for an answer, leave the vehicle off.
Highworth: unsure whether it was AdBlue in the diesel tank?
Honestly, the only answer might be that you think so. A faint ammonia-like smell hangs around the filler, the bottle feels too light, and the cap you took off is a blur. A hurried top-up by the gates of Southfield Junior School, or a call to a friend in Sevenhampton: either fit.
Meaning? Spills outside the filler never touch your motor at all. AdBlue inside the diesel tank does. Firing up the vehicle will not tell you which, and if there is AdBlue in the tank it would draw it in.
Take it that it got in, and never start your key. Call us and describe what you saw; we'd rather check a tank that turns out free of AdBlue than drain one that has already been run.
The common ground in every Highworth AdBlue drain
No matter the situation, a single start applies. Forecourt, driveway, King & Queen's car park or a road by St Michael and All Angels — our van comes to the car, and three answers follow: which fluid, which amount, and whether it has run. Replies shape the job; the quote follows by phone while nobody has set off yet.
Then the tank is cleared and the system rinsed thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it doesn't rinse out on its own. Clean diesel is put in after your filter is cleaned or replaced, and your car is finally tested. The majority of unstarted cars are a half-hour job after the moment our engineers get there.
Our technicians start the engine at the end. Our technicians confirm it runs correctly on new diesel before we go. The whole job is done where the car is, and if it is spotted early, lasting damage is very rare. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Many policies include misfuelling, so look at yours while the van travels.
About Highworth, for a moment
Highworth is a town in north Wiltshire, situated in the inland countryside at an elevation of around 136 metres. Highworth lies near the villages of Westrop and Eastrop, and is also close to the residential area of Redlands. Highworth is characterized by its predominantly detached housing stock, and is located approximately 21 miles from Oxford and 69 miles from London.
AdBlue drains across Wiltshire, Highworth included
Throughout SN postcodes, the teams covering Highworth — a town — reach nearby towns as well, Eastrop and Redlands included. Your whereabouts comes quickest from a postcode beginning SN6 7.
No moving is required, be it parked in the centre of Highworth or on a layby en route to The Green, and so keep it where it is. Wherever it stands, that's where it gets drained. Awkward to explain? By Highworth Methodist Church or a border? Checking is better than assuming, and so ring.
Your situation, summed up
Where it hasn't started, phone then leave it that way. Run by now: pull over, power down, ring 0333 366 0103. Petrol in Diesel handles the rest, within Highworth or wherever across Wiltshire.