What Now? AdBlue in the Diesel Tank in Hillfield
Has the engine run since the AdBlue was put in? That single point decides nearly everything else from here. Not run yet? Then keep the car like that, wherever your car sits — Hillfield or Lippiatt. Keep nothing on, phone 0333 366 0103, and count on a thorough flush after a drain, carried out just where your car sits in Hillfield. Already run? Stop once you safely can, then switch it off. The job is bigger, yet the first stage is the same.
Find the scenario below that matches yours, wherever across Somerset it happened.
At the pump around Hillfield: AdBlue in a diesel
Just now, nozzle still in hand, you realise that the cap you opened was the wrong one, right at the petrol pump. Somewhere in Hillfield, then — Murco, BP, or somewhere else nearby.
What it means: this is the ideal place to find out. Still in that tank, with no fuel drawn onwards: that's where the AdBlue is.
Clearing the petrol pump is no reason to run it — and so don't get back in. Have the attendants to lend a hand rolling it to a space, save the receipt, then ring us right there. The equipment is explosion-proof and fine on a busy forecourt, and so a vehicle that can't be pushed clear is drained right at the petrol pump.
At home in Hillfield with AdBlue in the diesel tank
For days the dashboard had been nagging you. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look once more at the cap. Just off Comer Road is no less likely from anywhere.
Put simply: if the car has not moved since, it is almost as good as finding out at the pump. Being reluctant to mix, AdBlue settles to the base inside your tank and waits. A night parked changes none of that.
Next: stop an early move by keeping your keys in the house, then ring us. Barrows or Hillfield: whichever your driveway is, that is where it is drained. Night-time drains beside a house are fine: the pumps are low-noise.
AdBlue in a diesel and already driving in Hillfield?
You filled up, set off, and a mile or two later the motor began to run roughly, smoke, lose power or light up the dashboard. Maybe driving for Wells, under 10 miles away, or simply along Annaly Road.
Meaning? The pump has taken the AdBlue up. Mileage decides how far it gets: filter and pipework first, then the high-pressure pump and each injector. More miles, more restarts: deeper it goes.
What to do: pull over where it is safe and switch off. Exit at the first junction — not the services beyond — if you are on the M5, under 5 miles from Hillfield. Do not restart it to see if it has cleared; it will not have. Tell us hear the distance driven when you call.
A hire or company car with AdBlue in the wrong tank?
It is a vehicle you have had for a week. The AdBlue filler is right alongside the diesel one, which you didn't know, since your own car either has no AdBlue or keeps it somewhere else. Anywhere you are across Somerset, any driver can be caught.
The upshot: exactly as above, split by whether it ran, only with one added stage. Plenty of hire and fleet agreements need the owner's sign-off before work.
What to do: ring the hire firm or your fleet manager first, then us. That is quicker settled before our engineers arrive than after. Leave the vehicle off while the answer arrives, whether you are parked outside Worle or close to Our Lady Queen of Apostles.
Unsure about AdBlue in the diesel tank in Hillfield?
Sometimes the honest answer is "I think so". What cap was taken off, you can't recall; meanwhile the bottle weighs lighter than it ought to, and ammonia lingers by your filler. A hurried stop by the gates of Cheddar First School, or a visit to a friend in Bradley Cross: both fit.
The upshot: the engine is not harmed by a little AdBlue splashed around the outside. Once it's inside your diesel tank, though, it does. If there is AdBlue in that tank, turning on the car would draw it in, and it wouldn't tell you which either.
What to do: treat it as if it got in. Do not crank it. Checking a tank that proves free of AdBlue is better than draining one once it has been run — so phone and describe to us what you saw.
The common ground in each Hillfield AdBlue drain
Whichever situation you are in, the job starts the same way. Our technicians come to the car, whether it's at a forecourt, a driveway, the car park at Kings Head or a side street near Church Hall, and ask three things: what went in, roughly how much, and if the engine has been run. The price is given over the phone, ahead of anyone setting off, and those replies set the work.
Then your tank is cleared and the fuel system flushed thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it does not rinse out on its own. Next comes your filter — cleaned, or swapped where needed — followed by clean diesel, and a test of your car. If your motor has not run, most jobs take about half an hour once we are there.
We start the car last. With clean diesel in, it runs while our engineers make sure it's running properly, and then we leave. The entire job is done where the vehicle is, and if it is spotted early, lasting damage is very unusual. Paying is on the day, never upfront. For your insurer, there is a VAT invoice plus a report from the engineer. Many policies cover misfuelling, so check yours as we head over.
About Hillfield and where it is
Hillfield is a suburban area situated on the lakeside in Somerset, with an elevation of around 20 metres. Hillfield lies near the city of Wells, approximately 7.6 miles away, and is also close to other nearby places such as Barrows, Cheddar, and Hamfield. Hillfield has a population of around 4166 people and is characterised by predominantly detached housing. Hillfield is located in the South West region of England, about 115.6 miles from London.
Hillfield and Somerset: AdBlue drains across the area
Hillfield is a residential suburb, and the same teams that cover it work the towns near it too, Cheddar and Hamfield among them, across the BS postcode area. Fastest of all: a BS27 3 postcode to show your location.
Whether the vehicle is on a lay-by on the way to Hannah More Park or in a car park in the middle of Hillfield, it doesn't need to move. We drain the car where it is. Ring and ask instead of guessing if you are close to Cheddar Baptist Church, near a boundary, or anywhere awkward to pin down.
Your situation, in one line
Where it has not started, phone and keep it off. Started by now? Stop, switch off, phone. Petrol in Diesel takes over the rest whatever case, across Hillfield and Somerset, on 0333 366 0103.