Hilltop: AdBlue in the Diesel Tank? Find Your Situation
What to do about AdBlue in a diesel tank depends on one thing more than any other: whether your engine has run since it went in. Out in Ebbw Vale or right around Hilltop, an unstarted engine should remain unrun. Phone 0333 366 0103 with your key and motor still off. In Hilltop, such a case is typically drained and flushed where it stands. If it's run, stop as soon as it is safe and switch off. A larger job, yes, yet the identical first move.
Match your case to a situation from the ones below, anywhere around Blaenau Gwent you happen to be.
Hilltop forecourt: AdBlue in a diesel at the pump
Picture it: standing by the pump, holding the nozzle, you realise the cap you took off wasn't the correct one. Perhaps you are at the Gulf, perhaps at the Tesco, possibly somewhere else around Hilltop.
Meaning? Spotting it on the forecourt is as good as it gets. The AdBlue is inside that tank and nowhere else. Nothing has drawn it in.
Freeing the petrol pump is no excuse to run it — and so do not get back in. Ask the attendants to help you push your car into a parking bay, keep the till receipt or the bottle, and ring us from the forecourt. The equipment is explosion-proof and safe on a live forecourt, and so a car that cannot be pushed away gets emptied right at the petrol pump.
AdBlue in your diesel tank on a Hilltop drive?
On your dash, a reminder had been lit for days. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look once more at the cap. Driveways near Bryn Deri see it as much as any other street.
In short: if the vehicle hasn't moved since, it is almost as good as spotting it at the pump. Being reluctant to blend, AdBlue drops low in the tank and waits. One night standing changes nothing.
Next: keys in the house, so nobody takes your car off first thing. Then, ring. Out in Mountain Air or right here in Hilltop, the drain happens on your driveway. The pumps are quiet enough to use outside a house after dark.
Set off with AdBlue in a diesel around Hilltop?
You filled up, set off, and a mile or two later your engine began to run roughly, smoke, lose power or light up the dashboard. Shakespeare Crescent, perhaps, or the way towards Newport — a run of under 25 miles.
Meaning? Your fuel pump has sucked the AdBlue in. It's been through the filter and your lines and, the further you went, into the high-pressure pump and the fuel injectors. It goes further with each mile covered and every restart.
What to do: pull over where it is safe to do so then switch off. On the M4, under 25 miles from Hilltop, that means the next junction, not the services further on. It will not have cleared, so there is no point restarting to check. Call us and say how far you went.
AdBlue in the wrong tank of a hire, lease or company car
You have had the vehicle hardly a week. Your own car either does without AdBlue or puts it elsewhere, so no one warned you the AdBlue cap was right next to your diesel. Throughout Blaenau Gwent, no one is safe from it.
Meaning? Whichever applies above applies too — run or unrun — plus one extra stage. Plenty of hire and company agreements require the owner's approval for repairs.
Sorting it before we arrives is faster, and so phone the rental company or your fleet manager, then us. Waiting for an answer in the car park outside Ebbw Vale Town, or near Steel Dragon? Leave the car off meanwhile.
AdBlue in the diesel tank? Not sure, around Hilltop
Honestly, the only answer may be that you think so. Which cap was taken off, you cannot recall; meanwhile the bottle weighs lighter than it ought to, and ammonia hangs by your filler. It might have been on a friend's driveway in Briery Hill, or rushing by the local primary school at the school run.
In short: a spill near the filler does your motor no harm. A diesel tank with AdBlue inside is another story. You cannot tell which by turning the ignition, and doing so would suck in any AdBlue that is in the tank.
Take it that it went in, and don't start your engine. Call us and describe what you saw; we would rather check a tank that turns out clean than drain one that has already been run.
The common ground in each Hilltop AdBlue drain
The work begins the same way, whichever the situation. Anywhere the car is — The Picture House's car park, a road by Ebbw Vale Library, a drive, a forecourt — our van arrives and asks for the liquid, the quantity, and if your motor has turned over. Those answers determine this work, and you hear our price by phone, before anybody sets off.
Then that tank is drained and your system flushed thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it does not rinse out on its own. Your filter is cleaned, or replaced where it needs to be; fresh diesel goes in; and the car is tested. Never started? In that case roughly half an hour once we are there is most jobs.
We start the engine at the end. Our technicians check it runs smoothly on new diesel before we leave. Long-term damage is very uncommon when it's noticed quickly, and the entire job is done where your car is. Nothing is taken upfront, settlement is made on the day, and you get what the insurer asks for: an engineer report plus a VAT invoice. It is worth knowing: many insurers offer misfuelling cover, so a check of your documents while you wait is worthwhile.
About Hilltop, briefly
Hilltop is a suburban area situated in the county of Blaenau Gwent, within the wider region of south Wales. Hilltop sits at an elevation of 363 metres, overlooking the surrounding landscape and nearby communities such as Mountain Air and Willowtown. Hilltop is characterized by its predominantly terraced housing stock, reflecting the area's historical development patterns. Hilltop is located approximately 16 miles north of Newport, a major urban centre in the region.
AdBlue drains round Hilltop and across Blaenau Gwent
Hilltop is a residential suburb, and the same teams that cover it work the places around it too, Willowtown and Pont-y-Gof among them, across the NP postcode area. The whereabouts comes quickest from a postcode that starts NP23 6.
No moving is required, be it stopped centrally in Hilltop or in a lay-by heading to Eugene Cross Park, so keep it where it is. Draining is done on the spot. Assuming won't help beside Time Piece, on a county line or anywhere awkward to pin down; ring and check.
Your scenario, summed up
Where it hasn't started, phone and keep it that way. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there around Hilltop and anywhere in Blaenau Gwent on 0333 366 0103.