Hilltown: AdBlue in the Diesel Tank? Find Your Situation
All of it hinges on one detail: whether the motor has started since the AdBlue went in — more than anything else. Over in Claverhouse or right around Hilltown, an unrun motor should remain unrun. Usually this means emptying and properly flushing it right there in Hilltown — so leave your ignition and engine off then call 0333 366 0103. If it's run, stop as soon as it is safe then switch off. Step one stays unchanged, even if the work is bigger.
Compare your case to a situation from the ones below, anywhere in Dundee City you are.
At the petrol pump in Hilltown: AdBlue in a diesel
Imagine it: stood by the pump, gripping the nozzle, you realise the cap you opened wasn't the right one. Whether Shell, Tesco or somewhere else around Hilltown, the case is the same.
In short: no better spot exists to spot it. Only the tank has AdBlue; not one part beyond it has drawn it in.
Next: avoid the urge to fire it up just to move away from the petrol pump. Have the attendants to help rolling it into a space, hold on to the bottle, then phone us right there. Emptying it there at the petrol pump is fine when it cannot be moved, since the equipment is explosion-proof.
AdBlue in your diesel tank at home around Hilltown
The warning light had been on for days. Bought a bottle, tipped it in at home, binned the empty — and only then checked the cap a second time, after the fact. Homes just off North George Street get hit as often as anywhere else.
The upshot: zero driving since leaves it nearly equal to finding it at the petrol pump. Diesel and AdBlue keep separate: the AdBlue settles to the floor of that tank and remains there, no matter how long it waits.
Next: prevent an early-morning drive by putting the keys in the house, then ring us. Our technicians drain it on your drive, whether that is around Hilltown or out in Dundee. The equipment works quietly enough not to disturb the neighbours at night.
On the road around Hilltown with AdBlue in a diesel
Filled up, drove away, and before long your engine was turning unevenly, blowing smoke, losing power, or flashing up the dash. Hilltown, perhaps, or the route towards Dundee — a run of under a mile.
What it means: your fuel system has sucked the AdBlue in. Past the fuel filter, along the pipework, and — the more the mileage — deeper into the high-pressure pump and each injector. Every restart, like each mile, pushes it on.
Pull in somewhere safe — that's the next job — then turn everything off. Services farther on can wait: on the M90, under 25 miles out of Hilltown, use the next junction. Restarting it to test achieves nothing — AdBlue doesn't clear on its own. Let us know the mileage driven as you ring.
AdBlue in the wrong tank of a hire, lease or company car
You have just had the car for days. The AdBlue filler sits right beside the diesel filler, which you didn't know, since your own car either has no AdBlue or keeps it somewhere else. Anywhere you are around Dundee City, every motorist can slip up.
What it means: the same as the scenarios above, depending on whether it's run, with one more step. Work on the vehicle often requires the owner's go-ahead under rental or company terms.
Settling it before the van arrives is quicker, so ring the rental company or your fleet manager, then us. Leave it off while the answer comes, even if you are waiting at Dundee or near Hilltown Community Centre.
Hilltown: unsure whether it was AdBlue in your diesel tank?
Now and then, "I think so" is the most anyone can honestly say. Too light, the bottle; a trace of ammonia round the filler; a hazy memory of which cap. Look familiar? The gates of the local primary school in a hurry, say, or a friend's drive out in Linlathen.
Meaning? Drips outside the inlet never touch your engine at all. AdBlue inside the diesel tank does. Turning on your car cannot tell you which, and if there is AdBlue in the tank it would pull it in.
Next: act as though it went in, and keep your engine off. Phone and give what you saw: we would sooner confirm a tank free of AdBlue than drain one once your motor has been run.
The common ground in each Hilltown AdBlue drain
The job begins identically, whichever your situation. Wherever your car stands — Halley's Bar's car park, a road beside MAXwell Centre, a driveway, a forecourt — the van arrives and we ask about the fluid, the quantity, and whether your motor has been run. Answers set the work; the price comes by phone whilst nobody has left yet.
Then the tank is drained and your system purged thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it does not rinse out on its own. Next comes the filter — flushed, or swapped when necessary — followed by clean diesel, and a test of the car. Not started? Then roughly half an hour on site is most jobs.
Starting it comes at the end. Before our engineers go, it's checked to confirm it runs correctly on new diesel. Our engineers do the whole job where the car is, and lasting damage is very uncommon when it has been noticed quickly. For your insurer: an engineer's report and the VAT invoice. For you: payment that day, nothing upfront. Plenty of insurance policies include misfuelling cover, and so it is worth checking yours whilst we are on the way.
About Hilltown, for a moment
Hilltown is a suburban area located on the coast of Dundee City, with a mix of housing types but predominantly flats. Hilltown sits at an elevation of 76 metres, close to the city centre of Dundee, which is approximately 0.7 miles away. Hilltown is part of the larger Dundee urban area, with nearby neighbourhoods including Maryfield and Lochee. Hilltown has a population of around 9986 people, making it a significant residential community in the region.
AdBlue drains across Dundee City, Hilltown included
As a residential suburb, Hilltown has the same vans as the surrounding towns — Lochee, Maryfield — all the way through DD postcodes. Giving us your DD3 6 postcode finds you quickest of all.
Whether your car is on a lay-by on the way to Hilltown Park or in a car park in the middle of Hilltown, it doesn't need to shift. Wherever it sits, that is where it gets drained. Ring and check rather than guess if you're by St Salvador's Church, near a border, or somewhere awkward to explain.
Your situation, in one line
Motor not started: ring, leaving it switched off. Run already? Pull over, switch off, phone. Petrol in Diesel handles the rest whichever it is, across Hilltown and Dundee City, on 0333 366 0103.