AdBlue in the Diesel Tank in Hilperton, and What to Do Next
One thing counts above all once AdBlue is in a diesel tank, and that is if the engine has run afterwards. Anywhere the car stands — Trowbridge, Hilperton — don't run a motor that hasn't been started yet. Switch nothing on, phone 0333 366 0103, and expect a thorough flush plus a drain, carried out just where your vehicle stands around Hilperton. If it has run, stop as soon as it is safe then switch off. It is a bigger job, yet stage one doesn't change.
Anywhere in Wiltshire it took place, one of the situations below matches yours.
AdBlue in a diesel on a Hilperton forecourt
You are at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. It could be the Texaco, or perhaps the BP, or another station in Hilperton.
Meaning? Finding out on the forecourt is as good as it can be. Only that tank has AdBlue; not one component past it has drawn it in.
Clearing the pump is no reason to run it — so don't get back in. Three things: a shove into a bay with the staff helping, the receipt saved, and a call to us from where you stand. Our equipment is explosion-proof and fine on a live forecourt, and so a vehicle that cannot be pushed clear gets drained where it is at the pump.
AdBlue in your diesel tank at home around Hilperton
Several days had gone by with the dash light on. Only at the recycling bin, the empty container in hand, did you glance back at the cap you'd used on the drive. Drives close to Church Street get it as much as any other street.
In short: if your car hasn't been driven since, it's almost as good as spotting it at the pump. Being unable to blend, AdBlue drops to the base in your tank and waits. One night standing alters none of that.
What to do: leave the keys inside the house so no one moves the car in the morning. Then ring. Our engineers drain the car on your drive, whether that's in Hilperton or out in Paxcroft Mead. Even at night, our pumps stay quiet enough for a residential street.
Set off with AdBlue in a diesel around Hilperton?
Topped up, pulled away, and before long the engine was turning unevenly, smoking, down on power, or flashing up the dash. Maybe it was on Trowbridge Road, perhaps on the way out towards Bath, under 10 miles away.
What it means: the system has drawn the AdBlue in. Through the fuel filter, along the lines, and — the further the mileage — on into the high-pressure pump and every injector. It travels deeper with each mile driven and each restart.
Next: find a safe place, stop, then turn the motor off. Services further on can wait: on the M4, under 15 miles out of Hilperton, use the next junction. Restarting it to check achieves nothing — AdBlue doesn't clear on its own. Call us and say how far you went.
Hire, lease or company car with AdBlue in the wrong tank
You've just driven the car a week. The AdBlue filler is right alongside the diesel one, which you didn't know, since your own vehicle either has no AdBlue or keeps it somewhere else. Anyone, wherever in Wiltshire, could make it.
What it means: the same as the scenarios above, depending on whether it has run, with one more step. Plenty of hire and company contracts want the owner to approve work on your car.
What to do: call the hire firm or your fleet manager first, then us. That is faster settled before we turn up than after. Waiting for a reply at the car park outside Trowbridge, or beside St. Michael and All Angels? Keep your engine off meanwhile.
AdBlue in your diesel tank? Not sure, around Hilperton
"I think so" is often as honest as it gets. The bottle is lighter than it should be, there is a faint smell of ammonia round the filler, and you can't remember which cap you took off. A rushed top-up by the gates of Hilperton Church of England Voluntary Controlled Primary School, or a call to a friend in Longfield: both fits.
The upshot: your engine is not harmed by a little AdBlue splashed on the outside. A diesel tank with AdBlue inside is another matter. Turning on the car will not tell you which, and if there is AdBlue in your tank it will draw it in.
Take it that it got in, and never start the key. Describe what you noticed on the phone. A clear tank checked is a happier result than an already-run one drained.
What every AdBlue drain around Hilperton has in common
Each case has the same start to the job. Three questions are asked when we reach your car — at a forecourt, a driveway, a street beside Hilperton Village Hall or the car park at Lion and Fiddle: the fluid, the amount, and if the motor has been started. Those answers determine this work, and you hear our quote on the phone, before anyone heads out.
Then the tank is emptied and the system purged thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it doesn't rinse out on its own. Then comes the filter — cleaned, or swapped when necessary — then clean diesel, and a test of the vehicle. If the engine hasn't run, most jobs take about half an hour once we are there.
The last step is firing it up. Our technicians confirm it runs correctly on new diesel before leaving. Lasting damage is very unusual if it's spotted early, and the whole job is done where the vehicle is. Paying is that day, never upfront. For the insurer, there is a VAT invoice and a written report from the engineer. Check your insurance while we arrive: misfuelling cover is included in plenty of policies.
About Hilperton and where it is
Hilperton is a suburban area in Wiltshire, situated on the banks of the River Avon at an elevation of 57 metres. Hilperton lies close to the nearby settlements of Paxcroft Mead and Paxcroft, and is bordered by the Hilperton Marsh. Hilperton has a population of approximately 3119 residents, predominantly living in detached housing. Hilperton is located near the city of Bath, about 8.4 miles away, and is around 89.4 miles west of London.
AdBlue drains across Wiltshire, Hilperton included
Hilperton is a residential suburb, and the same vans that cover it work the towns near it too, Paxcroft and Hilperton Marsh among them, across the BA postcode area. A postcode starting BA14 7 is the quickest way to tell us where you are.
No moving is required, be it parked in the centre of Hilperton or on a lay-by en route to Hilperton Recreation Ground, and so leave it where it is. Draining happens right there. Ring and ask rather than guess if you're by St Mary, on a border, or somewhere tricky to explain.
In one line: your scenario
Not run yet: keep it off and ring. Run already? Pull over, switch off, phone. Petrol in Diesel takes over the rest whichever it is, across Hilperton and Wiltshire, on 0333 366 0103.