Hipsburn: AdBlue in the Diesel Tank? Find Your Situation
All of it hinges on a single fact: if your engine has been run after the AdBlue was added — more than anything else. If it has not, keep it that way, whether the vehicle is in Hipsburn itself or out in Hawkhill. Call 0333 366 0103 with the key and motor both off. In Hipsburn, that is generally drained and flushed on the spot. If it's run, stop as soon as it is safe and switch off. It's a larger job, though step one doesn't change.
Find the scenario below that matches yours, wherever in Northumberland it happened.
AdBlue in a diesel on a Hipsburn forecourt
Picture it: standing by the petrol pump, gripping the bottle, you spot the cap you took off was not the right one. Whether Shilbottle Coal Company, BP or somewhere else around Hipsburn, the situation is the same.
Meaning? Finding out on the forecourt is the best it gets. Just your tank holds AdBlue; not one component past it has drawn it in.
What to do: do not get back in and start the car to clear the pump. Phone us from the forecourt once the vehicle is in a space — the attendants will lend a hand to roll it — then keep the receipt. Emptying it there at the pump is fine when it cannot be shifted, because the equipment is explosion-proof.
Hipsburn, at home: AdBlue in your diesel tank
The warning light had been on for days. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look again at the cap. Homes just off Hipsburn Crescent are hit as often as everywhere else.
In short: if your vehicle has not moved since, it is almost as good as finding out at the pump. Diesel and AdBlue stay separate: the AdBlue settles to the floor of the tank and remains put, no matter how long the night.
Put the keys in the house tonight — or someone may take it off at breakfast — and call us. We drain the car on your driveway, whether that's around Hipsburn or out in Lesbury. The pumps are quiet enough to use outside a house after dark.
Hipsburn: drove off with AdBlue in a diesel?
You filled up, set off, and a mile or two later the engine began to run roughly, smoke, lose power or light up the dashboard. Maybe it was on A1068, perhaps on the way out towards Newcastle upon Tyne, under 50 miles away.
Meaning? The fuel pump has taken the AdBlue in. The high-pressure pump and every injector see it as well on a longer run, after your filter and pipework have had it. Each mile and each restart takes it further.
Do this: pull up somewhere safe, then switch the motor off. Exit by the next junction — not the services beyond — if you are on the A167(M), under 50 miles from Hipsburn. Starting it again to test achieves nothing — AdBlue never clears on its own. Phone, saying how far the vehicle went.
A hire or company car with AdBlue in the wrong tank?
A week back, the car was new to you. Your own vehicle either has no AdBlue or puts it somewhere different, and so no one told you the AdBlue cap was right beside the diesel. It can happen to anyone, anywhere around Northumberland.
Meaning? Whatever applies above applies too — run or not — and one extra stage. Work on your vehicle frequently needs the owner's approval under hire or fleet agreements.
Your move: hire firm or your fleet manager first, us second, since sorting it early cuts time. Stranded by St Mary's Church or outside Alnmouth until the firm replies, your car stays turned off throughout.
Not sure it was AdBlue in the diesel tank, Hipsburn?
Now and then, "I think so" is the most anyone can truthfully say. A slight ammonia smell hangs around the filler, the bottle seems too light, and which cap came off is hard to recall. A hurried stop by the gates of Hipsburn Primary School, or a visit to a friend in High Buston: both fit.
Meaning? Spills outside the filler don't reach your engine at all. If it is inside the diesel tank, though, that changes. If there is AdBlue in your tank, turning on the car would draw it in, and it wouldn't tell you which either.
Next: act as though it got in, and leave the motor off. Describe what you noticed on the phone. A clean tank checked counts as a happier result than a run one drained.
What every AdBlue drain around Hipsburn has in common
The work opens the same way, whichever your situation. Wherever the vehicle is — Ex Servicemens Club's car park, a street beside Alnmouth War Memorial, a driveway, a filling station — the van arrives and asks for the fluid, the amount, and if the motor has been run. Answers shape the work; the quote follows on the call while nobody has set off yet.
Then the tank is drained and the system rinsed thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it does not rinse out on its own. Your filter is cleaned, or replaced where it needs to be; clean diesel goes in; and the car is tested. If your motor hasn't run, the majority of jobs take about half an hour once we're there.
Our engineers fire it up last. Our engineers make sure it runs properly on new diesel before leaving. We do the entire job where the car is, and permanent damage is very rare when it has been spotted quickly. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Plenty of policies cover misfuelling, so look at yours while the van travels.
About Hipsburn, for a moment
Hipsburn is a small coastal village in Northumberland, situated near the mouth of the Aln Estuary at an elevation of 23 metres. Hipsburn lies within a short distance of nearby Lesbury, Bilton, and Alnmouth, and is approximately 28 miles from Newcastle upon Tyne. Hipsburn has a population of around 699 residents, with semi-detached housing being the predominant type in the village. Hipsburn is located in the north-east of England, about 275 miles north of London.
AdBlue drains round Hipsburn and across Northumberland
Being a coastal village, Hipsburn has the same vans as the nearby places — Alnmouth, Bilton — right through NE postcodes. A postcode starting NE66 3 is the quickest way to tell us where you are.
No moving is required, be it stopped centrally in Hipsburn or in a layby heading to Alnmouth and Lesbury Cricket Club, so leave it where it is. Our technicians drain the car where it stands. Guessing won't help beside St John the Baptist, on a county line or somewhere awkward to describe; phone and check.
Your situation, summed up
Still unrun? Leave the vehicle that way and phone. Run already: pull over, switch down, ring 0333 366 0103. Petrol in Diesel takes over the rest, within Hipsburn or anywhere across Northumberland.