What Now? AdBlue in the Diesel Tank in Hog Hatch
One fact matters above all once AdBlue is in a diesel tank, and that is if your engine has been started since. Wherever the car is — Hale, Hog Hatch — don't start an engine that has not run yet. Usually this is draining and properly flushing it right there in Hog Hatch — and so leave the ignition and engine off and ring 0333 366 0103. When your motor has run, stop somewhere safe straight away, then switch it off. A bigger job, then, but the same first step.
Match what happened to a situation from the ones below, wherever across Surrey you are.
AdBlue in a diesel on a Hog Hatch forecourt
Picture it: stood by the pump, holding the bottle, you spot the cap you took off was not the correct one. Somewhere around Hog Hatch, then — Shell, Valero, or anywhere else nearby.
Meaning? Spotting it here is as good as it gets. Nothing has drawn it through, and so the AdBlue sits just in that tank.
Do this: keep out of the car, however much the pump wants freeing. Ask the staff to help you push the car into a parking bay, keep your receipt or the bottle, then phone us from the forecourt. Emptying it right at the pump is possible if it can't be shifted, since the equipment is explosion-proof.
AdBlue in your diesel tank at home around Hog Hatch
The warning light had been on for days. A bottle from the garage, emptied in on the drive — and it was only at the bin that the cap got your eye. It takes place on drives just off Hog Hatch Lane as often as anywhere.
The point: zero miles since makes this nearly as good to finding it at the pump. At the floor of that tank is where AdBlue stays, because it won't blend with diesel — and a night going by makes nothing of the difference.
Put the keys indoors tonight — or a person may drive it away at breakfast — and phone us. Your drive is where it is drained, whether around Hog Hatch or Upper Hale. Our pumping kit works quiet enough not to disturb the neighbours at night.
On the road in Hog Hatch with AdBlue in a diesel
Filled up, pulled away, and soon your engine was turning unevenly, blowing smoke, losing power, or flashing up the dash. Anywhere along Old Park Close or heading towards Winchester — under 25 miles away.
In short: the AdBlue has been pulled through the fuel system. Past the fuel filter, through the pipework, and — the more the distance — on into the high-pressure pump and each injector. It goes further with every extra mile covered and each restart.
Next: find a safe spot, pull in, and turn the motor off. Services farther along can wait: from the M3, under 5 miles out of Hog Hatch, use the first junction. No test starts: clearing is not something AdBlue will do. Tell us know the distance covered as you ring.
A hire or company car with AdBlue in the wrong tank?
It's a vehicle you have had for a week. On your own vehicle, AdBlue is absent or somewhere else. On this one, its cap is right next to your diesel cap — a surprise to you. Wherever you are in Surrey, any motorist could slip up.
What it means: the same as the situations above, depending on whether it has run, with one more stage. The owner often has to sign off any work, under many rental and fleet contracts.
Next: ring the rental company or your fleet manager first, then us — sorting it before we arrive is quicker. Stranded by The Shed or at Farnham until someone replies, your car remains switched off the whole time.
Not sure it was AdBlue in your diesel tank, Hog Hatch?
Truthfully, the best answer may be that you think so. The bottle is lighter than it should be, there's a faint smell of ammonia round your filler, and you can't remember which cap you took off. A rushed top-up by the gates of Folly Hill Infant Academy, or a call to a friend in Doras Green: either fit.
Meaning? Spills outside the filler never reach your engine at all. Once it's inside the diesel tank, though, that changes. Any AdBlue in the tank would be drawn in by firing up the car, and the start wouldn't settle which it is in any case.
Take it that it got in, and don't start the key. Ring us and explain what you saw; we would rather check a tank that turns out free of AdBlue than drain one that has already been run.
What every AdBlue drain in Hog Hatch has in common
The work begins identically, whatever the situation. Three things are asked when our engineers reach the car — on a filling station, a driveway, a street by Hale Community Centre or the car park at The Alfred: the fluid, the amount, and whether the motor has been started. Those answers settle this work, and you hear our price by phone, before anyone sets off.
Draining your tank comes next, followed by a full flush — more important with urea than after petrol, because crystals and corrosion won't clear on their own, no matter how long you wait. Clean diesel is put in after your filter is flushed or changed, and the car is then checked. The majority of unrun cars are a half-hour job from the moment we get there.
The final step is firing it up. Our check that it runs properly on clean diesel comes before our engineers head off. If it's noticed soon, the car very seldom has long-term damage, and the entire job takes place where it is. For your insurer: an engineer's report and the VAT invoice. For you: payment that day, no money upfront. Plenty of insurance policies include misfuelling, so check yours while the van travels.
About Hog Hatch
Hog Hatch is a village in Surrey, situated on the riverside with a mix of rural and residential areas. Hog Hatch has a population of around 1624 people and is characterized by predominantly detached housing. Hog Hatch is located near several other small villages, including Upper Hale, Heath End, and Ewshot, and is about 35 miles from London. Hog Hatch sits at an elevation of 162 metres, providing scenic views of the surrounding countryside.
AdBlue drains around Hog Hatch, and across Surrey too
Throughout GU postcodes, the teams covering Hog Hatch — a village — work surrounding places too, Heath End and Ewshot included. The location is clearest from a postcode that starts GU9 0.
Whether the vehicle is on a lay-by on the way to Folly Heights or in a car park in the middle of Hog Hatch, it doesn't need to shift. Wherever it sits, that is where it is cleared. Tricky to explain? By St Mark's Church or a county line? Checking beats guessing, and so ring.
Your situation, in one line
Where it hasn't started, ring then leave it that way. Whatever case applies, Petrol in Diesel handles from there on 0333 366 0103, across Surrey and in Hog Hatch — once you pull over, turn off then phone, if it has run.