What Now? AdBlue in the Diesel Tank in Holway
What to do about AdBlue in a diesel tank comes down to one thing more than any other: whether your engine has run since it was put in. Over in Halcon or here around Holway, an unrun motor should remain that way. Leave your motor and your ignition off then phone 0333 366 0103; it's generally a drain and a thorough flush, done where the vehicle is around Holway. If it's run, stop as soon as it is safe and switch off. A bigger job, then, yet the identical first step.
Wherever in Somerset it took place, one of the situations below matches yours.
On a Holway forecourt with AdBlue in a diesel
The cap you opened was the wrong one — and you just spot it while you are stood at the pump, bottle or the nozzle in your hand. Anywhere in Holway, then — Esso, BP, or anywhere else close by.
Put simply: no better place exists to discover it. Only that tank has AdBlue; no part beyond it has drawn any in.
Clearing the pump is no reason to run it — so don't get back in. Get the attendants to help pushing it into a space, save the bottle, then ring us from there. Can't move it beside the pump? Explosion-proof equipment keeps a live forecourt sensible, so we can drain it where it is.
AdBlue in your diesel tank at home around Holway
For days the dashboard had been warning you. A bottle from the garage, tipped in on the drive — and it was only at the bin that the cap caught your eye. Drives close to Lilac Close see it as much as any other street.
The upshot: no miles since leaves this almost equal to finding it at the petrol pump. At the floor of the tank is where AdBlue stays, because it will not mix with diesel — and a night going by changes nothing of the difference.
Next: prevent any early-morning move by putting the keys indoors, then ring us. Dowslands or Holway: whichever your drive sits, that's where it is cleared. Night-time empties outside a house are no problem: the pumps are quiet.
Drove off with AdBlue in a diesel in Holway?
Topped up, pulled away, and soon your engine was turning unevenly, blowing smoke, down on power, or flashing up the dash. It might have been driving for Wells, under 25 miles away, or simply along Upper Holway Road.
Meaning? The pump has taken the AdBlue in. It has been through your filter and the lines and, the further you went, into your high-pressure pump and the injectors. More driving, more restarts: further it goes.
Next: pick a sensible place, pull in, then turn the motor off. Service stations farther on are too far: on the M5, under a mile out of Holway, use the next junction. No trial restarts: clearing is not something AdBlue will do. About how far had it go? Tell us when you call.
AdBlue in the wrong tank of a hire, lease or company car
It's a motor you have had for a week. Unbeknown to you, the AdBlue and diesel fillers sit side by side here — unlike your own car, which has none or stores it in another spot. It can happen to anyone, anywhere in Somerset.
What it means: the same as the scenarios above, depending on whether it's run, with one more stage. Plenty of hire and company agreements require the owner's sign-off for repairs.
What to do: call the hire firm or your fleet manager first, then us. That's faster settled before our technicians turn up than after. Keep it off while the answer comes, whether you're waiting outside Taunton or near Blackbrook Leisure & Spa.
Unsure about AdBlue in your diesel tank in Holway?
Truthfully, the only answer might be that you think so. The bottle is lighter than it should be, there is a faint smell of ammonia round your filler, and you can't remember which cap you took off. The gates of Holway Park Community Primary School in a hurry, perhaps, or a friend's drive over in Firepool.
What it means: a little spilled about the filler does no harm to the motor. Once it is inside your diesel tank, though, it does. Turning on your car will not tell you which, and if there is AdBlue in the tank it will draw it in.
Next: assume it went in, and leave the engine off. Phone and give what you saw: we would rather find a clean tank than empty one once the motor has been run.
Holway: what each AdBlue drain has in common
The work begins identically, whichever your case. Filling station, driveway, The Flying Horse's car park or a road by Lisieux Way Methodist Church — the van comes to your vehicle, and three questions follow: which fluid, what amount, and if it has run. On the phone, before anything else, you are told our price, and those answers decide the work too.
Emptying the tank comes first, followed by a careful flush — more important after urea than after petrol, because crystals and corrosion will not clear by themselves, however long you wait. Last come the filter, flushed or renewed if necessary; fresh diesel; and a test of the car. Never started? In that case about half an hour once we are there covers most jobs.
Last, our engineers start it. Our check that it runs smoothly on new diesel comes before we go. We do the entire job where your car is, and long-term damage is very unusual if it has been caught early. Nothing is paid upfront, payment happens on the day, and you receive what the insurer wants: an engineer report and a VAT invoice. Worth remembering: many insurers offer misfuelling cover, and so a check of your documents while we travel pays.
About Holway and where it is
Holway is a suburban area in Somerset, situated on the riverside at a low elevation of around 23 metres. Holway is located near several other places, including Dowslands, Haydon, and is distinct from the London area of Shoreditch. Holway has a population of approximately 4702 residents, who mostly live in semi-detached housing.
AdBlue drains around Holway, and across Somerset too
Over TA postcodes, the vans covering Holway — a residential suburb — reach nearby towns too, Haydon and Shoreditch included. A postcode starting TA1 2 is the quickest way to tell us where you are.
No moving is required, be it parked in the centre of Holway or on a layby heading to Holway Green, and so keep it where it is. Where it stands, that is where it gets cleared. Guessing doesn't help beside Sycamore Sports Hall, on a border or anywhere hard to describe; phone and check.
In one line: your scenario
If it hasn't started, ring then leave it that way. Run by now: stop, switch down, phone 0333 366 0103. Petrol in Diesel handles the remainder, within Holway or wherever in Somerset.