What Now? AdBlue in the Diesel Tank in Hopton on Sea
One fact counts most once AdBlue is in a diesel tank, and that is if your motor has been started since. If it has not, keep it that way, whether your car is in Hopton on Sea itself or out in Blundeston. Normally this is draining and thoroughly rinsing it right there around Hopton on Sea — so leave your ignition and engine off and phone 0333 366 0103. If it has run, stop as soon as it is safe then switch off. Step one remains unchanged, even though the job is bigger.
Wherever around Norfolk it happened, one of the cases below matches yours.
On a Hopton on Sea forecourt with AdBlue in a diesel
The cap you opened was the wrong one — and you just spot it while you are standing at the petrol pump, bottle or nozzle in hand. Whether Asda, Tesco or anywhere else around Hopton on Sea, the situation is the same.
The point: of all places to notice, this is the best. No pump has pulled it in, and so the AdBlue sits just in that tank.
Next: avoid the temptation to fire it up only to free up the petrol pump. Have the attendants to lend a hand rolling it to a bay, save the receipt, then phone us right there. Our equipment is explosion-proof and fine on a busy forecourt, so a vehicle that can't be pushed away gets emptied right at the petrol pump.
AdBlue in your diesel tank on a Hopton on Sea drive?
The warning light had been on for days. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look once more at the cap. Houses just off Lowestoft Road get caught out as much as everywhere else.
Meaning? As long as your vehicle hasn't been driven since, it is close to the forecourt case. At the bottom of that tank sits where AdBlue stays, because it won't blend with diesel — and a night passing makes nothing of the difference.
Keep the keys indoors overnight — or someone may take it away at breakfast — then phone us. Our engineers drain the car on your driveway, whether that is in Hopton on Sea or out in Bloodmans Corner. The pumps are quiet enough to use outside a house after dark.
Hopton on Sea: set off with AdBlue in a diesel?
Filled up, drove away, and before long your engine was running roughly, smoking, down on power, or flashing up your dash. Station Road, say, or the route towards Norwich — a trip of under 25 miles.
Meaning? The pump has sucked the AdBlue in. It has been through the fuel filter and the fuel lines and, the further you went, into the high-pressure pump and the fuel injectors. It goes further with each extra mile covered and every restart.
Next: find a safe spot, pull in, and turn your engine off. Services farther along can wait: on the M11, over 50 miles out of Hopton on Sea, use the first junction. No trial restarts: clearing itself isn't something AdBlue does. Let us hear the mileage covered when you call.
Hire, lease or company car with AdBlue in the wrong tank
It is a vehicle you have had for a week. Unbeknown to you, the AdBlue and diesel fillers are next to each other here — unlike your own vehicle, which has no AdBlue or stores it in another spot. Wherever you happen to be across Norfolk, any driver could slip up.
Meaning? Whatever case above counts too — run or unrun — plus one further step. Any work on the car frequently requires the owner's approval under hire or company agreements.
Sorting it before we arrives is quicker, and so ring the hire company or your fleet manager, and then us. Keep it off as the reply arrives, even if you're waiting at Somerleyton or near Hopton on-Sea Village Sign.
Not sure it was AdBlue in the diesel tank, Hopton on Sea?
At times, "I think so" is the most anyone can honestly say. A faint ammonia-like smell hangs near your filler, the bottle feels too light, and which cap came off is hard to recall. The gates of Hopton Church of England Primary Academy in a hurry, say, or someone's driveway out in Corton.
The upshot: your engine isn't harmed by some AdBlue spilled around the filler. AdBlue inside the diesel tank does. If there is AdBlue in the tank, starting your car would suck it in, and it would not tell you which either.
Next: assume it got in, and keep the engine off. Inspecting a tank that proves clean is better than emptying one after it's been run — so ring and describe to us what you saw.
Every AdBlue drain around Hopton on Sea shares these steps
The work begins identically, whatever your case. Our technicians come to the car, whether it is on a forecourt, a drive, the car park at The White Hart or a side street near Saint Margaret, and ask three things: what was put in, roughly how much, and if your engine has run. On the phone, ahead of anything else, you hear the price, and those replies decide the work too.
AdBlue crystallises and eats at some metals used in fuel systems, and so it does not rinse out unaided; that is why a full flush, after the drain, counts much more here than with petrol. The fuel filter is cleaned, or replaced where it needs to be; clean diesel goes in; and your car is tested. The majority of unrun vehicles are a half-hour job from the moment we turn up.
Starting it comes last. Our test that it runs smoothly on new diesel comes before our engineers go. The entire job is done where the vehicle is, and if it is noticed soon, permanent damage is very rare. For your insurer: an engineer's report and the VAT invoice. For you: payment that day, nothing upfront. Plenty of insurance policies include misfuelling cover, and so it's worth checking yours while we are on the way.
About Hopton on Sea, for a moment
Hopton on Sea is a small coastal village in Norfolk, situated near the towns of Lowestoft and Great Yarmouth. Hopton on Sea has a population of around 1186 people and is characterized by its predominantly detached housing stock. Hopton on Sea sits at a low elevation of approximately 8 metres above sea level, close to nearby places such as Bloodmans Corner and Cuckoo Green.
AdBlue drains across Norfolk, Hopton on Sea included
Hopton on Sea is a coastal village, and the same teams that cover it work the places around it too, Cuckoo Green and Lound among them, across the NR postcode area. Telling us a NR31 9 postcode pins you quickest of all.
Centre of Hopton on Sea or a lay-by near Hopton Holiday Village Par 3: either way it sits, the car doesn't need to move an inch for the drain. Wherever it stands, that is where it is cleared. Awkward to explain? By Saint Magaret's Church or a county line? Asking is better than assuming, and so phone.
Your scenario, in one line
Where it hasn't started, ring and keep it that way. Whatever line fits, Petrol in Diesel handles the rest on 0333 366 0103, throughout Norfolk and within Hopton on Sea — after you stop, switch off then ring, if it has run.