Horsell: AdBlue in the Diesel Tank? Find Your Situation
One thing counts above all once AdBlue is in a diesel tank, and it is if your motor has been started since. Wherever your car stands — St Johns, Horsell — don't run an engine that has not run yet. Normally that is draining and properly purging it on the spot around Horsell — and so leave the ignition and engine off then ring 0333 366 0103. Already run? Stop once safe, then turn everything off. The job is bigger, but the first step is the same.
Compare what happened to a situation from the ones below, wherever around Surrey you are.
AdBlue in a diesel on a Horsell forecourt
The cap you unscrewed was the wrong one — and you only spot it as you are stood at the petrol pump, bottle or the nozzle in your hand. Whether Morrisons, BP or anywhere else in Horsell, the situation is the same.
In short: there is no better spot exists to discover it. Nothing has pulled it through, so the AdBlue stays just inside that tank.
Do this: keep out of the driver's seat, even if the pump wants clearing. Three jobs: a push into a bay with the attendants assisting, the bottle kept, and a call to us from the forecourt. Can't move it by the petrol pump? Our explosion-proof kit keeps a live forecourt sensible, so it can be drained in place.
Horsell, at home: AdBlue in the diesel tank
On the dash, a reminder had been lit all week. A bottle from the shop, emptied in at the drive — and it's only by the recycling that the cap caught your eye. Driveways near High Street see it as much as anywhere.
The upshot: zero driving since leaves this nearly equal to finding it at the petrol pump. Diesel and AdBlue keep apart: the AdBlue drops to the base of your tank and stays put, however long it waits.
Next: prevent an early move by keeping your keys indoors, then ring us. Woking or Horsell: wherever your driveway sits, that's where it is drained. The equipment works quiet enough not to disturb the street at night.
Set off with AdBlue in a diesel around Horsell?
You filled up, set off, and a mile or two later your motor began to run roughly, smoke, lose power or light up the dashboard. Possibly it was on Church Hill, maybe on the way out towards Westminster, under 25 miles away.
Put simply: the AdBlue has been pulled through the system. The injection pump and each injector get it too on a bigger run, once the fuel filter and pipework have it. Each restart, like every mile, carries it on.
Next: pick a sensible place, stop, then turn your engine off. On the M3, under 5 miles from Horsell, that means the next exit, not the services further on. Do not restart the vehicle to see if it has cleared; it will not have. Phone, and say what distance the car went.
A hire or company car with AdBlue in the wrong tank?
You have had this vehicle barely a week. The AdBlue filler sits right beside the diesel one, which you didn't know, because your own car either has no AdBlue or keeps it somewhere else. Wherever you are around Surrey, any driver can be caught.
Put simply: one extra stage on top of the situations above, and those turn on whether it's run. Many hire and company agreements need the owner's approval for work.
Settling it before the van turn up is quicker, so phone the rental company or your fleet manager, then us. Waiting for a reply in the car park outside Woking, or beside Horsell Parish Institute? Leave the engine off throughout.
Not sure it was AdBlue in the diesel tank, Horsell?
At times, "I think so" is all you can honestly say. The bottle is lighter than it should be, there is a faint smell of ammonia around your filler, and you cannot remember which cap you took off. Possibly it happened in a hurry at the school gates at The Horsell Village School, or on a friend's drive in Littlewick.
The upshot: the engine is not hurt by some AdBlue spilled on the outside. The diesel tank with AdBlue inside is another matter. Firing up the car cannot tell you which, and if there is AdBlue in the tank it will pull it in.
Next: act as though it went in, then keep the engine off. Ring us and explain what you saw; we'd rather check a tank that turns out free of AdBlue than drain one that has already been run.
The common ground in every Horsell AdBlue drain
The job begins the same way, whatever your situation. Three questions come when our technicians arrive — at a filling station, a driveway, a street by St Mary The Virgin or the car park outside The Red Lion Horsell: the fluid, the quantity, and whether the motor has been started. Replies shape the work; the price follows on the call while no one has set off yet.
Then that tank is emptied and the system flushed thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it does not rinse out on its own. Fresh diesel is put in after the filter has been flushed or changed, and the car is then tested. Most unstarted cars are a half-hour visit after the moment our technicians turn up.
Our engineers start the engine last. Our engineers make sure it runs smoothly on fresh diesel before we leave. Permanent damage is very rare if it's noticed early, and the whole job is done where the car is. Nothing is taken upfront, payment is made on the day, and you get what your insurer asks for: an engineer report and a VAT invoice. Plenty of policies include misfuelling, so look at yours as we head over.
About Horsell, for a moment
Horsell is a suburban area in Surrey, situated near the River Wey and characterised by its predominantly detached housing stock. Horsell sits at an elevation of around 35 metres, with nearby Woking and Mount Hermon providing local amenities. Horsell is located approximately 23 miles from London, with good transport links to the capital and surrounding areas like Horsell Birch.
AdBlue drains around Horsell, and across Surrey too
As a residential suburb, Horsell has the same vans as the nearby places — Horsell Birch, Mount Hermon — all the way through GU postcodes. A postcode starting GU21 4 is the quickest way to tell us where you are.
No towing is needed, be it parked in the centre of Horsell or on a lay-by heading to Elizabeth II jubilee park, and so leave it put. Wherever it stands, that is where it gets emptied. Tricky to explain? By Horsell Village Hall or a county line? Checking beats assuming, so ring.
The one-line version
Not run yet: keep it off then ring. Run by now? Stop, switch off, ring. Petrol in Diesel handles the rest whichever case, in Horsell and Surrey, on 0333 366 0103.