AdBlue in the Diesel Tank in Horsey, and What to Do Next
What to do about AdBlue in a diesel tank comes down to one thing more than any other: whether your motor has been run since it was put in. Anywhere your car stands — Knowle, Horsey — never run a motor that hasn't been started yet. Normally that is draining and properly flushing it on the spot in Horsey — and so leave your ignition and engine off then call 0333 366 0103. If it has run, stop as soon as it is safe then switch off. A larger job, then, yet the same opening step.
Find the scenario below that matches yours, wherever across Somerset it happened.
On a Horsey forecourt with AdBlue in a diesel
Picture it: standing by the petrol pump, holding the nozzle, you realise the cap you opened wasn't the correct one. Anywhere in Horsey, then — Shell, UK, or somewhere else nearby.
Meaning? Spotting it on the forecourt is as good as it gets. Just that tank holds AdBlue; no part beyond it has taken it in.
Your move: keep out of the car, even if the queue needs freeing. A few jobs: a push into a space with the staff helping, the receipt kept, and a call to us from the forecourt. If it cannot be moved, it can be emptied at the pump: the equipment is explosion-proof and fine on a busy forecourt.
Horsey, at home: AdBlue in your diesel tank
For days the dash had been warning you. A bottle from the garage, emptied in at the driveway — and it's only at the recycling that the cap caught a second look. It happens on drives just off Zeta Close as regularly as anywhere.
In short: if the vehicle hasn't moved since, it is almost as good as finding out at the pump. Diesel and AdBlue keep separate: the AdBlue settles to the base of your tank and stays there, no matter how long it waits.
What to do: leave your keys inside the house so no one moves your car in the morning. Then ring. Our technicians drain the vehicle on your drive, whether that's around Horsey or out in Slape Cross. Our equipment works quiet enough not to disturb the street at night.
Drove off with AdBlue in a diesel around Horsey?
Topped up, pulled away, and soon the motor was turning roughly, smoking, losing power, or lighting up the dash. M5, say, or the way towards Wells — a trip of under 15 miles.
Meaning? Your fuel pump has taken the AdBlue up. It has been through the fuel filter and the fuel lines and, the further you went, into the high-pressure fuel pump and the injectors. It travels deeper with every extra mile driven and each restart.
Pull in safely — that is the next step — then switch it off. Leave at the first junction — not the services further along — if you're on the M5, under a mile from Horsey. Restarting it to test gets nothing — AdBlue doesn't clear itself. Roughly what distance did it go? Say so when you phone.
Hire, lease or company car with AdBlue in the wrong tank
It's a motor you have had for a week. On your own vehicle, AdBlue is missing or somewhere else. On this one, the cap is just next to the diesel inlet — news to you. Anyone, anywhere around Somerset, could make the same.
The point: exactly as above, split by if it ran, only with one added step. Plenty of hire and company agreements want the owner to approve work on the car.
Next: ring the rental company or the fleet manager first, then us — settling it before we arrive is quicker. Stranded near Willow Man or at Bridgwater till someone answers, the car stays switched off the whole time.
Horsey: unsure if it was AdBlue in your diesel tank?
Truthfully, the only answer might be that you think it did. A faint ammonia smell hangs near your filler, the bottle seems too light, and the cap you took off is hard to recall. Maybe at a friend's drive in Sydenham, or in a rush by Willowdown Primary School on the school run.
Put simply: spillage near the filler leaves the engine no harm. Once it is inside your diesel tank, though, that changes. Turning on your car won't tell you which, and if there is AdBlue in the tank it will pull it in.
Assume it went in, and don't start the key. Ring and give the details: we would sooner find a clean tank than empty one once your motor has run.
What every AdBlue drain in Horsey has in common
No matter the case, a single start is used. Anywhere your car stands — King Sedgemoor Inn's car park, a road beside The McMillan Theatre, a drive, a forecourt — the van gets there and we ask for the liquid, the quantity, and if the engine has been run. Replies set the work; the price follows on the call while no one has set off yet.
Then that tank is drained and the system flushed thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it does not rinse out on its own. Last come the filter, cleaned or replaced if necessary; fresh diesel; and a check of your vehicle. If your motor has not run, the majority of jobs take about half an hour once we are there.
We start the car last. Our engineers make sure it runs correctly on new diesel before we go. Long-term damage is very rare if it's spotted soon, and the whole job is done where your car is. Nothing is taken upfront, settlement is made on the day, and you receive what your insurer asks for: an engineer report and a VAT invoice. Many policies include misfuelling, and so look at yours as we head over.
About Horsey, briefly
Horsey is a small village in inland Somerset, situated near the Somerset Levels and close to the nearby settlements of Slape Cross and Bradney. Horsey has a low elevation of around 5 metres, and its semi-detached housing stock is typical of many rural villages in the area. Horsey is located near the city of Wells, which is approximately 14.8 miles away, and is around 125.4 miles from London.
AdBlue drains around Horsey, and across Somerset too
Horsey is a rural village, and the same vans that cover it work the towns around it too, Bradney and East Bower among them, across the TA postcode area. Fastest of all: a TA7 8 postcode to show your location.
Stopped en route to Morganians RFC, or bang in the heart of Horsey, the car stays where it is — there is no need to shift it anywhere. The van empties it where it stands. If you are somewhere hard to explain, close to Bridgwater & Albion Rugby Club or close to a border, ring and ask instead of assuming.
In one line: your situation
Motor not started: phone, and leave it alone. Run by now? Pull over, switch off, ring. Petrol in Diesel handles the remainder whatever case, in Horsey and Somerset, on 0333 366 0103.