Kelso: AdBlue in the Diesel Tank? Find Your Situation
What to do about AdBlue in a diesel tank comes down to one thing more than any other: if the engine has been run since it was put in. Anywhere your car stands — Ednam, Kelso — never run an engine that hasn't run yet. Keep nothing on, phone 0333 366 0103, then expect a thorough flush plus a drain, done right where the vehicle sits around Kelso. When your motor has run, stop somewhere safe straight away, then turn it off. Step one remains the same, even though the work grows.
Wherever in Scottish Borders it took place, one of the situations below matches yours.
AdBlue in a diesel on a Kelso forecourt
Only at this point, bottle still in your hand, it dawns on you that the cap you opened was the wrong one, right at the petrol pump. Perhaps you are at the JET, maybe at the Sainsbury's, maybe somewhere else in Kelso.
What it means: this is the best location to find out. The AdBlue is in that tank and nowhere else. Nothing has sucked it in.
Clearing the pump is no reason to start it — so don't get back in. Three jobs: a shove into a bay with the staff helping, the receipt kept, and a ring to us from the forecourt. Emptying it right at the petrol pump is possible when it cannot be moved, since the equipment is explosion-proof.
Kelso, at home: AdBlue in the diesel tank
The warning light had been on for days. A bottle from the shop, tipped in on the driveway — and it's just by the recycling that the cap got your eye. Just off Cunyie Nuik is no different from anywhere.
What it means: if you haven't driven since, this is nearly as good as the forecourt. Diesel and AdBlue stay separate: the AdBlue settles to the base of the tank and remains there, no matter how long it waits.
Next: keys in the house, so nobody drives your car anywhere first thing. Then, ring. Maxwellheugh or Kelso: wherever your driveway sits, that is where it is emptied. Our equipment works quiet enough not to disturb the street at night.
Kelso: set off with AdBlue in a diesel?
Rough running, smoke, falling power or a lit dashboard arrived a short way after the fill. The Square, say, or the route to Edinburgh — a run of under 50 miles.
Meaning? The pump has taken the AdBlue up. Through the fuel filter, along the lines, and — the further the mileage — deeper into the injection pump and every injector. It goes further with every mile driven and each restart.
What to do: pull over where it's safe then switch off. On the M8, under 50 miles from Kelso, that means the next exit, not the services further on. No trial starts: clearing isn't something AdBlue does. Call, and say what distance your car was driven.
A hire or company car with AdBlue in the wrong tank?
Seven days back, it was unknown to you. The AdBlue filler is right next to the diesel one, which you did not know, since your own vehicle either has no AdBlue or keeps it somewhere else. Any driver, wherever around Scottish Borders, might do the same.
What it means: the same as the situations above, depending on whether it has run, with one more stage. Plenty of hire and company contracts want the owner to approve work on the vehicle.
What to do: ring the hire firm or your fleet manager first, then us. That is quicker settled before our engineers turn up than after. Stuck by Bull Ring or outside the nearest station until someone replies, your vehicle stays switched off the whole time.
Unsure about AdBlue in the diesel tank in Kelso?
Honestly, the best answer might be that you think it did. The bottle is lighter than it should be, there's a faint smell of ammonia about the filler, and you cannot remember which cap you took off. Maybe it happened in a hurry at the school gates at the local primary school, or on a friend's drive in Heiton.
Meaning? Spills outside the filler don't reach your engine at all. AdBlue inside the diesel tank does. Turning on the vehicle cannot tell you which, and if there is AdBlue in the tank it would draw it in.
What to do: treat it as if it was put in. Don't start it. Phone and give the details: we'd rather find a tank free of AdBlue than drain one after your motor has been run.
What each AdBlue drain around Kelso has in common
No matter the situation, one opening is used. Filling station, driveway, Rutherfords Micropub's car park or a street by Entrance to The Abbey Cellars — the van reaches the car, and three questions follow: what liquid, what amount, and if it ran. Those replies decide the work, and you get our price by phone, before anybody heads out.
A thorough flush comes after the drain. With petrol it's standard; with AdBlue it's crucial, because deposits form and certain metals are attacked, and neither rinses out unaided. Next comes the filter — flushed, or replaced where needed — then fresh diesel, and a test of the car. Where your engine hasn't run, expect about half an hour on site, in most jobs.
Firing it up comes at the end. With fresh diesel in, it runs while our engineers confirm it's running properly, and then we head off. The entire job is done where the car is, and if it's caught soon, long-term damage is very unusual. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. It is worth knowing: many insurers include misfuelling cover, so a check of your documents while you wait pays.
About Kelso, briefly
Kelso is a town situated on the riverside in the Scottish Borders, with a population of around 7004 people. Kelso sits at an elevation of approximately 40 metres, near the junction of the Tweed and Teviot rivers. Kelso is characterized by its semi-detached housing and is located near several smaller communities, including Maxwellheugh and Easter Softlaw. Kelso is also close to the village of Sprouston and the city of Edinburgh, which is 38.2 miles away.
AdBlue drains around Kelso and across Scottish Borders
Over TD postcodes, the vans covering Kelso — a riverside town — work nearby places as well, Easter Softlaw and Sprouston included. Quickest of all: a TD5 7 postcode to show your location.
No moving is required, whether stopped centrally in Kelso or in a lay-by heading to Kelso Ana, and so keep it put. The drain happens on the spot. Ring and check instead of guessing if you are close to Kelso Town Hall, near a boundary, or somewhere awkward to pin down.
In one line: your situation
Unstarted? Keep the vehicle that way and ring. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there in Kelso and anywhere across Scottish Borders on 0333 366 0103.