Kempton Park: AdBlue in the Diesel Tank? Find Your Situation
Everything hinges on one fact: whether your engine has started after the AdBlue went in — more than anything else. Not started so far? Then keep the car like that, whether your vehicle sits — Kempton Park or Felthamhill. Leave your motor and the ignition off then phone 0333 366 0103; it's usually a drain and a thorough flush, done where your car is in Kempton Park. Stop the moment you safely can then turn off, if it has already run. The job is bigger, yet the first stage is the same.
Further down: the cases we meet, anywhere in Surrey. Choose yours.
Kempton Park forecourt: AdBlue in a diesel at the pump
The cap you opened was the wrong one — and you only spot it while you are stood at the pump, bottle or nozzle in your hand. Perhaps you're at the BP, perhaps at the Tesco, perhaps somewhere else in Kempton Park.
The upshot: of every spot to notice, this is the best. Nothing has drawn it in, and so the AdBlue sits just in that tank.
Next: avoid the temptation to start it just to move away from the pump. A few things: a shove into a space with the attendants assisting, the receipt saved, and a ring to us from the forecourt. Can't move the car beside the pump? Our explosion-proof equipment keeps a live forecourt sensible, so we can drain the car where it is.
Kempton Park, at home: AdBlue in your diesel tank
For days the dashboard had been nagging you. A bottle from the shop, emptied in on the driveway — and it's only at the recycling that the cap caught a second look. Driveways near Park Road get it as much as any other street.
The point: zero driving since makes it almost equal to finding it at the pump. AdBlue does not mix with diesel; it sinks to the bottom of that tank and waits there. Overnight doesn't change that.
Next: the keys in the house, so no one takes your vehicle off first thing. Then, phone. Sunbury Common or Kempton Park: whichever your drive is, that is where it gets cleared. The pumps are quiet enough to use outside a house at night.
On the road in Kempton Park with AdBlue in a diesel
A mile or two after filling up, the engine started playing up: roughness, smoke, lost power, warnings on your dash. Maybe it was on Country Way, possibly on the way out towards Westminster, under 15 miles away.
In short: the AdBlue has been sucked through the fuel system. Through the filter, along the pipework, and — the more the mileage — deeper into the high-pressure pump and each injector. It goes further with every extra mile driven and each restart.
Next: find a sensible place, stop, and turn your engine off. On the M3, under a mile from Kempton Park, that means the next exit, not the services further on. No test restarts: clearing isn't something AdBlue does. About how far did it go? Tell us as you call.
AdBlue in the wrong tank: hire, lease and company cars
You've had the car hardly a week. The AdBlue filler is right next to the diesel filler, which you did not know, since your own vehicle either has no AdBlue or keeps it somewhere else. Anyone, anywhere across Surrey, might make the same.
Meaning? Whichever applies above counts here — run or unrun — and one further stage. Any work on the car often requires the owner's approval under rental or fleet terms.
Settling it before we arrives is faster, so ring the hire company or your fleet manager, and then us. Stranded near Kauto Star or outside the nearest station till the firm replies, the vehicle stays switched off the whole time.
Kempton Park: unsure if it was AdBlue in your diesel tank?
"I think so" is often the most honest as it gets. A slight ammonia whiff hangs around your filler, the bottle seems too light, and the cap you took off is a blur. Possibly it happened in a hurry at the school gates at Kenyngton Manor Primary School, or on a friend's drive in Ashford Common.
The point: your engine is not harmed by a little AdBlue spilled around the outside. Once it is inside the diesel tank, though, it does. You cannot tell which by turning the ignition, and doing so would draw in any AdBlue that is in that tank.
Your move: act as though it got in, and never start your motor. Ring with the details: we'd sooner find a tank free of AdBlue than empty one once your engine has been run.
Each AdBlue drain in Kempton Park shares these steps
The work begins the same way, whatever the situation. Our engineers come to your car, whether it is on a forecourt, a driveway, the car park outside The Grey Horse or a side street near Desert Orchid, and ask three things: what got in, about how much, and if your motor has run. Your price is given on the call, ahead of anyone setting off, and the answers shape the work.
AdBlue forms crystals and is corrosive to some metals used in fuel systems, and so it does not rinse out on its own; that is why the flush, after the drain, counts far more here than with petrol. Your filter is cleaned, or replaced where it needs to be; fresh diesel goes in; and the car is tested. Where the engine hasn't run, allow about half an hour on site, for most cases.
Firing it up comes at the end. Our test that it runs smoothly on clean diesel comes before our technicians leave. Permanent damage is very uncommon if it is noticed soon, and the entire job is done where your car is. Payment comes that day, never in advance. For the insurer, you get a VAT invoice plus a report from the engineer. Plenty of insurance policies include misfuelling, and so check yours while the van travels.
About Kempton Park itself
Kempton Park is a suburban area in Surrey, situated on the riverside with an elevation of around 14 metres. Kempton Park lies approximately 13.6 miles from London and is close to nearby places such as Sunbury Common, Sunbury-on-Thames, and Sunbury. Kempton Park has a population of around 4647 people and is predominantly composed of terraced housing. Kempton Park is located near the city of Westminster, which is about 13.4 miles away.
Kempton Park and Surrey: AdBlue drains across the area
Over TW postcodes, the vans covering Kempton Park — a residential suburb — reach surrounding towns as well, Sunbury-on-Thames and Sunbury among them. A postcode starting TW16 5 is the quickest way to tell us where you are.
Parked en route to Kempton Cricket Ground, or right in the heart of Kempton Park, your vehicle stays put — there is no need to move it anywhere. The drain is done on the spot. If you are somewhere hard to explain, near Hampton & Kempton Waterworks Railway or close to a border, ring and ask rather than guessing.
In one line: your situation
Unstarted? Keep it that way and ring. Run already? Pull over, turn off, phone. Petrol in Diesel handles the rest whichever case, in Kempton Park and Surrey, on 0333 366 0103.