AdBlue in the Diesel Tank in Kents Oak: What Now?
All of that hinges on one detail: whether your motor has started since the AdBlue went in — far more than anything else. If it hasn't, keep it that way, whether the vehicle is around Kents Oak itself or out in Newtown. Keep nothing on, ring 0333 366 0103, then expect a thorough flush plus a drain, carried out just where your car sits around Kents Oak. Pull over the moment you safely can and switch off, if it has been run. It's a larger job, yet step one does not change.
Wherever across Hampshire it took place, one of the cases below fits yours.
Kents Oak forecourt: AdBlue in a diesel at the pump
Imagine it: standing by the pump, holding the bottle, you spot the cap you took off was not the correct one. Somewhere around Kents Oak, then — the nearest petrol station, Minster, or somewhere else nearby.
The point: of all places to find out, this is the best. Just the tank has AdBlue; no component past it has taken any in.
Your move: keep out of the driver's seat, however much the queue wants clearing. A few things: a push into a bay with the staff helping, the bottle kept, and a ring to us from the forecourt. If it can't be shifted, it can be cleared at the petrol pump: the equipment is explosion-proof and fine on a working forecourt.
AdBlue in your diesel tank at home in Kents Oak
The warning light had been on for days. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look again at the cap. Just off Saunders Lane is no different from anywhere.
The upshot: no driving since leaves it nearly as good to finding it at the petrol pump. At the floor of your tank is where AdBlue stays, since it won't blend with diesel — and a night passing makes no difference.
Your move: keys in the house, and so nobody takes the vehicle off at breakfast. Then, ring. Awbridge or Kents Oak: wherever your driveway is, that is where it is drained. The equipment runs quietly enough not to disturb the neighbours at night.
On the road around Kents Oak with AdBlue in a diesel
Topped up, drove away, and before long your engine was turning unevenly, smoking, losing power, or lighting up the dash. Maybe heading to Southampton, under 10 miles away, or just along Danes Road.
The upshot: the system has drawn AdBlue in by now. It has been through your filter and the fuel lines and, the further you went, into your high-pressure pump and the fuel injectors. Each restart, like each mile, carries it deeper.
Next: find a sensible spot, stop, and turn your engine off. On the M27, under 5 miles from Kents Oak, that means the next exit, not the services further on. Restarting it to check achieves nothing — AdBlue doesn't clear itself. Phone, and say what distance your car went.
A hire or company car with AdBlue in the wrong tank?
You've had the vehicle hardly a week. Unknown to you, the two inlets sit next to each other here — not like your own car, which has none or stores it elsewhere. It can happen to anyone, anywhere across Hampshire.
What it means: the same as the situations above, depending on whether it's run, with one more step. The owner often has to approve the work, under plenty of hire and company agreements.
What to do: call the hire firm or your fleet manager first, then us. That's faster settled before we arrive than after. Stuck by Awbridge Village Hall or at Mottisfont & Dunbridge until the firm replies, the vehicle stays turned off throughout.
Not sure it was AdBlue in the diesel tank, Kents Oak?
At times, "I think so" is all anyone can honestly say. Too light, that bottle; a trace of ammonia near the filler; a hazy memory of which cap. Sound familiar? Possibly it happened in a hurry at the school gates at Awbridge Primary School, or on a friend's drive in Kimbridge.
In short: spillage near your filler does the motor unharmed. The diesel tank with AdBlue inside is another story. Any AdBlue in that tank will be pulled in by turning on the vehicle, and the start would not settle which it is in any case.
What to do: treat it as if it was put in. Don't crank it. Checking a tank that proves clean beats emptying one once it has been run — so ring and tell us what you noticed.
Each AdBlue drain around Kents Oak shares these steps
Every situation has the same start to the job. Our technicians come to your car, whether it is on a forecourt, a drive, the car park at the pub in the village or a side street near All Saints, Awbridge, and ask three things: what went in, about how much, and if the engine has been run. On the phone, before anything else, you hear the quote, and those replies shape the job too.
AdBlue crystallises and is corrosive to certain metals used in fuel systems, so it won't rinse out on its own; that is why a full flush, after this drain, counts far more with AdBlue than with petrol. Fresh diesel is put in after your filter has been flushed or changed, and the car is then tested. If the motor hasn't run, most jobs take about half an hour once we're there.
The last step is firing it up. With new diesel in, it runs while our engineers confirm it is running smoothly, and then we leave. When it is spotted quickly, the vehicle very rarely has lasting damage, and the entire job happens where it is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Check your insurance before we arrive: cover for misfuelling comes built into many policies.
About Kents Oak itself
Kents Oak is a suburban area in Hampshire, situated approximately 9.8 miles from Southampton and 70 miles from London. Kents Oak sits at an elevation of 83 metres, surrounded by nearby places such as Awbridge, Upper Ratley, and Lower Ratley. Kents Oak is characterised by its predominantly detached housing stock, reflecting the area's residential nature. Kents Oak remains a relatively small community, with a population of around 765 residents.
AdBlue drains round Kents Oak and across Hampshire
Kents Oak is a residential suburb, and the same vans that cover it work the towns around it too, Upper Ratley and Lower Ratley among them, across the SO postcode area. Quickest of all: a SO51 0 postcode to show your location.
Centre of Kents Oak or a lay-by towards Post Office Triangle: either way it is, the car doesn't need to move an inch for us. Our technicians drain the car where it stands. Tricky to pin down? Close to Lockerley Camp Hillfort or a border? Asking is better than guessing, and so ring.
Your scenario, in one line
Motor not started: ring, and leave it switched off. Run by now? Stop, turn off, phone. Petrol in Diesel takes over the remainder whatever it is, in Kents Oak and Hampshire, on 0333 366 0103.