AdBlue in the Diesel Tank in Kingsland Place: What Now?
What to do about AdBlue in a diesel tank comes down to one thing more than any other: if the motor has been run since it went in. Out in Polygon or here in Kingsland Place, an unrun motor must stay unrun. Leave the engine and the ignition off then ring 0333 366 0103; it's usually a drain and a thorough flush, done where the vehicle is around Kingsland Place. Already run? Pull over once safe, then switch everything off. Step one remains unchanged, even though the job grows.
Anywhere around Hampshire it happened, one of the cases below matches yours.
On a Kingsland Place forecourt with AdBlue in a diesel
The cap you opened was the wrong one — and you just spot it while you're standing at the petrol pump, bottle or the nozzle in hand. Maybe you are at the Texaco, perhaps at the Esso, possibly somewhere else around Kingsland Place.
What it means: this is the best spot to find out. Only that tank has AdBlue; not one component past it has taken any in.
What to do: do not get back in and crank it to clear the pump. Get the attendants to lend a hand rolling it into a space, hold on to the bottle, then ring us from there. Stuck by the pump? Explosion-proof kit makes a busy forecourt safe, and so it can be drained in place.
AdBlue in your diesel tank on a Kingsland Place drive?
Several days had passed with the dash light on. A bottle bought at the shop, emptied in at the driveway — and it was only by the bin that the cap got your eye. Driveways near North Front see it as much as anywhere.
Put simply: if your car hasn't moved since, it is nearly equal to spotting it at the forecourt. AdBlue doesn't mix with diesel; it sinks to the bottom of that tank and waits there. Overnight does not change that.
Put the keys in the house tonight — or someone might take it off first thing — then call us. Your drive is where it gets drained, be it in Kingsland Place or Southampton. Night-time empties outside a house are fine: the pumps are quiet.
Kingsland Place: set off with AdBlue in a diesel?
A mile or two after topping up, the motor began playing up: rough running, smoke, less power, lights on the dash. Palmerston Road, perhaps, or the way to Southampton — a run of under a mile.
Meaning? The pump has sucked the AdBlue in. Distance sets how far it goes: filter and pipework to begin with, then the high-pressure pump and every injector. Each mile and each restart takes it further.
Pull in safely — that is the first job — then switch it off. Service stations farther on can wait: on the M3, under 3 miles out of Kingsland Place, take the next junction. It will not have cleared, and so there is no point restarting to check. About how far did it gone? Tell us when you phone.
A hire or company car with AdBlue in the wrong tank?
You've only had this car for days. Unbeknown to you, the AdBlue and diesel fillers are next to each other here — not like your own car, which has no AdBlue or keeps it in another spot. Anyone, wherever around Hampshire, could do it.
In short: an extra step on top of the situations above, which depend on whether it has run. The owner frequently needs to sign off any work, under plenty of hire and fleet contracts.
What to do: ring the hire firm or your fleet manager first, then us. That is quicker settled before our engineers turn up than after. Stranded near Viscount Palmerston Memorial or at Southampton Central until the firm answers, the car remains switched off throughout.
Kingsland Place: unsure whether it was AdBlue in your diesel tank?
At times the fair answer is "I think so". A faint ammonia smell hangs around the filler, the bottle seems too light, and the cap you took off is hard to recall. The gates of St Mary's Church of England Primary School & Nursery in a rush, perhaps, or someone's drive over in St Marys.
What it means: a little spilled around your filler does no damage to your motor. The diesel tank with AdBlue inside is another story. Any AdBlue in the tank will be sucked in by firing up the vehicle, and the start wouldn't settle which it is in any case.
Next: act as though it went in, and keep the engine off. Ring and give what you saw: we'd sooner find a tank free of AdBlue than empty one after your motor has run.
Every AdBlue drain in Kingsland Place shares these steps
No matter the situation, one start is used. We come to the vehicle, whether it is on a forecourt, a driveway, the car park outside The Angel or a side street close to Mountbatten Library (ML), and ask three things: what got in, roughly how much, and whether your motor has run. Answers set the work; the price follows by phone whilst nobody has set off yet.
AdBlue crystallises and is corrosive to certain metals in fuel systems, and so it won't rinse out unaided; that's why the flush, after this drain, matters much more with AdBlue than with petrol. Last are the fuel filter, cleaned or renewed as needed; fresh diesel; and a check of your car. Never started? Then about half an hour once we are there is most jobs.
The last step is firing it up. Our test that it runs smoothly on new diesel comes before our engineers go. Our engineers do the whole job where the car is, and long-term damage is very unusual when it has been noticed quickly. Payment comes that day, never in advance. For the insurer, you get a VAT invoice and a report from the engineer. Plenty of insurance policies include misfuelling, so look at yours while the van travels.
About Kingsland Place itself
Kingsland Place is a suburban area located on the coast in Hampshire, with an elevation of around 13 metres. Kingsland Place sits adjacent to the city of Southampton, with which it is closely tied economically and socially. Kingsland Place is predominantly composed of flat housing, reflecting its urban character. Kingsland Place is situated near other local areas such as Nichols Town and Newtown.
AdBlue drains about Kingsland Place and across Hampshire
Kingsland Place is a residential suburb, and the same teams that cover it work the places around it too, Nichols Town and Newtown among them, across the SO postcode area. Telling us your SO14 1 postcode pins you fastest of all.
No towing is required, whether parked centrally in Kingsland Place or in a layby heading to Palmerston Park, and so keep it put. Wherever it sits, that's where it gets drained. Ring and ask rather than guess if you're close to John Hansard Gallery, on a boundary, or somewhere awkward to explain.
The one-line version
Unstarted? Leave it off then ring. Run already: pull over, power down, phone 0333 366 0103. Petrol in Diesel handles the rest, in Kingsland Place or wherever in Hampshire.