AdBlue in the Diesel Tank in Knowle Green: What Now?
All of it turns on one detail: if your motor has started after the AdBlue was added — more than anything else. Not run so far? Then keep the car that way, wherever your car sits — Knowle Green or Penton Hook. Keep nothing on, phone 0333 366 0103, then expect a proper flush plus a drain, done just where your car sits around Knowle Green. If it has run, stop as soon as it is safe then switch off. It's a bigger job, though stage one doesn't change.
Further down: the situations our technicians see, wherever around Surrey. Choose the one that fits.
On a Knowle Green forecourt with AdBlue in a diesel
Only at this point, nozzle still in hand, it dawns on you that the cap you took off was the wrong one, right at the petrol pump. Whether Shell, Sainsbury's or somewhere else around Knowle Green, the situation is identical.
In short: there is no better place to be to spot it. The AdBlue is inside that tank and nowhere else. Nothing has drawn it in.
What to do: don't get back in and crank it to clear the pump. Ask the attendants to help you roll the vehicle into a parking spot, keep the till receipt or the bottle, and ring us from the forecourt. Stuck by the petrol pump? Explosion-proof equipment makes a busy forecourt sensible, and so we can drain it in place.
AdBlue in your diesel tank at home around Knowle Green
Several days had gone by with the warning light on. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look a second time at the cap. Right off Gresham Road is no less likely from any other place.
Meaning? As long as the car has not moved since, it is close to the forecourt case. Diesel and AdBlue stay separate: the AdBlue settles to the base of that tank and remains there, no matter how long the night.
Keep your keys in the house overnight — or someone may take it away first thing — and phone us. Your driveway is where it gets emptied, whether in Knowle Green or Birch Green. The pumps are quiet enough to use outside a house at night.
Drove off with AdBlue in a diesel around Knowle Green?
Filled up, drove away, and before long your motor was running unevenly, smoking, down on power, or flashing up your dash. Possibly it was on Priory Green, possibly on the way out towards Westminster, under 25 miles away.
The point: your system has pulled AdBlue in already. It has been through the filter and the fuel lines and, the further you went, into the high-pressure fuel pump and the injectors. It goes deeper with each mile driven and every restart.
Next: find a safe place, stop, then switch the engine off. Exit by the first junction — not the services further along — if you're on the M25, under 3 miles from Knowle Green. It will not have cleared, so there is no point restarting to find out. Phone, saying what distance the car was driven.
Hire, lease or company car with AdBlue in the wrong tank
You've only driven this car for days. Unknown to you, the two fillers are side by side here — unlike your own vehicle, which has no AdBlue or stores it in another spot. It can happen to anyone, anywhere across Surrey.
What it means: the same as the situations above, depending on whether it's run, with one more step. Any work on the car frequently needs the owner's approval under hire or fleet terms.
What to do: call the hire firm or your fleet manager first, then us. That's quicker settled before our technicians turn up than after. If you are stranded in the car park outside Staines, or by Memorial Bench, while you wait for an answer, leave the vehicle off.
Not sure it was AdBlue in the diesel tank, Knowle Green?
Honestly, the best answer might be that you think it did. Too light, the bottle; a trace of ammonia round your filler; a hazy recollection of the cap. Sound familiar? Maybe on a friend's drive in Church Lammas, or in a rush by Riverbridge Primary School at the school run.
Put simply: a spill round the filler does your engine unharmed. A diesel tank with AdBlue inside is another story. If there is AdBlue in your tank, starting the car will suck it in, and it would not tell you which either.
What to do: treat it as if it went in. Don't start it. Tell us what you saw on your phone. A clean tank checked is a happier result than a run one drained.
What each AdBlue drain around Knowle Green has in common
Every case has the same start to the work. Filling station, driveway, The Old Red Lion's car park or a road beside Silver Jubilee Plaque — the van comes to your car, and three answers come next: which liquid, which quantity, and if it has run. Replies set the work; the quote comes by phone whilst no one has set off yet.
Then that tank is drained and your system flushed thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it does not rinse out on its own. Next comes the filter — flushed, or replaced where needed — then clean diesel, and a test of your vehicle. Not started? In that case about half an hour once we are there covers most jobs.
Firing it up comes at the end. Our engineers check it runs properly on clean diesel before leaving. When it is noticed soon, the car very seldom has long-term damage, and the entire job happens where it is. For your insurer: the engineer's report and the VAT invoice. For you: payment on the day, no money in advance. Plenty of policies include misfuelling, so look at yours as we head over.
About Knowle Green itself
Knowle Green is a suburban area in Surrey, situated on the riverside with an elevation of around 18 metres. Knowle Green lies close to the Thames, near Staines-upon-Thames and Egham Hythe, and is characterized by predominantly flat housing. Knowle Green is located approximately 16.8 miles from London, making it a commuter base for those working in the city. Knowle Green has a population of around 6466 residents.
AdBlue drains in Knowle Green, and across Surrey too
As a residential suburb, Knowle Green shares its vans with the surrounding towns — Egham Hythe, Staines-upon-Thames — all the way across TW postcodes. A postcode starting TW18 1 is the quickest way to tell us where you are.
Stopped en route to Staines Park, or bang in the heart of Knowle Green, your car remains where it is — there's no need to move it at all. Our van empties it in place. Ring and check rather than guess when you are by Memorial Plaque, on a boundary, or anywhere awkward to pin down.
In one line: your situation
Unstarted? Keep the vehicle off and phone. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there around Knowle Green and anywhere across Surrey on 0333 366 0103.