AdBlue in the Diesel Tank in Lane Head, and What to Do Next
One thing counts above all once AdBlue is in a diesel tank, and that is whether the motor has been started afterwards. If it has not, keep it that way, whether your car is around Lane Head itself or out in County Bridge. Leave the motor and your ignition off and call 0333 366 0103; it is generally a drain and a thorough flush, done where the vehicle is around Lane Head. Already started? Stop when you safely can, then switch it off. It's a bigger job, yet stage one doesn't change.
Find the situation below that matches yours, wherever around West Midlands it happened.
On a Lane Head forecourt with AdBlue in a diesel
Imagine it: standing by the pump, gripping the nozzle, you realise the cap you took off was not the right one. It could be the J.N.D. Total Economy, or the JET, or another station in Lane Head.
In short: there is no better place exists to spot it. No pump has pulled it through, so the AdBlue stays only inside your tank.
Do this: stay out of the car, however much the queue wants clearing. Ask the attendants to help you roll the car into a parking spot, keep the receipt or the bottle, then call us from the forecourt. If it can't be moved, it can be emptied at the pump: the equipment is explosion-proof and safe on a working forecourt.
At home in Lane Head with AdBlue in the diesel tank
Several days had gone by with the dash light on. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look a second time at the cap. Homes just off Manor Farm Drive get hit as much as anywhere else.
In short: if your car has not been driven since, it is almost equal to finding out at the forecourt. Being reluctant to mix, AdBlue settles to the base inside that tank and stays. A night standing changes none of that.
What to do: leave your keys inside the house so no one moves the car in the morning. Then ring. Our engineers drain the car on your driveway, whether that is around Lane Head or out in Short Heath. Even at night, our pumps stay quiet enough for a residential street.
On the road around Lane Head with AdBlue in a diesel
You filled up, set off, and a mile or two later the motor began to run roughly, smoke, lose power or light up the dashboard. Perhaps it was on Bentley Lane, perhaps on the way out towards Wolverhampton, under 5 miles away.
The upshot: your system has pulled AdBlue in already. The high-pressure pump and each injector get it as well on a longer run, after the filter and lines have it. Each mile and each restart takes it further.
What to do: pull over where it's safe and switch off. On the M6, under a mile from Lane Head, that means the next junction, not the services further on. Restarting it to check gets nothing — AdBlue doesn't clear on its own. Call, saying how far your vehicle was driven.
A hire or company car with AdBlue in the wrong tank?
A week back, it was unknown to you. Your own vehicle either has no AdBlue or puts it elsewhere, so no one warned you the AdBlue cap was just beside the diesel. It can happen to anyone, anywhere across West Midlands.
Put simply: one extra step on top of the situations above, and those turn on if it has run. Many hire and company agreements require the owner's approval before repairs.
Your move: hire firm or fleet manager first, us second, since sorting it early cuts time. Hanging on for a reply at the car park outside Bloxwich, or near Furzebank Worship Centre? Leave the car off throughout.
Lane Head: unsure whether it was AdBlue in your diesel tank?
At times, "I think so" is all anyone can honestly say. Too light, that bottle; a hint of ammonia round your filler; a hazy memory of which cap. Sound familiar? The gates of Rosedale Church of England C Infant School in a rush, say, or a friend's driveway out in Chapel Green.
The point: the engine isn't hurt by some AdBlue splashed around the outside. Once it is inside the diesel tank, though, that changes. If there is AdBlue in the tank, turning on the vehicle would suck it in, and it wouldn't tell you which either.
Next: act as though it got in, and leave the engine off. Inspecting a tank that turns out clean beats emptying one once it's been run — so phone then tell us what you saw.
Lane Head: what every AdBlue drain has in common
Whichever situation you are in, the job starts the same way. Our engineers come to the car, whether it is at a forecourt, a driveway, the car park outside The Bridge Tavern or a side street near Short Heath Methodist Church, and ask three things: what was put in, roughly how much, and whether the motor has been run. The price comes over the phone, before a van leaves, and the replies shape the work.
Then your tank is cleared and the fuel system cleaned thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it doesn't rinse out on its own. Your filter is flushed, or replaced where it needs to be; clean diesel goes in; and the car is tested. Never started? In that case roughly half an hour on site covers most jobs.
Lastly, our technicians start it. Our engineers check it runs smoothly on clean diesel before we leave. Permanent damage is very unusual if it is noticed quickly, and the entire job is done where the car is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Dig out your insurance before we're en route: cover for misfuelling is built into many policies.
About Lane Head itself
Lane Head is a suburban area in the West Midlands, situated near the River Tame and close to the city of Wolverhampton. Lane Head has a mix of semi-detached housing and local amenities, with nearby attractions including Ashmore Lake and the surrounding countryside. Lane Head is located at an elevation of 147 metres, providing views of the surrounding area. Lane Head is also within commuting distance of major cities, including Birmingham and London, which is approximately 111 miles away.
AdBlue drains about Lane Head and across West Midlands
Lane Head is a residential suburb, and the same vans that cover it work the places around it too, New Invention and Ashmore Lake among them, across the WV postcode area. A postcode starting WV12 4 is the quickest way to tell us where you are.
No towing is needed, whether stopped centrally in Lane Head or in a lay-by en route to The United Kingdom Inn Beer Garden, and so keep it where it is. Draining is done right there. If you're somewhere hard to describe, close to Holy Trinity or close to a border, ring and ask rather than assuming.
The one-line version
Not run yet: keep it off then call. Run by now: stop, power down, ring 0333 366 0103. Petrol in Diesel handles the rest, in Lane Head or anywhere in West Midlands.