AdBlue in the Diesel Tank in Lawrence Hill, and What to Do Next
Has the engine turned over since the AdBlue got in? That one point decides nearly everything else from here. Anywhere the car stands — Beechwood, Lawrence Hill — never run a motor that hasn't been started yet. Normally this means emptying and thoroughly purging it right there around Lawrence Hill — and so keep your ignition and engine off and call 0333 366 0103. If it's run, stop as soon as it is safe and switch off. It is a bigger job, though step one does not change.
Match your case to a situation from the list below, wherever across Newport you are.
AdBlue in a diesel on a Lawrence Hill forecourt
You are at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. It might be the Esso, or the Tesco, or another station around Lawrence Hill.
The point: of every spot to notice, this is the best. Only that tank holds AdBlue; no component beyond it has drawn it in.
Do this: stay out of the driver's seat, even if the queue needs clearing. Ask the attendants to help you push the vehicle into a parking spot, keep your receipt or the bottle, and ring us from the forecourt. If it cannot be shifted, it can be emptied at the petrol pump: the equipment is explosion-proof and fine on a working forecourt.
At home around Lawrence Hill with AdBlue in your diesel tank
On the dash, a warning had shown for days. Bought a container, poured it in outside the house, binned the empty — and only then checked the cap again, too late. Homes just off Ringwood Avenue get caught out as much as everywhere else.
What it means: if you haven't driven since, this is almost as good as the forecourt. AdBlue doesn't mix with diesel; it sinks to the bottom of that tank and waits there. Overnight doesn't change that.
Your move: the keys in the house, and so no one drives your car off at breakfast. Then, phone. Our technicians drain the car on your drive, whether that's in Lawrence Hill or out in Bishpool. The pumps are quiet enough to use outside a house after dark.
On the road in Lawrence Hill with AdBlue in a diesel
Rough running, smoke, falling power or a lit dashboard started a short way after the top-up. It might have been driving to Newport, under 3 miles away, or just down Chiltern Close.
Put simply: the AdBlue has been pulled into the system. Mileage decides how deep it goes: filter and pipework first, then the high-pressure pump and each injector. More miles, more starts: deeper it goes.
Do this: stop anywhere sensible, then switch the motor off. Leave at the first junction — not the services beyond — if you are on the M4, under a mile from Lawrence Hill. It won't have cleared, and so there is no point restarting to find out. Ring us and say how far you went.
AdBlue in the wrong tank: hire, lease and company cars
It is a car you have had for a week. Unknown to you, the two inlets are next to each other here — unlike your own vehicle, which has no AdBlue or keeps it elsewhere. Any driver, anywhere in Newport, might make it.
Meaning? Whichever applies above counts too — run or not — plus one further stage. The owner often has to sign off the work, under plenty of rental and fleet contracts.
What to do: ring the hire firm or your fleet manager first, then us. That is quicker settled before our technicians turn up than after. Leave it switched off as the reply arrives, even if you are parked at Newport (South Wales) or near Bishpool Methodist Church.
Not sure it was AdBlue in your diesel tank, Lawrence Hill?
"I think so" is often as honest as it gets. A faint ammonia whiff hangs around your filler, the bottle seems too light, and which cap came off is a blur. Possibly it happened in a hurry at the school gates at the local primary school, or on a friend's drive in Ringland.
In short: a spill near the filler does your engine no harm. Once it's inside the diesel tank, though, that changes. You can't tell which by turning the ignition, and doing so will suck in any AdBlue that is in that tank.
What to do: treat it as if it went in. Do not crank it. Inspecting a tank that turns out clean beats draining one after it's been run — so phone and describe to us what you noticed.
The common ground in every Lawrence Hill AdBlue drain
Whichever scenario you are in, the job starts the same way. Filling station, driveway, Man of Gwent's car park or a road by Christchurch viewpoint — our van reaches the car, and three questions follow: which liquid, what quantity, and whether it ran. Replies shape the work; the quote comes on the call whilst no one has set off yet.
Emptying the tank comes first, then a careful flush — more important after urea than with petrol, since crystals and corrosion will not clear by themselves, however long you wait. Next is the fuel filter — flushed, or replaced where needed — followed by clean diesel, and a test of your car. Where the motor has not been started, allow about half an hour on site, in most cases.
Finally, our engineers start the engine. Our test that it runs smoothly on clean diesel comes before we head off. Permanent damage is very rare when it's noticed soon, and the entire job is done where your car is. Nothing is paid upfront, payment happens on the day, and you get what the insurer asks for: an engineer report and a VAT invoice. Worth knowing: many insurers offer misfuelling cover, so a check of your policy while we travel pays.
About Lawrence Hill and where it is
Lawrence Hill is a suburban area in Newport, situated near the coast of Wales at an elevation of 32 metres. Lawrence Hill lies approximately 2 miles from Newport city centre and is surrounded by nearby places such as Bishpool, Alway, and Christchurch. Lawrence Hill has a population of around 5392 people and predominantly features semi-detached housing. Lawrence Hill is also within commuting distance to major cities, with London being around 121 miles away.
AdBlue drains round Lawrence Hill and across Newport
Throughout NP postcodes, the teams serving Lawrence Hill — a residential suburb — reach nearby places too, Alway and Christchurch among them. Fastest of all: a NP19 9 postcode to show where you stand.
Whether your car is on a lay-by on the way to Ladyhill Wood or in a car park in the middle of Lawrence Hill, it doesn't need to shift. Our engineers drain the car where it stands. Assuming won't help near Memory Cafe Dementia Centre, close to a county line or somewhere awkward to pin down; phone and ask.
Your scenario, summed up
Still unrun? Keep the car that way and ring. Already run: stop, switch off then call. Either way, Petrol in Diesel takes it from there in Lawrence Hill and anywhere across Newport on 0333 366 0103.