AdBlue in the Diesel Tank in Liss: What Now?
Has the engine turned over since the AdBlue got in? This one question decides nearly everything else from here. Not started so far? Then leave it that way, whether the vehicle sits — Liss or East Liss. Switch nothing on, ring 0333 366 0103, and count on a proper flush plus a drain, carried out right where your car stands around Liss. If it has run, stop as soon as it is safe and switch off. The job is bigger, but the first stage is the same.
Find the scenario below that matches yours, wherever around Hampshire it happened.
AdBlue in a diesel on a Liss forecourt
The cap you opened was the wrong one — and you just notice it as you're stood at the petrol pump, bottle or the nozzle in hand. Perhaps you're at the Esso, maybe at the Texaco, possibly somewhere else in Liss.
In short: there is no better place to be to spot it. The AdBlue is inside your tank and nowhere else. Nothing has pulled it in.
Next: avoid the temptation to fire it up just to move away from the petrol pump. Three things: a shove into a space with the staff assisting, the bottle saved, and a ring to us from the forecourt. Stuck beside the petrol pump? Explosion-proof equipment makes a live forecourt safe, and so we can drain it where it is.
Liss, at home: AdBlue in your diesel tank
Days had passed with the warning light on. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look again at the cap. Drives near Station Road see it as much as anywhere.
Meaning? Provided your vehicle has not been driven since, it is second to the forecourt case. At the floor of the tank is exactly where AdBlue waits, since it won't blend with diesel — and a night passing changes no difference.
Keep the keys indoors overnight — otherwise someone might drive it off first thing — then call us. Your drive is where it is emptied, be it around Liss or Lower Green. The pumps are quiet enough to use outside a house at night.
Drove off with AdBlue in a diesel around Liss?
Lumpy running, smoke, falling power or a lit dashboard arrived a mile or two after the fill. It might have been heading for Chichester, under 25 miles away, or just along Rake Road.
The upshot: the system has drawn AdBlue in already. It has been through your filter and the fuel lines and, the further you went, into the high-pressure fuel pump and the fuel injectors. It travels further with every extra mile driven and each restart.
Pull in safely — that's the next job — then switch it off. Service stations further along can wait: from the Waterlooville Bypass, under 10 miles out of Liss, take the first junction. It will not have cleared, so there is no sense starting it again to find out. Let us hear the mileage covered as you call.
AdBlue in the wrong tank: hire, lease and company cars
You've only had the vehicle for days. Unbeknown to you, the AdBlue and diesel fillers are next to each other here — unlike your own vehicle, which has none or stores it elsewhere. Wherever you happen to be in Hampshire, any driver could slip up.
Meaning? Whatever applies above counts too — run or not — plus one extra step. The owner frequently needs to sign off any work, under plenty of hire and company contracts.
What to do: ring the hire firm or your fleet manager first, then us. That is faster settled before our engineers arrive than after. If you're stuck in the car park outside the nearest station, or by Liss War Memorial, while you wait for an answer, leave the car off.
Not sure it was AdBlue in your diesel tank, Liss?
Honestly, the only answer might be that you think it did. A faint ammonia-like whiff hangs near your filler, the bottle seems too light, and which cap came off is a blur. The gates of Liss Junior School in a rush, say, or someone's driveway out in West Liss.
In short: spillage round your filler leaves your motor unharmed. A diesel tank with AdBlue inside is a different matter. If there is AdBlue in the tank, turning on the car will suck it in, and it would not tell you which either.
What to do: treat it as if it went in. Do not start the car. Checking a tank that turns out free of AdBlue beats emptying one after it has been run — so phone then tell us what you noticed.
The common ground in every Liss AdBlue drain
Every case has the same start to the job. Our engineers come to the car, whether it is on a forecourt, a driveway, the car park outside The Whistle Stop or a side street close to Liss Triangle Community Centre, and ask three things: what went in, roughly how much, and if your engine has been run. On the phone, ahead of dispatch, you are told our price, and those answers shape the work too.
AdBlue crystallises and is corrosive to some metals in fuel systems, and so it won't rinse out on its own; that's why a full flush, after the drain, matters far more with AdBlue than with petrol. Next comes the fuel filter — cleaned, or swapped when necessary — followed by clean diesel, and a test of your car. If your engine hasn't run, most jobs take about half an hour once we're there.
The final step is starting the engine. Our engineers make sure it runs correctly on clean diesel before we leave. When it is noticed soon, the car very rarely has permanent damage, and the entire job takes place where it is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Worth knowing: many insurers include misfuelling cover, and so a quick look at your policy while you wait pays.
About Liss and where it is
Liss is a village in Hampshire, situated on the banks of the River Rother at an elevation of 66 metres. Liss has a mix of housing types, but semi-detached homes are predominant, and the village is surrounded by nearby places such as Lower Green, East Hill, and Princes Marsh. Liss is located near the city of Chichester, approximately 15 miles away, and is about 46 miles from London. Liss remains a small community with a population of around 2654 residents.
Liss and Hampshire: AdBlue drains across the area
East Hill and Princes Marsh get the identical teams as Liss, a village, plus further places over GU postcodes. A postcode starting GU33 7 is the quickest way to tell us where you are.
Centre of Liss or a layby towards Liss Centenary Garden: either way it sits, the car doesn't need to move at all for us. Our engineers drain the vehicle where it stands. Ring and check rather than guess if you are by Liss Village Hall, near a boundary, or somewhere tricky to pin down.
Your situation, in one line
Motor not started: ring, leaving it alone. Run by now: stop, switch down, ring 0333 366 0103. Petrol in Diesel handles the rest, in Liss or anywhere across Hampshire.