Livermead: AdBlue in the Diesel Tank? Find Your Situation
What to do about AdBlue in a diesel tank comes down to one thing more than any other: if your motor has been run since it went in. If it hasn't, keep it that way, whether the vehicle is in Livermead itself or out in Preston. Switch nothing on, phone 0333 366 0103, and expect a proper flush plus a drain, done right where the vehicle sits in Livermead. Stop the moment it is safe and switch off, if it has been run. Step one remains the same, even though the job grows.
Below: the cases our engineers meet, anywhere in Devon. Pick the one that fits.
At the petrol pump around Livermead: AdBlue in a diesel
The cap you unscrewed was the wrong one — and you only spot it while you are standing at the pump, bottle or nozzle in your hand. Anywhere around Livermead, then — Shell, Esso, or anywhere else nearby.
In short: no better spot to be to discover it. Just the tank holds AdBlue; not one component past it has taken it in.
Next: resist the temptation to fire it up only to free up the petrol pump. Ask the attendants to help you push the vehicle into a parking bay, keep your receipt or the bottle, then call us from the forecourt. The equipment is explosion-proof and fine on a live forecourt, so a car that can't be pushed away gets drained where it is at the petrol pump.
At home in Livermead with AdBlue in your diesel tank
Days had gone by with the dash light on. Bought a bottle, poured it in at home, recycled the empty — and only then checked the cap a second time, after the fact. Houses just off Wheatridge Lane get caught out as often as everywhere else.
What it means: if you haven't driven since, this is nearly as good as the forecourt. At the floor of your tank is exactly where AdBlue stays, because it won't blend with diesel — and a night passing changes nothing of the difference.
Next: stop any early-morning move by keeping your keys in the house, then ring us. Your drive is where it gets emptied, be it in Livermead or Hollicombe. Night-time clears beside a house are no problem: the pumps are low-noise.
On the road in Livermead with AdBlue in a diesel
A mile or two after filling up, your engine began playing up: rough running, smoke, lost power, warnings on the dash. Anywhere on Old Mill Road or else on the road towards Exeter — under 25 miles away.
Meaning? Your fuel pump has sucked the AdBlue up. The high-pressure pump and every injector see it as well on a longer run, after the fuel filter and lines have it. It goes deeper with each mile covered and each restart.
Pull in somewhere safe — that's the first step — then turn everything off. Livermead sits under 25 miles from the M5; there, pull off at the first junction rather than pressing on for the services. Starting it again to check achieves nothing — AdBlue never clears on its own. Tell us hear the distance driven as you call.
AdBlue in the wrong tank: hire, lease and company motors
Seven days ago, it was new to you. On your own vehicle, AdBlue is missing or elsewhere. On this one, the cap is just next to the diesel inlet — a surprise to you. Any driver, wherever in Devon, might make the same.
What it means: the same as the scenarios above, depending on whether it's run, with one more stage. Plenty of hire and fleet contracts require the owner's approval before work.
What to do: call the hire firm or your fleet manager first, then us. That is faster settled before our engineers get there than after. Leave the car off as the answer comes, whether you are waiting at Torquay or near National Home Guard Memorial.
AdBlue in the diesel tank? Not sure, around Livermead
Truthfully, the best answer might be that you think it did. What cap was taken off, you cannot say; but the bottle weighs lighter than it ought to, and a whiff of ammonia lingers by your filler. Maybe on a friend's driveway in Torbay, or in a rush by Preston Primary School on the school run.
What it means: a little spilled around your filler does no damage to your motor. AdBlue inside the diesel tank does. Any AdBlue in that tank will be pulled in by turning on your car, and the start wouldn't settle which it is in any case.
Assume it got in, and never turn the engine. Call us and describe what you saw; we would rather check a tank that turns out free of AdBlue than drain one that has already been run.
Livermead: what each AdBlue drain has in common
The work opens the same way, whatever your case. Anywhere the car is — Chelston Manor's car park, a street beside St. Matthew's Church, a drive, a filling station — the van arrives and asks for the liquid, the quantity, plus whether your engine has been run. Replies set the work; the quote follows on the call while nobody has left yet.
A thorough flush comes after this drain. With petrol it's standard; with AdBlue it is essential, because crystals build up and certain metals are attacked, and neither washes away unaided. Then comes the fuel filter — cleaned, or replaced when necessary — then fresh diesel, and a test of your car. Where your motor has not been started, allow roughly half an hour on site, for most jobs.
Finally, our technicians start the engine. With clean diesel in, it runs while our technicians check it's running properly, and then we leave. The entire job is done where your car is, and if it's spotted quickly, lasting damage is very unusual. Payment comes on the day, never upfront. For your insurer, you get a VAT invoice plus a report from the engineer. Check your insurance while we're en route: misfuelling cover comes included in many policies.
About Livermead itself
Livermead is a coastal suburban area in Devon, situated near the towns of Hollicombe and Chelston, with Cockington to the east. Livermead sits at a relatively low elevation of 22 metres, looking out towards the sea. Livermead has a population of around 2062 people, predominantly living in detached houses. Livermead is located approximately 18.5 miles from Exeter and 165.6 miles from London.
Livermead and Devon: AdBlue drains across the area
Chelston and Cockington have the same teams as Livermead, a residential suburb, along with other places over TQ postcodes. Giving us your TQ2 6 postcode finds you quickest of all.
Stopped heading to Thornhill Brake, or right in the heart of Livermead, your car stays where it is — there is no need to move it anywhere. Where it stands, that is where it is cleared. If you are somewhere hard to describe, near St. Paul's Church or close to a border, ring and ask rather than guessing.
In one line: your scenario
Where it hasn't run, phone then keep it off. Already run: stop, switch off then call. Either way, Petrol in Diesel takes it from there around Livermead and anywhere around Devon on 0333 366 0103.