AdBlue in the Diesel Tank in Lodway: What Now?
What to do about AdBlue in a diesel tank comes down to one thing more than any other: if the engine has been run since it got in. Out in Shirehampton or here around Lodway, an unrun motor must stay that way. Leave the motor and the ignition off then ring 0333 366 0103; it is usually a drain and a thorough flush, done where the car is in Lodway. If it's run, stop as soon as it is safe then switch off. A larger job, then, yet the identical first step.
Compare your case to one of the ones below, wherever in Somerset you are.
Lodway forecourt: AdBlue in a diesel at the pump
The cap you unscrewed was the wrong one — and you only spot it while you're stood at the petrol pump, bottle or nozzle in your hand. It might be the Lodway Service Station, or the Shell, or another station in Lodway.
In short: no better spot exists to spot it. Only that tank has AdBlue; not one part past it has taken it in.
Clearing the petrol pump is no reason to run it — so do not get back in. Ask the staff to help you push the vehicle into a parking bay, keep the till receipt or the bottle, and phone us from the forecourt. The equipment is explosion-proof and fine on a busy forecourt, so a car that cannot be pushed away gets drained where it is at the pump.
AdBlue in your diesel tank on a Lodway drive?
For days the dashboard had been warning you. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look again at the cap. Driveways near Priory Road get it as much as any other street.
The upshot: zero miles since makes this nearly equal to spotting it at the pump. Diesel and AdBlue keep apart: the AdBlue drops to the base of the tank and stays put, however long the night.
Next: prevent an early-morning move by putting your keys in the house, then ring us. In Easton-in-Gordano or here in Lodway, the draining is done at your drive. The pumping kit runs quiet enough that it won't wake the neighbours at night.
AdBlue in a diesel and already driving in Lodway?
Rough running, smoke, lost power or a lit dashboard started a short way beyond the fill. Perhaps it was on Lodway, perhaps on the way out towards Bristol, under 5 miles away.
The upshot: the system has drawn AdBlue in already. The injection pump and every injector get it as well on a longer run, after the filter and lines have had it. It travels further with every mile covered and each restart.
Next: find a safe place, pull in, and switch the engine off. Services farther on can wait: on the M5, under a mile out of Lodway, use the first junction. Do not restart the vehicle to see if it has cleared; it will not have. Tell us hear the mileage driven as you ring.
AdBlue in the wrong tank: hire, lease and company motors
You've just had the vehicle a week. Unknown to you, the two inlets are next to each other here — not like your own vehicle, which has none or stores it in another spot. It can happen to anyone, anywhere around Somerset.
What it means: the same as the situations above, depending on whether it's run, with one more stage. Plenty of hire and company contracts need the owner's approval for repairs.
Sorting it before we arrives is faster, and so ring the hire company or your fleet manager, and then us. Leave it off while the answer arrives, even if you're parked outside Portway Park & Ride or close to Saint George's Church Hall.
Lodway: unsure if it was AdBlue in the diesel tank?
Now and then, "I think so" is the most you can honestly say. A slight ammonia-like smell lingers near the filler, the bottle feels too light, and which cap came off is hard to recall. The gates of Crockerne Church of England Primary School in a rush, say, or a friend's drive over in Portbury.
The point: the engine isn't hurt by a little AdBlue splashed on the filler. AdBlue inside your diesel tank does. If there is AdBlue in your tank, starting the vehicle would draw it in, and it wouldn't tell you which either.
What to do: treat it as if it was put in. Do not crank it. Call us and explain what you saw; we would rather check a tank that turns out clean than drain one that has already been run.
Lodway: what each AdBlue drain has in common
Every case has the same opening to the work. Three questions are asked when we reach your car — at a forecourt, a driveway, a road by 1st Crockerne Scout Group or the car park outside The Kings Arms: the fluid, the quantity, and if it has been started. Over the phone, before dispatch, you hear our quote, and those answers shape the job too.
A thorough flush follows the drain. With petrol it is routine; with AdBlue it is essential, since crystals form and certain metals are attacked, and none of that rinses out unaided. Then is the filter — flushed, or replaced where necessary — followed by clean diesel, and a test of your vehicle. Where the motor has not run, expect roughly half an hour on site, for most cases.
Our engineers fire it up at the end. Our engineers make sure it runs correctly on new diesel before we go. Our engineers do the entire job where your car is, and long-term damage is very unusual when it has been caught early. Payment comes that day, never upfront. For your insurer, you get a VAT invoice and a written report from the engineer. Many insurance policies include misfuelling cover, and so it is worth checking yours whilst we are on the way.
About Lodway and where it is
Lodway is a suburban area in Somerset, situated near the coast and approximately 4.4 miles from Bristol. Lodway has a population of around 3226 people and is characterised by semi-detached housing. Lodway sits at an elevation of 21 metres, close to nearby places such as Easton-in-Gordano and Pill. Lodway is also within commuting distance of major cities, with London being around 110.5 miles away.
Lodway and Somerset: AdBlue drains across the area
Lodway is a residential suburb, and the same vans that cover it work the places around it too, Pill and Ham Green among them, across the BS postcode area. A postcode starting BS20 0 is the quickest way to tell us where you are.
Parked heading to Priors Field, or bang in the centre of Lodway, your vehicle remains where it is — there's no need to move it anywhere. The drain is done on the spot. If you're somewhere hard to describe, close to St George or close to a boundary, ring and ask rather than assuming.
Your scenario, summed up
If it has not started, phone and leave it that way. Whichever case applies, Petrol in Diesel handles the rest on 0333 366 0103, throughout Somerset and within Lodway — after you stop, turn off and phone, if it's run.