What Now? AdBlue in the Diesel Tank in Long Row
One fact counts most when AdBlue is in a diesel tank, and that is whether your engine has run since. Not started so far? Then leave the car like that, wherever the car sits — Long Row or Gissing. Leave your engine and the ignition off then call 0333 366 0103; it is usually a drain and a thorough flush, done where the car is in Long Row. Where the motor has run, pull in safely straight away, then turn the vehicle off. The job is bigger, yet the first stage is the same.
Anywhere in Norfolk it took place, one of the situations below matches yours.
At the pump around Long Row: AdBlue in a diesel
Picture it: standing by the pump, gripping the bottle, you realise the filler you opened was not the right one. Be it Anglo, Gulf Oil or somewhere else in Long Row, the case is the same.
The upshot: of every spot to find out, this is the best. No pump has drawn it in, so the AdBlue stays just in that tank.
Freeing the pump is no reason to run it — and so don't get back in. Ring us from the forecourt once your car sits in a bay — the staff will lend a hand to roll it — then save the receipt. The equipment is explosion-proof and safe on a live forecourt, and so a vehicle that cannot be pushed away is drained where it is at the pump.
Long Row, at home: AdBlue in the diesel tank
For days the dash had been warning you. Bought a container, poured it in at home, recycled the empty — and only then looked at the cap again, too late. Drives close to Heywood Road get it as much as anywhere.
The upshot: zero driving since leaves it nearly equal to spotting it at the petrol pump. As it is reluctant to blend, AdBlue drops low in that tank and stays. One night parked alters nothing.
Next: keys in the house, and so nobody drives your car off at breakfast. After that, ring. Pristow Green or Long Row: wherever your drive sits, that's where it gets drained. Even at night, the pumps stay quiet enough for a driveway.
Long Row: set off with AdBlue in a diesel?
Rough running, smoke, falling power or a glowing dashboard arrived a mile or two after the fill. Long Row, perhaps, or the route towards Norwich — a trip of under 15 miles.
What it means: your fuel system has drawn the AdBlue in. The high-pressure pump and every injector get it as well on a bigger trip, after the filter and pipework have had it. Each mile and each restart takes it further.
Stop safely — that's the next job — then switch it off. Services further along are too far: on the M11, under 50 miles out of Long Row, use the next junction. Starting it again to test achieves nothing — AdBlue never clears on its own. Phone us and say how far you drove.
AdBlue in the wrong tank: hire, lease and company motors
You've had the car hardly a week. Your own motor either does without AdBlue or puts it elsewhere, and so nothing warned you the AdBlue cap was right beside the diesel. Throughout Norfolk, no one is immune.
What it means: the same as the scenarios above, depending on whether it's run, with one more step. Any work on your car often needs the owner's approval under hire or fleet agreements.
Your move: hire firm or your fleet manager first, us next, since sorting it beforehand cuts time. Stuck by Tibenham Community Hall or at Diss till someone answers, your vehicle stays turned off throughout.
Not sure it was AdBlue in your diesel tank, Long Row?
At times the honest answer is "I think so". The bottle is lighter than it should be, there is a faint smell of ammonia around your filler, and you can't remember which cap you took off. A rushed top-up by the gates of All Saints Church of England Voluntary Aided Primary School, Winfarthing, or a call to a friend in Hales Street: either fit.
Put simply: a spill near the filler does your motor no harm. Once it's inside the diesel tank, though, it does. Any AdBlue in that tank would be sucked in by firing up the car, and the start would not settle which it is in any case.
Take it that it was put in, and don't start the engine. Call us and describe what you saw; we would rather check a tank that turns out free of AdBlue than drain one that has already been run.
What every AdBlue drain in Long Row has in common
Every case gets the same start to the work. Three questions are asked once our engineers arrive — at a forecourt, a driveway, a road by All Saints or the car park outside the pub in the village: the fluid, the quantity, and if it has been started. Over the phone, before dispatch, you hear our price, and those replies decide the job too.
AdBlue forms crystals and is corrosive to certain metals in fuel systems, and so it does not rinse out on its own; that's why a full flush, after this drain, matters far more here than with petrol. Finally come the filter, cleaned or replaced if necessary; fresh diesel; and a check of the vehicle. If the motor has not run, the majority of jobs take about half an hour once we are there.
Last, our technicians fire it up. Our engineers check it runs correctly on new diesel before we go. Our technicians do the entire job where the car is, and lasting damage is very unusual when it has been noticed soon. Payment comes on the day, never upfront. For the insurer, you get a VAT invoice and a written report from the engineer. Plenty of insurance policies include misfuelling cover, so it's worth checking yours while we're on the way.
About Long Row itself
Long Row is a small hamlet in Norfolk, situated inland at an elevation of 59 metres, and is located near the villages of Pristow Green, Goose Green, and Tibenham. Long Row comprises predominantly detached housing and has a population of around 513 residents. Long Row is positioned approximately 14 miles from Norwich and 84 miles from London, making it a rural community with some access to urban amenities.
AdBlue drains in Long Row, and across Norfolk too
Throughout NR postcodes, the teams covering Long Row — a rural hamlet — work surrounding places too, Goose Green and Tibenham among them. Giving us your NR16 1 postcode pins you fastest of all.
No moving is required, be it parked in the centre of Long Row or in a layby en route to Millennium Wood, and so leave it put. Draining happens on the spot. Tricky to pin down? Close to Winfarthing Village Hall or a county line? Checking beats guessing, and so ring.
The one-line version
Unstarted? Leave the car off then ring. Run by now: pull over, switch down, phone 0333 366 0103. Petrol in Diesel handles the remainder, within Long Row or wherever in Norfolk.