Lowgates: AdBlue in the Diesel Tank? Find Your Situation
One fact counts above all when AdBlue is in a diesel tank, and that is if your engine has been started since. Over in Poolsbrook or here in Lowgates, an unrun motor must remain that way. Normally this means emptying and thoroughly cleaning it on the spot around Lowgates — and so keep your key and engine off then ring 0333 366 0103. Where the engine has run, stop somewhere safe straight away, then turn the car off. Stage one stays the same, even if the work is bigger.
Match your case to one of the ones below, wherever across Derbyshire you happen to be.
AdBlue in a diesel on a Lowgates forecourt
Only now, bottle yet in hand, you realise that the cap you opened was the wrong one, right at the petrol pump. Somewhere around Lowgates, then — Morrisons, Shell, or somewhere else nearby.
In short: there is no better place to be to discover it. No pump has pulled it in, so the AdBlue sits only inside the tank.
Next: resist the temptation to fire it up just to move away from the petrol pump. A few things: a push into a bay with the attendants helping, the bottle saved, and a call to us from the forecourt. Can't move the vehicle beside the pump? Explosion-proof equipment makes a busy forecourt sensible, so we can drain the car where it is.
AdBlue in your diesel tank at home in Lowgates
The warning light had been on for days. Only at the recycling bin, the empty bottle in your hand, did you look back at the cap you had used at the drive. Drives close to Victoria Avenue see it as much as anywhere.
What it means: if you have not driven since, this is almost as good as the forecourt. AdBlue doesn't mix with diesel; it sinks to the bottom of the tank and waits there. Overnight doesn't change that.
Keep your keys in the house overnight — or a person may take it off at breakfast — and phone us. Your driveway is where it gets drained, whether in Lowgates or Netherthorpe. The equipment works quiet enough that it won't wake the neighbours at night.
On the road around Lowgates with AdBlue in a diesel
You filled up, set off, and a mile or two later your engine began to run unevenly, smoke, lose power or light up the dashboard. Possibly it was on Bellhouse Lane, maybe on the way out towards Sheffield, under 10 miles away.
What it means: the system has drawn the AdBlue in. Distance decides how far it goes: filter and pipework to begin with, then the injection pump and every injector. Every restart, like each mile, pushes it deeper.
What to do: pull over where it's safe to do so and switch off. Leave at the first junction — not the services beyond — if you are on the M1, under 3 miles from Lowgates. Do not restart it to see if it has cleared; it will not have. Call, and say what distance your car went.
A hire or company car with AdBlue in the wrong tank?
It's a vehicle you have had for a week. The AdBlue filler sits right next to the diesel one, which you did not know, because your own vehicle either has no AdBlue or keeps it somewhere else. Throughout Derbyshire, no one is immune.
What it means: the same as the scenarios above, depending on whether it has run, with one more stage. Work on your vehicle frequently needs the owner's go-ahead under rental or fleet agreements.
Sorting it before the van arrives is quicker, and so ring the rental company or your fleet manager, then us. Waiting for an answer at the car park outside Chesterfield, or beside The Salvation Army - Staveley? Leave your engine off throughout.
Unsure about AdBlue in your diesel tank around Lowgates?
"I think so" is sometimes as honest as it gets. A slight ammonia whiff hangs around your filler, the bottle feels too light, and which cap came off is a blur. The gates of Norbriggs Primary School in a rush, perhaps, or a friend's drive out in Mastin Moor.
What it means: a little spilled around your filler does no damage to your engine. In your diesel tank, by contrast, AdBlue damages it. If there is AdBlue in your tank, turning on the vehicle would pull it in, and it would not tell you which either.
Your move: behave as if it got in, and never start your motor. Phone and give the details: we would sooner confirm a clean tank than empty one after your engine has run.
The common ground in every Lowgates AdBlue drain
Whatever the situation, one start is used. Anywhere your vehicle stands — The Speedwell Inn's car park, a road by St John the Baptist, a driveway, a forecourt — the van arrives and we ask about the fluid, the amount, and if your engine has been run. On the phone, before anything else, you hear the price, and those answers shape the job too.
Draining the tank comes next, then a careful flush — more important with urea than with petrol, because crystals and corrosion won't clear on their own, no matter how long it sits. Last are your filter, cleaned or replaced if necessary; fresh diesel; and a check of your car. Most unrun cars are a half-hour visit after the moment our engineers turn up.
The final step is firing it up. We confirm it runs correctly on fresh diesel before we leave. The entire job is done where the vehicle is, and when it's caught quickly, lasting damage is very unusual. For your insurer: an engineer's report and the VAT invoice. For you: payment that day, nothing upfront. Plenty of insurance policies include misfuelling, and so look at yours while the van travels.
About Lowgates and where it is
Lowgates is a suburban area in Derbyshire, situated near the lakeside at an elevation of 59 metres. Lowgates lies approximately 9 miles from Sheffield and is surrounded by nearby places such as Netherthorpe, Staveley, and Woodthorpe. Lowgates has a population of around 2489 residents and predominantly features semi-detached housing. Lowgates is located in the East Midlands region, about 132 miles north of London.
AdBlue drains about Lowgates and across Derbyshire
Staveley and Woodthorpe get the identical teams as Lowgates, a residential suburb, plus other places over S postcodes. Quickest of all: a S43 3 postcode to show your location.
No towing is needed, be it parked centrally in Lowgates or in a layby en route to Staveley Welfare Cricket Club, and so keep it put. Our technicians drain the vehicle where it stands. Assuming doesn't help beside The Staveley Centre, on a border or anywhere hard to pin down; ring and ask.
The one-line version
Unstarted? Leave it that way then ring. Run already? Pull over, turn off, phone. Petrol in Diesel takes over the remainder whatever it is, in Lowgates and Derbyshire, on 0333 366 0103.