Mark: AdBlue in the Diesel Tank? Find Your Situation
Has the engine turned over since the AdBlue was put in? This one point settles nearly everything about what comes next. If it has not, keep it that way, whether the vehicle is around Mark itself or out in Northwick. Keep nothing on, phone 0333 366 0103, and expect a proper flush plus a drain, done right where the vehicle stands in Mark. When your engine has run, stop somewhere safe first, then switch the car off. The job is bigger, but the first stage is the same.
Anywhere in Somerset it happened, one of the situations below fits yours.
Mark forecourt: AdBlue in a diesel at the pump
Picture it: standing by the petrol pump, holding the nozzle, you spot the cap you opened wasn't the right one. Possibly you are at the the nearest petrol station, maybe at the Shell, possibly somewhere else around Mark.
In short: no better spot exists to discover it. Still inside your tank, with no fuel drawn through: that's where the AdBlue is.
What to do: don't get back in and fire it up to clear the petrol pump. Ring us from the forecourt after your car sits in a bay — the attendants will help roll it — and keep the bottle. Can't move it beside the pump? Explosion-proof kit keeps a live forecourt sensible, and so it can be drained in place.
AdBlue in the diesel tank on a Mark drive?
Several days had gone by with the warning light on. A bottle bought at the shop, emptied in on the drive — and it's just at the recycling that the cap got a second look. Driveways close to Northwick Road see it as much as any other street.
Meaning? Provided your car hasn't moved since, it's second to the pump case. Diesel and AdBlue keep separate: the AdBlue settles to the floor of that tank and stays there, however long it waits.
Keep the keys indoors overnight — or a person may drive it away first thing — then phone us. Yarrow or Mark: whichever your driveway is, that's where it gets drained. Night-time drains outside a house are no problem: the pumps are low-noise.
AdBlue in a diesel and already driving around Mark?
A mile or two after topping up, the motor started playing up: roughness, smoke, lost power, lights on your dash. Somewhere along Church Street or else heading towards Wells — under 15 miles away.
Meaning? The pump has taken the AdBlue up. Mileage decides how far it goes: filter and lines first, then the high-pressure pump and each injector. It goes deeper with each extra mile driven and every restart.
Next: pick a sensible place, stop, then turn the motor off. Leave at the first junction — not the services beyond — if you are on the M5, under 3 miles from Mark. It won't have cleared, and so there's no point restarting to check. Roughly what distance did it go? Tell us when you phone.
AdBlue in the wrong tank: hire, lease and company cars
A week ago, the car was new to you. Your own car either has no AdBlue or keeps it elsewhere, so nothing warned you the AdBlue cap sits just beside your diesel. It can happen to anyone, anywhere in Somerset.
Put simply: one extra step on top of the situations above, and those turn on whether it has run. Any work on the car frequently requires the owner's approval under hire or fleet terms.
Sorting it before the van turn up is quicker, so ring the rental company or your fleet manager, then us. Stuck near Mark Village Hall or at Highbridge & Burnham till someone replies, your vehicle remains switched off throughout.
Mark: unsure whether it was AdBlue in your diesel tank?
Honestly, the best answer might be that you think so. What cap came off, you cannot say; but the bottle feels less than it ought to, and ammonia lingers by the filler. It might have been at a friend's drive in Westham, or in a rush outside Mark First and Pre-School CE Academy at the school run.
What it means: a little spilled about your filler does no harm to your engine. AdBlue inside your diesel tank does. Any AdBlue in the tank would be sucked in by turning on the vehicle, and the start would not settle which it is in any case.
What to do: treat it as if it was put in. Don't fire it up. Describe what you saw on the phone. A clean tank looked at counts as a better result than an already-run one emptied.
The common ground in every Mark AdBlue drain
Each situation has the same start to the job. Forecourt, drive, White Horse Inn's car park or a street beside Church of St Mark — our van comes to the car, and three answers follow: which fluid, which amount, and whether it has run. Over the phone, before dispatch, you are told our price, and those replies decide the work too.
Emptying that tank comes first, followed by a full flush — more vital with urea than with petrol, since crystals and corrosion won't go by themselves, however long it sits. Last come the filter, cleaned or renewed if necessary; clean diesel; and a check of the car. Where the motor has not been started, allow roughly half an hour once we arrive, for most jobs.
The last step is starting it. Our check that it runs correctly on new diesel comes before our engineers head off. When it's caught early, the vehicle very seldom has long-term damage, and the entire job happens where it is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Plenty of insurance policies cover misfuelling, and so look at yours while the van travels.
About Mark, briefly
Mark is a small village in Somerset, situated inland near the Somerset Levels. Mark sits at a low elevation of around 9 metres, close to the villages of Yarrow and Mark Causeway. Mark is characterized by its predominantly detached housing stock, reflecting its rural nature and relatively small population of around 665 residents.
AdBlue drains across Somerset, Mark included
Mark Causeway and Vole have the identical vans as Mark, a rural village, plus other towns over TA postcodes. The whereabouts comes clearest from a postcode beginning TA9 4.
Central Mark or a layby towards Mark Playing Fields: wherever it is, your car doesn't need to shift at all for us. Wherever it sits, that is where it is emptied. Tricky to pin down? By Watchfield Hall or a border? Asking is better than guessing, so ring.
Your scenario, in one line
Not run yet: keep it off and ring. Already run: stop, switch off and call. Either way, Petrol in Diesel takes it from there around Mark and anywhere in Somerset on 0333 366 0103.