Milkwall: AdBlue in the Diesel Tank? Find Your Situation
Everything hinges on a single detail: if your motor has been run since the AdBlue went in — more than anything else. If it hasn't, keep it that way, whether your car is around Milkwall itself or out in Ellwood. Call 0333 366 0103 with your key and engine still off. In Milkwall, such a case is typically drained and cleaned on the spot. Already run? Pull over once you safely can, then turn it off. It is a bigger job, though stage one doesn't change.
Anywhere across Gloucestershire it took place, one of the situations below matches yours.
Milkwall forecourt: AdBlue in a diesel at the pump
You're at the petrol pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. It could be the Texaco, or perhaps the Central Garage, or a different station in Milkwall.
What it means: this is the best place to find out. Nothing has pulled it in, and so the AdBlue sits only in your tank.
Clearing the petrol pump is no reason to start it — and so don't get back in. Get the attendants to lend a hand rolling it to a bay, hold on to the receipt, then phone us right there. If it cannot be moved, it can be cleared at the pump: the equipment is explosion-proof and safe on a busy forecourt.
AdBlue in your diesel tank at home in Milkwall
For days the dash had been warning you. Only at the recycling bin, the empty bottle in your hand, did you glance back at the cap you'd opened on the drive. Houses just off Tufthorn Road are caught out as often as everywhere else.
Meaning? Provided the vehicle has not moved since, it's second to the pump case. Diesel and AdBlue stay apart: the AdBlue settles to the floor of the tank and remains put, however long the night.
Your move: keys indoors, and so no one drives the car off first thing. Then, ring. Your drive is where it is emptied, whether around Milkwall or Palmers Flat. The pumps are quiet enough to use outside a house at night.
On the road around Milkwall with AdBlue in a diesel
Rough running, smoke, falling power or a lit dashboard started a short way after the top-up. Perhaps it was on Lambsquay Road, perhaps on the way out towards Gloucester, under 25 miles away.
The upshot: the system has drawn AdBlue through already. The injection pump and every injector get it too on a bigger trip, once your filter and lines have it. Each restart, like every mile, pushes it deeper.
What to do: pull over where it is safe and switch off. Service stations further along can wait: from the M50, under 15 miles out of Milkwall, use the first junction. It won't have cleared, and so there is no point starting it again to check. Tell us know the mileage covered when you ring.
AdBlue in the wrong tank of a hire, lease or company car
It is a car you have had for a week. On your own vehicle, AdBlue is missing or elsewhere. On this one, the inlet is just by your diesel cap — a surprise to you. It can happen to anyone, anywhere around Gloucestershire.
Put simply: an extra step on top of the cases above, and those turn on if it's run. Many hire and company agreements want the owner to approve work on the car.
Next: phone the rental company or your fleet manager first, then us — sorting it before we arrive is faster. Stranded by Puzzlewood or at Lydney until the firm replies, your car remains turned off throughout.
Milkwall: unsure if it was AdBlue in the diesel tank?
Sometimes the fair answer is "I think so". The bottle is lighter than it should be, there's a faint smell of ammonia round the filler, and you cannot remember which cap you took off. Maybe it happened in a hurry at the school gates at Ellwood Primary School, or on a friend's drive in Marsh Lane.
In short: spillage near the filler does your motor unharmed. AdBlue inside the diesel tank does. Starting the car won't tell you which, and if there is AdBlue in that tank it will suck it in.
Do this: behave as though it got in, and never start the motor. Phone and give what you saw: we would sooner confirm a clean tank than drain one once the engine has run.
Milkwall: what each AdBlue drain has in common
Each case has the same start to the work. Three questions come when our technicians arrive — on a forecourt, a drive, a street beside Model Railway or the car park outside Miners' Arms: the liquid, the quantity, and if it has been started. Your price is given on the call, before a van leaves, and the replies shape the job.
A thorough flush comes after the drain. With petrol it is routine; with AdBlue it's essential, since crystals build up and certain metals are attacked, and neither rinses away unaided. Fresh diesel is put in after the filter has been flushed or replaced, and the car is finally checked. Most unstarted cars are a half-hour job from the moment our technicians turn up.
The last step is firing it up. Our check that it runs correctly on clean diesel comes before our engineers leave. If it's caught soon, the car very seldom has long-term damage, and the whole job takes place where it is. Paying comes on the day, never upfront. For the insurer, you get a VAT invoice and a report from the engineer. Check your insurance before we're en route: cover for misfuelling is built into plenty of policies.
About Milkwall and where it is
Milkwall is a small village in Gloucestershire, situated inland at an elevation of 206 metres. Milkwall lies near the villages of Palmers Flat and High Nash, and is approximately 16.5 miles from Gloucester. Milkwall has a population of around 948 people, predominantly living in detached houses. Milkwall is also close to Coalway, a nearby settlement in the same region.
AdBlue drains across Gloucestershire, Milkwall included
Milkwall is a rural village, and the same vans that cover it work the places around it too, High Nash and Coalway among them, across the GL postcode area. A postcode starting GL16 8 is the quickest way to tell us where you are.
Centre of Milkwall or a layby near Puzzlewood: wherever it sits, your vehicle doesn't need to move at all for the drain. Our van drains it where it stands. Guessing doesn't help near Perrygrove Railway, on a border or somewhere hard to pin down; phone and ask.
Your scenario, in one line
Engine not started: ring, and leave it alone. Already run: stop, switch off and call. Either way, Petrol in Diesel takes it from there in Milkwall and anywhere across Gloucestershire on 0333 366 0103.