What Now? AdBlue in the Diesel Tank in Mill Street
Everything turns on one detail: whether the engine has been run since the AdBlue was added — far more than anything else. Out in West Malling or here in Mill Street, an unrun engine must remain that way. Switch nothing on, ring 0333 366 0103, then count on a thorough flush plus a drain, done right where your vehicle sits in Mill Street. Already run? Stop when safe, then switch it off. A bigger job, yes, but the identical first move.
Compare what happened to one of the list below, wherever in Kent you happen to be.
AdBlue in a diesel on a Mill Street forecourt
Picture it: standing by the petrol pump, gripping the bottle, you spot the filler you opened was not the correct one. Somewhere in Mill Street, then — Esso, BP, or anywhere else close by.
The point: of all places to find out, the forecourt is the best. The AdBlue is in that tank and nowhere else. Nothing has pulled it in.
Your move: stay out of the car, however much the pump needs clearing. Three jobs: a push into a space with the staff assisting, the receipt kept, and a call to us from the forecourt. Our equipment is explosion-proof and safe on a live forecourt, and so a car that can't be pushed clear is cleared right at the pump.
AdBlue in your diesel tank at home around Mill Street
For days the dash had been nagging you. A bottle from the garage, emptied in on the driveway — and it was only at the bin that the cap caught a second look. It takes place on drives just off Stickens Lane as frequently as anywhere.
Meaning? Provided the car has not been driven since, it is second to the forecourt case. At the bottom of that tank is where AdBlue stays, since it will not blend with diesel — and a night passing changes no difference.
Your move: keys in the house, and so no one drives the vehicle anywhere at breakfast. After that, phone. Our engineers drain it on your drive, whether that is around Mill Street or out in Well Street. Even at night, the pumps stay quiet enough for a residential street.
AdBlue in a diesel and already driving in Mill Street?
You filled up, set off, and a mile or two later the engine began to run unevenly, smoke, lose power or light up the dashboard. Maybe heading to Southend-on-Sea, under 25 miles away, or just down Elizabeth Smith's Court.
Put simply: the AdBlue has been sucked through the fuel system. It has been through your filter and the lines and, the further you went, into the high-pressure pump and the fuel injectors. Each mile and each restart takes it further.
Pull in somewhere safe — that's the next job — then turn it off. Exit at the first junction — not the services beyond — if you are on the M20, under 3 miles from Mill Street. It will not have cleared, so there is no point restarting to check. Phone us and say how far you went.
AdBlue in the wrong tank: hire, lease and company vehicles
It's a car you have had for a week. Your own vehicle either has no AdBlue or keeps it somewhere different, and so nothing warned you the AdBlue cap was right beside the diesel. Throughout Kent, nobody is safe from it.
The upshot: exactly as above, split by if it ran, only with one added step. Plenty of hire and company contracts want the owner to approve work on the vehicle.
Settling it before the van turn up is faster, so phone the rental company or your fleet manager, then us. Waiting for a reply in the car park outside East Malling, or near East Malling Village Hall? Leave the car off throughout.
Not sure it was AdBlue in your diesel tank, Mill Street?
Honestly, the only answer might be that you think it did. Too light, the bottle; a trace of ammonia near your filler; a hazy recollection of the cap. Look familiar? Maybe on a friend's driveway in East Malling Heath, or rushing outside Lift St James the Great at the school run.
Put simply: a spill near your filler leaves your engine no harm. If it is inside the diesel tank, though, it does. If there is AdBlue in the tank, turning on the car will draw it in, and it wouldn't tell you which either.
Next: assume it got in, then leave the motor off. Describe what you saw on the phone. A clean tank looked at counts as a better result than an already-run one emptied.
What each AdBlue drain in Mill Street has in common
Whichever situation you are in, this job starts the same way. Wherever the car stands — The Rising Sun's car park, a street by St James the Great, a driveway, a forecourt — the van arrives and asks about the liquid, the quantity, and if your motor has been run. Replies set the work; the price comes on the call whilst no one has set off yet.
AdBlue crystallises and is corrosive to certain metals used in fuel systems, so it won't rinse out unaided; that is why a full flush, after this drain, matters much more with AdBlue than with petrol. Finally are the filter, cleaned or replaced if necessary; fresh diesel; and a test of the vehicle. The majority of unstarted cars are a half-hour job from the moment our technicians arrive.
Finally, our technicians fire it up. Our check that it runs smoothly on fresh diesel comes before our engineers leave. We do the entire job where your car is, and permanent damage is very uncommon when it has been spotted quickly. Nothing is taken upfront, settlement happens on the day, and you get what your insurer wants: an engineer report and a VAT invoice. Dig out your insurance before we arrive: cover for misfuelling comes built into plenty of policies.
About Mill Street itself
Mill Street is a suburban area in Kent, situated on the riverside with an elevation of 31 metres. Mill Street forms part of a larger residential area, with nearby places including Well Street, East Malling, and Larkfield. Mill Street has a population of approximately 3161 people, predominantly living in terraced housing. Mill Street is located near the city of Southend-on-Sea, about 21 miles away, and is also within commuting distance to London, which is around 28 miles away.
AdBlue drains in Mill Street, and across Kent too
East Malling and Larkfield get the same teams as Mill Street, a residential suburb, along with other towns over ME postcodes. A postcode starting ME19 6 is the quickest way to tell us where you are.
Parked heading to Manor Park Country Park, or right in the heart of Mill Street, your vehicle remains put — there's no need to shift it at all. The drain is done on the spot. If you are somewhere hard to explain, near St Thomas More or close to a border, ring and ask instead of assuming.
The one-line version
Not run yet: keep the car off and ring. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there in Mill Street and anywhere in Kent on 0333 366 0103.