AdBlue in the Diesel Tank in Moor End, and What to Do Next
What to do about AdBlue in a diesel tank depends on one thing more than any other: if your engine has been run since it went in. Not run yet? Then keep it that way, whether the vehicle is — Moor End or Lassington. Usually that means draining and thoroughly cleaning it right there around Moor End — and so keep the key and engine off and call 0333 366 0103. Already run? Pull over when safe, then turn it off. A larger job, yes, yet the identical opening move.
Compare your case to a situation from the list below, wherever across Gloucestershire you are.
Moor End forecourt: AdBlue in a diesel at the pump
Just now, bottle still in your hand, it dawns on you that the cap you took off was the wrong one, there at the petrol pump. Possibly you are at the Texaco, perhaps at the BP, perhaps somewhere else around Moor End.
Meaning? Finding out here is as good as it gets. Still inside your tank, and nothing pulled onwards: that is where the AdBlue sits.
Clearing the pump is no reason to run it — so don't get back in. Phone us from the forecourt once the car is in a bay — the attendants will help roll it — then keep the receipt. Stuck by the pump? Our explosion-proof equipment makes a live forecourt sensible, and so it can be drained in place.
AdBlue in your diesel tank on a Moor End drive?
On the dash, a reminder had been lit all week. Bought a container, tipped it in at home, binned the empty — and at that point checked the cap again, after the fact. It occurs on drives just off Dents Lane as regularly as anywhere.
The upshot: no miles since leaves this almost as good to spotting it at the pump. Diesel and AdBlue stay apart: the AdBlue settles to the base of the tank and stays put, no matter how long the night.
Next: stop an early-morning drive by putting your keys indoors, then ring us. Woolridge or Moor End: whichever your drive is, that is where it gets emptied. Late-night empties outside a house are fine: the pumps are low-noise.
Set off with AdBlue in a diesel around Moor End?
Topped up, pulled away, and before long the motor was running unevenly, smoking, losing power, or flashing up your dash. It might have been heading for Gloucester, under 5 miles away, or simply down A417.
What it means: your fuel system has pulled the AdBlue in. Distance decides how deep it goes: filter and lines to begin with, then the high-pressure pump and every injector. Each mile and each restart takes it further.
What to do: pull over where it's safe to do so then switch off. Services further along can wait: from the M5, under 10 miles out of Moor End, use the first junction. It will not have cleared, and so there's no point starting it again to check. Roughly what distance had it go? Tell us as you phone.
AdBlue in the wrong tank of a hire, lease or company car
It is a car you have had for a week. Unknown to you, the AdBlue and diesel inlets are side by side here — unlike your own car, which has none or keeps it in another spot. Anyone, anywhere around Gloucestershire, might make the same.
What it means: the same as the situations above, depending on whether it's run, with one more stage. Many hire and fleet agreements require the owner's approval before work.
What to do: call the hire firm or your fleet manager first, then us. That's faster settled before our technicians get there than after. Stuck near Bugsboarding Mountainboard Centre or at Gloucester till the firm answers, the car stays switched off the whole time.
Not sure it was AdBlue in the diesel tank, Moor End?
"I think so" is often as honest answer there is. A faint ammonia smell hangs around the filler, the bottle feels too light, and which cap came off is a blur. The gates of Hartpury Church of England Primary School in a rush, say, or a friend's driveway over in Longridge End.
What it means: a little spilled about the filler does no harm to the engine. If it's inside your diesel tank, though, it does. Starting the vehicle cannot tell you which, and if there is AdBlue in that tank it would suck it in.
Take it that it was put in, and don't start the engine. Inspecting a tank that turns out free of AdBlue beats draining one once it's been run — so phone and describe to us what you noticed.
What every AdBlue drain around Moor End has in common
No matter the situation, a single opening applies. Wherever your car is — Rising Sun's car park, a road by Saint Mary's, a driveway, a filling station — our van gets there and we ask for the liquid, the quantity, plus if the motor has turned over. The price is given over the phone, ahead of anyone setting off, and those replies shape the job.
A thorough flush comes after the drain. With petrol it's routine; with AdBlue it is essential, because crystals form and certain metals are attacked, and none of that rinses away unaided. Fresh diesel goes in after your filter is flushed or changed, and the car is finally checked. If your engine hasn't run, the majority of jobs take about half an hour once we are there.
Firing it up comes last. Our test that it runs smoothly on new diesel comes before our engineers go. Permanent damage is very rare when it's noticed quickly, and the entire job is done where the vehicle is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Dig out your insurance while we arrive: misfuelling cover comes built into many policies.
About Moor End
Moor End is a small hamlet in Gloucestershire, situated near the city of Gloucester and surrounded by nearby places such as Woolridge, Hartpury, and Longridge. Moor End sits in a low-lying area at an elevation of around 28 metres, with detached housing being the predominant type of accommodation. Moor End is located approximately 3.7 miles from Gloucester, making it a commuter-friendly location. Moor End has a population of around 1168 residents, who enjoy the peaceful surroundings of the hamlet.
Moor End and Gloucestershire: AdBlue drains across the area
Being a rural hamlet, Moor End shares its vans with the nearby places — Longridge, Hartpury — all the way across GL postcodes. Your whereabouts comes quickest from a postcode beginning GL19 3.
No towing is required, be it parked centrally in Moor End or in a lay-by heading to Catgrove Wood, so keep it put. The drain happens on the spot. If you're somewhere hard to explain, close to Hartpury Village Hall or close to a border, ring and ask instead of guessing.
Your situation, summed up
Still unrun? Leave the car off then ring. Run already: pull over, switch down, ring 0333 366 0103. Petrol in Diesel handles the remainder, within Moor End or wherever across Gloucestershire.