What Now? AdBlue in the Diesel Tank in Moorhayes Park
What to do about AdBlue in a diesel tank comes down to one thing more than any other: whether the motor has run since it got in. Over in Chevithorne or here around Moorhayes Park, an unstarted engine must stay unrun. Leave the engine and the ignition off then phone 0333 366 0103; it is usually a drain and a thorough flush, done where the car is around Moorhayes Park. Pull over the minute you safely can and switch off, if it has been run. It is a bigger job, though step one does not change.
Wherever in Devon it happened, one of the situations below fits yours.
On a Moorhayes Park forecourt with AdBlue in a diesel
The cap you unscrewed was the wrong one — and you only spot it as you're stood at the pump, bottle or nozzle in your hand. Be it Murco, Tesco or somewhere else in Moorhayes Park, the case is the same.
In short: there is no better spot exists to spot it. The AdBlue is in that tank and nowhere else. Nothing has pulled it in.
Do this: stay out of the car, even if the pump wants clearing. Have the staff to help rolling it to a bay, save the receipt, then phone us right there. Draining it there at the petrol pump is fine when it cannot be moved, since the equipment is explosion-proof.
At home in Moorhayes Park with AdBlue in your diesel tank
For days the dash had been warning you. Bought a container, poured it in at home, recycled the empty — and at that point checked the cap a second time, after the fact. Drives close to Banksia Close see it as much as anywhere.
What it means: if you have not driven since, this is nearly as good as the forecourt. At the bottom of the tank sits where AdBlue waits, since it will not blend with diesel — and a night passing makes no difference.
What to do: leave the keys inside the house so nobody moves your car in the morning. Then ring. Your drive is where it gets emptied, be it in Moorhayes Park or Cowleymoor. Our pumping kit runs quiet enough not to disturb the neighbours at night.
Moorhayes Park: set off with AdBlue in a diesel?
A short way beyond topping up, your motor started misbehaving: roughness, smoke, lost power, lights on your dash. Maybe heading to Exeter, under 15 miles away, or just down Blackthorn Avenue.
What it means: the fuel system has drawn the AdBlue in. Distance decides how deep it goes: filter and lines first, then the injection pump and every injector. Every restart, like each mile, pushes it deeper.
What to do: pull over where it's safe and switch off. Service stations farther along are too far: from the M5, under 5 miles out of Moorhayes Park, take the next junction. Do not restart it to see if it has cleared; it will not have. Call us and say how far you drove.
Hire, lease or company car with AdBlue in the wrong tank
Seven days ago, it was unknown to you. The AdBlue filler sits right next to the diesel one, which you did not know, because your own car either has no AdBlue or keeps it somewhere else. Wherever you are across Devon, any motorist could slip up.
Meaning? Whatever case above applies here — run or not — and one further step. Many hire and company agreements want the owner to approve work on the vehicle.
What to do: ring the hire firm or your fleet manager first, then us. That's faster settled before our technicians get there than after. Hanging on for a reply at the car park outside Tiverton Parkway, or near Pet Gravestone? Leave your car off throughout.
Moorhayes Park: unsure if it was AdBlue in your diesel tank?
At times, "I think so" is all anyone can honestly say. The bottle is lighter than it should be, there's a faint smell of ammonia round the filler, and you cannot remember which cap you took off. Perhaps it happened in a hurry at the school gates at Two Moors Primary School, or on a friend's drive in Tiverton.
The point: your motor is not harmed by some AdBlue splashed on the filler. The diesel tank with AdBlue inside is another story. You cannot tell which by turning the ignition, and doing so would suck in any AdBlue that is in that tank.
What to do: treat it as if it was put in. Do not fire it up. Phone with what you saw: we would rather find a clean tank than drain one once your motor has run.
Moorhayes Park: what every AdBlue drain has in common
Every case gets the same opening to the job. Anywhere your car stands — The Barley Mow's car park, a road beside Moorhayes Community Centre, a drive, a filling station — the van gets there and we ask about the liquid, the quantity, and whether the motor has been run. The price comes on the call, before a van leaves, and the answers set the job.
AdBlue crystallises and is corrosive to certain metals in fuel systems, and so it won't rinse out unaided; that is why a full flush, after this drain, counts much more here than with petrol. Finally are the fuel filter, flushed or replaced if necessary; fresh diesel; and a check of your vehicle. Not started? Then about half an hour once we are there covers most jobs.
Finally, we start the engine. With fresh diesel in, it runs while we make sure it's running properly, and then we head off. We do the whole job where your car is, and long-term damage is very unusual if it has been caught soon. Payment comes on the day, never upfront. For the insurer, there is a VAT invoice plus a report from the engineer. Dig out your insurance before we're en route: cover for misfuelling comes included in many policies.
About Moorhayes Park itself
Moorhayes Park is a suburban area situated on the riverside in Devon, with an elevation of 84 metres and a mix of semi-detached housing. Moorhayes Park lies approximately 13.6 miles from Exeter and 150.5 miles from London, making it a commuter-friendly location. Moorhayes Park is surrounded by nearby places such as Cowleymoor, Chettiscombe, and Bolham, and has a population of around 4146 residents. Moorhayes Park benefits from its scenic riverside setting, which adds to its appeal as a residential area.
AdBlue drains across Devon, Moorhayes Park included
Moorhayes Park is a residential suburb, and the same vans that cover it work the towns around it too, Chettiscombe and Bolham among them, across the EX postcode area. A postcode starting EX16 6 is the quickest way to tell us where you are.
Centre of Moorhayes Park or a layby near Amory Park: wherever it is, your vehicle never needs to shift at all for the drain. Wherever it sits, that's where it gets emptied. If you are somewhere hard to describe, near Kingdom Hall of Jehovah's Witnesses or close to a boundary, ring and ask rather than assuming.
In one line: your scenario
Engine never started: ring, leaving it switched off. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there around Moorhayes Park and anywhere in Devon on 0333 366 0103.