AdBlue in the Diesel Tank in Moorhouse, and What to Do Next
Has your motor run since the AdBlue got in? That one question decides nearly everything else from here. If it has not, keep it that way, whether the car is around Moorhouse itself or out in Biglands. Switch nothing on, call 0333 366 0103, and count on a proper flush after a drain, carried out just where the car stands in Moorhouse. Pull over the minute you safely can then switch off, if it has been run. Stage one remains unchanged, even though the job grows.
Wherever in Cumbria it took place, one of the cases below matches yours.
AdBlue in a diesel on a Moorhouse forecourt
Just at this point, nozzle still in hand, you realise that the cap you took off was the wrong one, right at the pump. Anywhere around Moorhouse, then — BP, another forecourt nearby, or somewhere else nearby.
The point: of all places to find out, this is the best. No pump has pulled it through, and so the AdBlue sits just inside your tank.
Next: avoid the urge to start it just to free up the pump. Have the attendants to help pushing it into a bay, hold on to the receipt, then phone us from there. Emptying it right at the pump is possible when it can't be shifted, since the equipment is explosion-proof.
Moorhouse, at home: AdBlue in your diesel tank
The warning light had been on for days. Only by the recycling, the empty container in your hand, did you glance back at the cap you had used on the driveway. Driveways near Wigton Bypass see it as much as anywhere.
Put simply: if the car hasn't been driven since, it is nearly as good as spotting it at the forecourt. Diesel and AdBlue stay separate: the AdBlue drops to the base of the tank and stays there, no matter how long it waits.
Next: stop an early move by putting your keys indoors, then ring us. Your drive is where it is drained, whether in Moorhouse or Oulton. Even at night, the pumps are quiet enough for a driveway.
Drove off with AdBlue in a diesel around Moorhouse?
A short way beyond filling up, your motor started playing up: rough running, smoke, lost power, lights on the dash. It might have been heading for Carlisle, under 10 miles away, or simply along Grange Close.
What it means: the system has sucked the AdBlue in. Through the filter, through the pipework, and — the further the distance — deeper into the injection pump and every injector. Each mile and each restart takes it further.
What to do: pull over where it is safe and switch off. Service stations farther along are too far: on the M6, under 10 miles out of Moorhouse, take the first junction. Starting it again to test achieves nothing — AdBlue never clears itself. Tell us hear the distance driven as you call.
AdBlue in the wrong tank: hire, lease and company cars
Seven days back, it was unknown to you. Your own vehicle either has no AdBlue or keeps it elsewhere, so no one told you the AdBlue inlet sits just beside your diesel. It can happen to anyone, anywhere around Cumbria.
What it means: the same as the situations above, depending on whether it has run, with one more stage. Many hire and company contracts want the owner to approve work on your car.
Sorting it before we turn up is faster, and so phone the hire company or your fleet manager, then us. Waiting for an answer at the car park outside Wigton, or beside Saint Cuthberts? Keep your car off throughout.
AdBlue in your diesel tank? Not sure, around Moorhouse
"I think so" is often as honest as it gets. What cap came off, you can't say; but the bottle weighs lighter than it ought to, and ammonia lingers by your filler. Perhaps it happened in a hurry at the school gates at St Cuthbert's Catholic Primary School, or on a friend's drive in Standingstone.
The point: the engine isn't hurt by some AdBlue splashed on the filler. Inside the diesel tank, by contrast, AdBlue harms it. You cannot tell which by turning the key, and doing so will pull in any AdBlue that is in the tank.
Do this: act as if it got in, and don't start the engine. Ring with what you saw: we'd rather confirm a clean tank than empty one once your motor has been run.
Each AdBlue drain around Moorhouse shares these stages
Whichever scenario you are in, the job starts the same way. Filling station, drive, Bird in Hand's car park or a road by The John Peel Theatre — the van comes to your vehicle, and three answers come next: which fluid, what quantity, and whether it has run. Those replies determine the work, and you hear the quote by phone, before anyone sets off.
A thorough flush follows this drain. With petrol it is routine; with AdBlue it's crucial, since deposits build up and certain metals corrode, and neither washes out unaided. Last come your filter, cleaned or replaced as needed; clean diesel; and a test of your car. Never started? In that case roughly half an hour once we are there covers most jobs.
Lastly, our technicians start the engine. Our check that it runs properly on fresh diesel comes before our engineers head off. If it's caught soon, the vehicle very seldom has lasting damage, and the entire job takes place where it is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Check your insurance while we're en route: misfuelling cover is included in many policies.
About Moorhouse, for a moment
Moorhouse is a small hamlet situated on the riverside in Cumbria, with a low elevation of around 22 metres. Moorhouse lies near the city of Carlisle, approximately 9 miles away, and is close to other nearby places such as Oulton and Gamelsby. Moorhouse has a population of around 514 people, predominantly living in detached houses. Moorhouse is located in the North West region of England, about 262 miles from London.
AdBlue drains across Cumbria, Moorhouse included
Over CA postcodes, the vans serving Moorhouse — a rural hamlet — work surrounding towns as well, Gamelsby and Parton among them. Giving us your CA7 0 postcode finds you fastest of all.
Stopped en route to Biglands Bog Nature Reserve, or right in the centre of Moorhouse, your car stays put — there is no need to move it at all. Our technicians drain the car where it stands. If you're somewhere hard to explain, near Moore Memorial Fountain or close to a border, ring and ask instead of assuming.
Your scenario, in one line
Engine never started: phone, and leave it switched off. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there in Moorhouse and anywhere in Cumbria on 0333 366 0103.