What Now? AdBlue in the Diesel Tank in Mortomley
Everything turns on one fact: whether your motor has started after the AdBlue was added — far more than anything else. Not started yet? Then keep it that way, whether your vehicle is — Mortomley or Potter Hill. Leave the motor and your ignition off and phone 0333 366 0103; it's normally a drain and a thorough flush, done where the vehicle is around Mortomley. Pull over the moment you safely can and switch off, if it has been run. The job is bigger, yet the first step is the same.
Find the situation below that matches yours, wherever across South Yorkshire it happened.
Mortomley forecourt: AdBlue in a diesel at the pump
The cap you opened was the wrong one — and you just spot it as you are stood at the petrol pump, bottle or nozzle in your hand. Whether JET, Shell or anywhere else in Mortomley, the situation is the same.
Meaning? Spotting it here is the best it gets. Only that tank has AdBlue; no component past it has taken any in.
Do this: keep out of the driver's seat, even if the queue wants clearing. Ask the staff to help you push the car into a parking bay, keep the receipt or the bottle, and phone us from the forecourt. The equipment is explosion-proof and safe on a live forecourt, so a car that cannot be pushed away is cleared where it is at the pump.
AdBlue in the diesel tank on a Mortomley drive?
The warning light had been on for days. A bottle from the shop, emptied in at the driveway — and it's just by the recycling that the cap caught a second look. Drives near Mortomley Hall Gardens see it as much as anywhere.
Put simply: if your vehicle has not been driven since, it is nearly equal to finding out at the forecourt. AdBlue doesn't mix with diesel; it sinks to the bottom of that tank and waits there. Overnight doesn't change that.
Your move: keys in the house, so nobody takes the vehicle anywhere first thing. After that, ring. Your drive is where it is drained, whether in Mortomley or High Green. The pumps are quiet enough to use outside a house after dark.
Drove off with AdBlue in a diesel in Mortomley?
Lumpy running, smoke, lost power or a lit dashboard arrived a mile or two beyond the top-up. Maybe it was on Greenacres, perhaps on the way out towards Sheffield, under 10 miles away.
Meaning? Your fuel pump has taken the AdBlue up. The injection pump and each injector get it too on a bigger trip, after the filter and pipework have it. Each restart, like each mile, pushes it deeper.
What to do: pull over where it is safe to do so then switch off. Exit at the next junction — not the services further along — if you're on the M1, under a mile from Mortomley. Don't restart it to see if it has cleared; it will not have. Call us and say how far you travelled.
AdBlue in the wrong tank: hire, lease and company motors
It's a motor you have had for a week. Your own motor either does without AdBlue or puts it elsewhere, so no one warned you the AdBlue cap was right next to your diesel. Any driver, wherever across South Yorkshire, could do it.
The upshot: exactly as above, divided by if it ran, but with one added step. Many rental and fleet agreements require the owner's sign-off before work.
What to do: call the hire firm or your fleet manager first, then us. That's quicker settled before our technicians turn up than after. Hanging on for a reply in the car park at Chapeltown, or beside Ecclesfield Parish Community Room? Keep the car off throughout.
Not sure it was AdBlue in the diesel tank, Mortomley?
Truthfully, the best answer may be that you think it did. What cap came off, you cannot recall; meanwhile the bottle weighs lighter than it ought to, and ammonia hangs by the filler. A hurried top-up by the gates of St Mary's Primary School, A Catholic Voluntary Academy, or a visit to a friend in Warren: both fit.
What it means: a little spilled round your filler does no harm to the engine. Once it is inside the diesel tank, though, that changes. Any AdBlue in the tank will be drawn in by turning on the car, and the start wouldn't settle which it is in any case.
Assume it went in, and don't start your engine. Call us and describe what you saw; we'd rather check a tank that turns out free of AdBlue than drain one that has already been run.
Mortomley: what every AdBlue drain has in common
The job opens the same way, whichever your situation. Filling station, driveway, The Pack Horse's car park or a road by St Mary's Catholic Club — our van reaches your vehicle, and three answers come next: what fluid, what quantity, and whether it ran. Those answers determine this work, and you hear our price on the phone, before anyone heads out.
Emptying that tank comes first, then a full flush — more vital with urea than after petrol, because crystals and corrosion will not clear on their own, however long you wait. Your filter is flushed, or replaced where it needs to be; fresh diesel goes in; and the car is tested. If your engine hasn't run, most jobs take about half an hour once we are there.
Starting the car comes at the end. Our check that it runs correctly on new diesel comes before our engineers head off. Our technicians do the entire job where the vehicle is, and lasting damage is very unusual if it has been spotted soon. Nothing is paid upfront, settlement is made on the day, and you get what your insurer wants: an engineer report plus a VAT invoice. It is worth knowing: many insurers include misfuelling cover, and so a check of your policy while we travel pays.
About Mortomley and where it is
Mortomley is a suburban area situated near the River Don in South Yorkshire, with a mix of semi-detached housing and local amenities. Mortomley sits approximately 121 metres above sea level, close to the city of Sheffield and near neighbouring areas such as High Green and Lane End. Mortomley is located about 6 miles from Sheffield city centre, making it a commuter-friendly location. Mortomley has a population of around 5455 residents, living in a predominantly semi-detached housing stock.
AdBlue drains across South Yorkshire, Mortomley included
Mortomley is a residential suburb, and the same vans that cover it work the places around it too, Lane End and Charltonbrook among them, across the S postcode area. A postcode starting S35 3 is the quickest way to tell us where you are.
Centre of Mortomley or a lay-by towards Mortomley Park: either way it is, the vehicle doesn't need to move at all for us. Where it stands, that's where it gets emptied. If you're somewhere hard to explain, close to St Saviour or close to a boundary, ring and ask rather than guessing.
In one line: your situation
Motor never started: ring, and leave it switched off. Run already: stop, switch down, phone 0333 366 0103. Petrol in Diesel takes over the rest, within Mortomley or anywhere across South Yorkshire.