AdBlue in the Diesel Tank in Mossend: What Now?
Has your motor run since the AdBlue got in? That one point settles nearly everything else from here. Not started yet? Then leave the car that way, wherever the vehicle sits — Mossend or Addiewell. Ring 0333 366 0103 with the ignition and engine still off. Across Mossend, such a case is typically drained and flushed on the spot. Where your engine has run, pull in safely first, then switch it off. Stage one stays unchanged, even though the work is bigger.
Anywhere in West Lothian it took place, one of the cases below fits yours.
On a Mossend forecourt with AdBlue in a diesel
Imagine it: stood by the pump, gripping the bottle, you spot the filler you took off was not the correct one. It could be the BP, or perhaps the Morrisons, or a different forecourt in Mossend.
In short: there is no better spot to be to discover it. Just that tank has AdBlue; no component beyond it has drawn it in.
Clearing the pump is no reason to start it — so do not get back in. Ask the attendants to help you roll the car into a parking spot, keep your receipt or the bottle, then call us from the forecourt. Draining it there at the pump is fine if it can't be shifted, because the equipment is explosion-proof.
Mossend, at home: AdBlue in the diesel tank
On your dash, a reminder had shown for days. Only at the recycling bin, the empty container in hand, did you look back at the cap you had opened at the driveway. It occurs on drives just off Westwood View as regularly as anywhere.
In short: if your car has not moved since, it's almost equal to finding out at the pump. Diesel and AdBlue stay separate: the AdBlue settles to the floor of the tank and remains put, however long the night.
Put the keys indoors overnight — or someone might take it away at breakfast — then call us. Our engineers drain the vehicle on your drive, whether that is around Mossend or out in West Calder. The pumps are quiet enough to use outside a house after dark.
Set off with AdBlue in a diesel in Mossend?
A short way beyond topping up, the motor started playing up: roughness, smoke, lost power, warnings on your dash. Anywhere on Mossend or else heading to Dunfermline — under 25 miles away.
Meaning? Your pump has sucked the AdBlue up. It has been through the filter and your lines and, the further you went, into the high-pressure fuel pump and the fuel injectors. More miles, more restarts: further it goes.
Stop somewhere safe — that is the next job — then turn everything off. Services farther along can wait: from the M8, under 3 miles out of Mossend, use the next junction. Restarting it to check achieves nothing — AdBlue doesn't clear itself. Phone, saying what distance your car was driven.
AdBlue in the wrong tank of a hire, lease or company car
You've only had the car for days. The AdBlue filler sits right beside the diesel one, which you didn't know, because your own motor either has no AdBlue or keeps it somewhere else. It can happen to anyone, anywhere across West Lothian.
Meaning? Whatever applies above applies here — run or not — and one further step. Many rental and company contracts need the owner's approval before repairs.
Next: phone the rental company or your fleet manager first, then us — settling it before we arrive is quicker. Stranded near Burngrange Mining Memorial or outside West Calder until the firm replies, the vehicle remains turned off throughout.
Mossend: unsure whether it was AdBlue in the diesel tank?
Occasionally the honest answer is "I think so". Too light, that bottle; a trace of ammonia round your filler; a hazy memory of the cap. Look familiar? A hurried stop by the gates of the local primary school, or a visit to a friend in Addiebrownhill: both fits.
The point: the engine is not harmed by some AdBlue splashed around the outside. AdBlue inside your diesel tank does. You can't tell which by turning the key, and doing so will pull in any AdBlue that is in the tank.
Your move: behave as though it got in, and don't start your engine. Ring with what you saw: we'd sooner confirm a clean tank than empty one once the motor has run.
The common ground in every Mossend AdBlue drain
Whatever the case, one opening is used. We come to the vehicle, whether it's on a forecourt, a driveway, the car park outside The Central Inn or a side street close to Original West Kirk of West Calder (ruins), and ask three things: what was put in, roughly how much, and if the engine has been run. The price is given on the call, ahead of anyone setting off, and the answers shape the job.
Then your tank is drained and the system purged thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it doesn't rinse out on its own. Next comes the fuel filter — cleaned, or swapped when necessary — followed by clean diesel, and a test of the car. If the engine has not run, most jobs take about half an hour once we are there.
The last step is starting it. Our check that it runs smoothly on new diesel comes before our technicians leave. The entire job is done where the car is, and if it is caught early, long-term damage is very uncommon. Paying comes on the day, never upfront. For your insurer, you get a VAT invoice and a report from the engineer. It is worth knowing: many insurers include misfuelling cover, and so a check of your policy as you wait pays.
About Mossend itself
Mossend is a village in West Lothian, situated on the riverside at an elevation of 161 metres. Mossend lies near the towns of West Calder and Polbeth, and is approximately 15 miles from Dunfermline. Mossend has a mix of housing types, with a predominance of flats, and is home to around 1346 people. Mossend is located in a scenic area, with the nearby Freeport Village offering local amenities.
AdBlue drains in Mossend, and across West Lothian too
Being a village, Mossend has the same vans as the nearby towns — Polbeth, Freeport Village — right across EH postcodes. A postcode starting EH55 8 is the quickest way to tell us where you are.
Whether the vehicle is on a lay-by on the way to Burngrange Park or in a car park in the middle of Mossend, it does not need to shift. The van empties it where it stands. Awkward to explain? Close to Our Lady and Saint Bridget's Catholic Church or a border? Checking is better than assuming, so ring.
The one-line version
If it has not run, ring then keep it that way. Whatever case applies, Petrol in Diesel handles from there on 0333 366 0103, across West Lothian and in Mossend — once you stop, turn off then phone, if it's run.