AdBlue in the Diesel Tank in Murch: What Now?
Has the engine turned over since the AdBlue went in? That one question settles nearly everything else from here. If it hasn't, keep it that way, whether the car is in Murch itself or out in Westra. Leave your motor and the ignition off and call 0333 366 0103; it's generally a drain and a thorough flush, done where the car is in Murch. Stop the minute it is safe then turn off, if it has already run. Step one remains unchanged, even if the work is bigger.
Further down: the situations our engineers meet, wherever in The Vale of Glamorgan. Pick the one that fits.
Murch forecourt: AdBlue in a diesel at the pump
Picture it: standing by the petrol pump, gripping the nozzle, you realise the filler you opened wasn't the right one. Be it Texaco, Tesco or anywhere else in Murch, the situation is identical.
The point: of all places to notice, the forecourt is the best. The AdBlue is inside your tank and nowhere else. Nothing has pulled it in.
Freeing the petrol pump is no excuse to start it — and so don't get back in. A few jobs: a shove into a space with the attendants assisting, the bottle saved, and a ring to us from the forecourt. Draining it there at the pump is possible if it cannot be moved, since the equipment is explosion-proof.
AdBlue in your diesel tank at home around Murch
The warning light had been on for days. Picked up a container, poured it in outside the house, binned the empty — and only then checked the cap a second time, too late. Drives close to Plas Essyllt see it as much as anywhere.
Put simply: if your car hasn't moved since, it's nearly equal to spotting it at the pump. On the floor of the tank is where AdBlue stays, since it will not mix with diesel — and a night going by makes no difference.
Keep the keys indoors tonight — otherwise someone may drive it away at breakfast — then phone us. Our engineers drain the car on your driveway, whether that is around Murch or out in Eastbrook. Even at night, the pumps are quiet enough for a residential street.
AdBlue in a diesel and already driving around Murch?
Lumpy running, smoke, falling power or a lit dashboard arrived a mile or two beyond the fill. Possibly it was on Sir Ivor Place, perhaps on the way out towards Cardiff, under 5 miles away.
The point: your system has pulled AdBlue in by now. Mileage sets how far it goes: filter and lines to begin with, then the injection pump and each injector. Each mile and each restart takes it further.
What to do: pull over where it is safe and switch off. Leave at the next junction — not the services further along — if you are on the M4, under 10 miles from Murch. Starting it again to check achieves nothing — AdBlue doesn't clear itself. Phone us and say how far you travelled.
A hire or company car with AdBlue in the wrong tank?
Seven days ago, it was unknown to you. On your own vehicle, AdBlue is absent or somewhere else. On this one, its cap is right next to the diesel inlet — news to you. Anyone, anywhere across The Vale of Glamorgan, could make it.
Put simply: an extra stage on top of the cases above, and those depend on whether it has run. Many hire and company agreements want the owner to approve work on the car.
Settling it before we arrives is faster, so phone the rental company or your fleet manager, and then us. Stuck by Dinas Powys Community Library or outside Eastbrook till someone replies, the vehicle stays turned off the whole time.
Murch: unsure if it was AdBlue in your diesel tank?
Honestly, the only answer may be that you think so. What cap was taken off, you cannot recall; meanwhile the bottle weighs less than it ought to, and ammonia lingers by your filler. Maybe on a friend's driveway in Morristown, or rushing outside the local primary school on the school run.
What it means: a little spilled round the filler does no harm to your engine. A diesel tank with AdBlue inside is another story. You cannot tell which by turning the key, and doing so will pull in any AdBlue that is in your tank.
Assume it was put in, and never start your key. Phone with what you saw: we would sooner find a clean tank than empty one once your motor has run.
What each AdBlue drain in Murch has in common
Whichever scenario you are in, this job starts the same way. Three things come once our technicians arrive — at a forecourt, a drive, a road by Eastbrook Methodist Church or the car park outside Cross Keys: the liquid, the quantity, and whether the motor has been started. Replies set the work; the quote follows on the call whilst nobody has set off yet.
Then the tank is cleared and the fuel system cleaned thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it doesn't rinse out on its own. Last are your filter, cleaned or renewed if necessary; clean diesel; and a check of the car. If the motor has not run, the majority of jobs take about half an hour once we're there.
Last, we start the engine. Before we leave, it is checked to be sure it runs correctly on fresh diesel. When it is noticed quickly, the car very seldom has permanent damage, and the entire job happens where it is. Paying comes that day, never upfront. For the insurer, there is a VAT invoice plus a report from the engineer. Plenty of insurance policies include misfuelling, and so check yours while the van travels.
About Murch itself
Murch is a coastal suburban area in the Vale of Glamorgan, situated near the city of Cardiff and close to nearby places such as Eastbrook and Dinas Powis. Murch sits at a low elevation of around 15 metres, with semi-detached housing being the predominant type of accommodation in the area. Murch is located approximately 3.5 miles from Cardiff, making it a convenient residential location for those working in the city. Murch has a population of around 5070 people, according to approximate estimates.
Murch and The Vale of Glamorgan: AdBlue drains across the area
As a residential suburb, Murch shares its vans with the surrounding towns — Cogan, Dinas Powis — all the way across CF postcodes. Giving us your CF64 4 postcode pins you quickest of all.
No towing is required, be it parked in the centre of Murch or in a layby heading to Seel Park, so keep it put. Where it sits, that's where it gets cleared. If you are somewhere hard to describe, close to St Peter's Church or close to a boundary, ring and ask rather than assuming.
In one line: your scenario
Not run yet: keep it off and ring. Already run: stop, switch off then call. Either way, Petrol in Diesel takes it from there around Murch and anywhere around The Vale of Glamorgan on 0333 366 0103.