Muscliff: AdBlue in the Diesel Tank? Find Your Situation
One fact counts most once AdBlue is in a diesel tank, and that is if your engine has run afterwards. Anywhere the car stands — Mill Throop, Muscliff — never run an engine that has not run yet. Usually this is emptying and thoroughly cleaning it right there in Muscliff — so keep your key and motor off and call 0333 366 0103. When your engine has been run, pull in somewhere safe straight away, then turn the vehicle off. It is a larger job, yet stage one doesn't change.
Find the situation below that matches yours, wherever around Dorset it happened.
At the pump in Muscliff: AdBlue in a diesel
Picture it: standing by the pump, gripping the bottle, you realise the filler you opened was not the correct one. Whether Asda Express, Esso or anywhere else around Muscliff, the case is identical.
The upshot: of every spot to find out, this is the best. Nothing has pulled it through, so the AdBlue sits just in the tank.
What to do: do not get back in and start the vehicle to clear the petrol pump. Ask the attendants to help you push your car into a parking space, keep your receipt or the bottle, and call us from the forecourt. Our equipment is explosion-proof and safe on a live forecourt, so a car that can't be pushed clear is cleared right at the petrol pump.
Muscliff, at home: AdBlue in your diesel tank
For days the dashboard had been warning you. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look a second time at the cap. Homes just off Cheddington Road get caught out as often as everywhere else.
The upshot: zero miles since leaves this nearly as good to spotting it at the petrol pump. At the bottom of the tank is exactly where AdBlue stays, because it will not mix with diesel — and a night going by makes nothing of the difference.
Next: prevent any early move by keeping your keys indoors, then ring us. Our engineers drain the vehicle on your drive, whether that is in Muscliff or out in Red Hill. Late-night empties outside a house are no problem: the pumps are low-noise.
Muscliff: set off with AdBlue in a diesel?
You filled up, set off, and a mile or two later your motor began to run roughly, smoke, lose power or light up the dashboard. Maybe driving to Salisbury, under 25 miles away, or just down Cox Avenue.
Meaning? Your pump has sucked the AdBlue in. It's been through your filter and the lines and, the further you went, into your high-pressure pump and the injectors. It goes deeper with each extra mile covered and each restart.
Pull in somewhere safe — that's the first step — then switch everything off. Exit at the next junction — not the services beyond — if you're on the M27, under 25 miles from Muscliff. It will not have cleared, and so there is no sense restarting to check. About how far did it go? Say so as you phone.
A hire or company car with AdBlue in the wrong tank?
You've had this vehicle barely a week. On your own vehicle, AdBlue is missing or elsewhere. On this one, the cap is just next to the diesel inlet — a surprise to you. Any driver, wherever in Dorset, could make it.
Meaning? Whichever applies above applies too — run or unrun — and one further stage. Plenty of rental and fleet agreements require the owner's approval for repairs.
Next: ring the rental company or your fleet manager first, then us — settling it before we arrive is quicker. Waiting for an answer in the car park at Bournemouth, or beside Holy Epiphany Church? Keep the car off meanwhile.
Unsure about AdBlue in your diesel tank around Muscliff?
"I think so" is sometimes the most honest as it gets. The bottle is lighter than it should be, there's a faint smell of ammonia about your filler, and you cannot remember which cap you took off. It might have been on a friend's drive in Throop, or rushing by The Epiphany School on the school run.
The point: your engine isn't harmed by a little AdBlue spilled on the outside. In your diesel tank, however, AdBlue damages it. Firing up the car cannot tell you which, and if there is AdBlue in that tank it would suck it in.
Do this: behave as if it did, and never start the engine. Phone with the details: we would sooner confirm a clean tank than drain one after the motor has run.
Muscliff: what each AdBlue drain has in common
Whatever the case, a single opening applies. Three questions come once our technicians arrive — at a forecourt, a drive, a street beside Kingfisher Barn Visitor Centre or the car park outside The Broadway: the fluid, the quantity, and whether the motor has been started. Over the phone, ahead of dispatch, you hear our quote, and those replies shape the work too.
AdBlue forms crystals and is corrosive to some metals in fuel systems, so it does not rinse out on its own; that's why the flush, after this drain, matters much more here than with petrol. Fresh diesel goes in after your filter is cleaned or changed, and the car is then checked. Most unrun cars are a half-hour visit after the moment our engineers arrive.
The final step is firing it up. Our engineers confirm it runs correctly on fresh diesel before we leave. We do the entire job where your car is, and long-term damage is very uncommon if it has been caught soon. For your insurer: an engineer's report and the VAT invoice. For you: payment that day, no money upfront. Worth knowing: lots of insurers offer misfuelling cover, and so a quick look at your policy as we travel is worthwhile.
About Muscliff and where it is
Muscliff is a coastal locality in Dorset, situated near the towns of Bournemouth and Poole, with Red Hill and Muscliffe to the north and Moordown to the east. Muscliff has a population of around 4843 people and is characterised by predominantly detached housing. Muscliff sits at a low elevation of 14 metres above sea level, close to the coast. Muscliff is located approximately 91 miles southwest of London and 22 miles south of Salisbury.
Muscliff and Dorset: AdBlue drains across the area
Throughout BH postcodes, the vans serving Muscliff — a coastal area — reach surrounding places as well, Muscliffe and Moordown among them. A postcode starting BH9 3 is the quickest way to tell us where you are.
Whether the vehicle is on a lay-by on the way to Muscliff Park or in a car park in the middle of Muscliff, it doesn't need to shift. Wherever it stands, that's where it is cleared. Ring and ask instead of guessing if you are by International Life Centre, on a boundary, or anywhere awkward to explain.
Your situation, in one line
Not run yet: keep the vehicle off and ring. Run by now: stop, power down, phone 0333 366 0103. Petrol in Diesel handles the remainder, within Muscliff or wherever in Dorset.