AdBlue in the Diesel Tank in Napton on the Hill: What Now?
Has the motor turned over since the AdBlue got in? That one question settles nearly everything about what comes next. Not started so far? Then leave the car like that, whether your car is — Napton on the Hill or Lower Shuckburgh. Normally that is draining and properly flushing it right there around Napton on the Hill — and so leave the key and motor off and phone 0333 366 0103. Where your motor has run, pull in safely straight away, then switch it off. A bigger job, then, but the same opening step.
Wherever around Warwickshire it happened, one of the situations below fits yours.
On a Napton on the Hill forecourt with AdBlue in a diesel
Only now, bottle still in hand, you realise that the cap you took off was the wrong one, right at the petrol pump. Maybe you're at the Murco, possibly at the Shell, perhaps somewhere else in Napton on the Hill.
The point: of every spot to notice, the forecourt is the best. Only the tank has AdBlue; no component beyond it has taken it in.
Next: avoid the urge to start it only to free up the petrol pump. Three things: a shove into a space with the staff assisting, the bottle saved, and a ring to us from the forecourt. If it cannot be moved, it can be cleared at the petrol pump: the equipment is explosion-proof and safe on a busy forecourt.
Napton on the Hill, at home: AdBlue in the diesel tank
Several days had gone by with the warning light on. A bottle from the shop, tipped in on the drive — and it's just at the bin that the cap caught a second look. Driveways near Dog Lane see it as much as any other street.
In short: if your car hasn't moved since, it is almost equal to spotting it at the pump. AdBlue doesn't mix with diesel; it sinks to the bottom of that tank and waits there. Overnight doesn't change that.
Keep the keys in the house overnight — otherwise someone may take it off first thing — then phone us. Our engineers drain the vehicle on your driveway, whether that is in Napton on the Hill or out in Chapel Green. Our equipment works quietly enough that it won't wake the neighbours at night.
Set off with AdBlue in a diesel around Napton on the Hill?
A mile or two after topping up, the motor began playing up: rough running, smoke, less power, warnings on your dash. Possibly it was on High Street, maybe on the way out towards Coventry, under 15 miles away.
The point: the system has drawn AdBlue through already. The high-pressure pump and every injector see it too on a bigger run, once the filter and lines have had it. More driving, more restarts: deeper it goes.
What to do: pull over where it is safe to do so then switch off. Exit by the next junction — not the services further along — if you are on the M45, under 10 miles from Napton on the Hill. No test starts: clearing itself is not something AdBlue does. Roughly how far did it gone? Say so when you call.
Hire, lease or company car with AdBlue in the wrong tank
A week back, it was unknown to you. The AdBlue filler is right next to the diesel one, which you didn't know, because your own car either has no AdBlue or keeps it somewhere else. Anyone, anywhere around Warwickshire, could make the same.
Meaning? Whatever applies above applies too — run or not — and one further stage. Work on your vehicle frequently needs the owner's go-ahead under rental or company terms.
What to do: ring the hire firm or your fleet manager first, then us. That is faster settled before our technicians get there than after. Waiting for a reply at the car park outside Leamington Spa, or beside Napton Village Hall? Leave the engine off meanwhile.
AdBlue in your diesel tank? Not sure, in Napton on the Hill
Honestly, the only answer might be that you think it did. What cap was taken off, you cannot recall; meanwhile the bottle feels less than it ought to, and a whiff of ammonia hangs by the filler. Perhaps it happened in a hurry at the school gates at St Lawrence CofE (Voluntary Aided) Primary School, or on a friend's drive in Stockton.
In short: spillage near your filler does your motor no harm. The diesel tank with AdBlue in it is another story. Firing up the car won't tell you which, and if there is AdBlue in that tank it would pull it in.
Take it that it went in, and don't start your key. Describe what you noticed on the phone. A clean tank looked at is a happier outcome than a run one drained.
Every AdBlue drain in Napton on the Hill shares these steps
Whichever situation you are in, this job starts the same way. Our technicians come to your car, whether it's at a forecourt, a driveway, the car park at The Folly or a side street near Napton Christadelphian Meeting Room, and ask three things: what got in, roughly how much, and if the engine has been run. Answers set the work; the quote follows by phone whilst nobody has set off yet.
AdBlue forms crystals and eats at certain metals used in fuel systems, and so it won't wash out unaided; that's why the flush, after this drain, matters far more with AdBlue than with petrol. Clean diesel goes in after the filter is cleaned or replaced, and the car is finally tested. Where your engine hasn't run, expect about half an hour once we arrive, for most jobs.
Starting it comes at the end. Our test that it runs smoothly on new diesel comes before our technicians go. We do the entire job where your car is, and long-term damage is very unusual when it has been noticed quickly. Payment is on the day, never upfront. For your insurer, there is a VAT invoice plus a report from the engineer. It is worth knowing: lots of insurers offer misfuelling cover, and so a quick look at your documents while we travel is worthwhile.
About Napton on the Hill and where it is
Napton on the Hill is a village in Warwickshire, situated on the banks of the River Leam. Napton on the Hill has a population of around 731 people and is characterised by its predominantly detached housing stock. Napton on the Hill sits at an elevation of 109 metres, with nearby places including Chapel Green, Marston Doles, and Tomlow. Napton on the Hill is located approximately 13.7 miles from Coventry and 72 miles from London.
Napton on the Hill and Warwickshire: AdBlue drains across the area
Napton on the Hill is a village, and the same vans that cover it work the towns around it too, Marston Doles and Tomlow among them, across the CV postcode area. A postcode starting CV47 8 is the quickest way to tell us where you are.
Centre of Napton on the Hill or a lay-by near Calcutt Spinney: either way it sits, your vehicle doesn't need to move at all for us. The drain happens on the spot. Ring and check rather than guess if you are close to St Lawrence, near a border, or somewhere tricky to pin down.
Your situation, in one line
Still unrun? Leave the car that way and phone. Run by now: stop, power down, phone 0333 366 0103. Petrol in Diesel takes over the rest, in Napton on the Hill or anywhere in Warwickshire.