What Now? AdBlue in the Diesel Tank in Narberth
One thing matters most when AdBlue is in a diesel tank, and it is if the engine has been started since. Wherever the car stands — Stonyford, Narberth — don't start a motor that hasn't been started yet. Keep nothing on, ring 0333 366 0103, and expect a proper flush after a drain, carried out just where the vehicle sits in Narberth. Stop the minute it is safe then switch off, if it has been run. It's a bigger job, yet stage one doesn't change.
Match your case to a situation from the ones below, wherever in Pembrokeshire you are.
Narberth forecourt: AdBlue in a diesel at the pump
The cap you opened was the wrong one — and you only spot it as you're stood at the petrol pump, bottle or nozzle in hand. Possibly you are at the Texaco, maybe at the Esso, maybe somewhere else in Narberth.
In short: there is no better place exists to discover it. Nothing has drawn it in, so the AdBlue stays only in your tank.
Next: resist the temptation to start it only to free up the petrol pump. Ask the staff to help you push the car into a parking bay, keep your receipt or the bottle, and call us from the forecourt. Draining it right at the pump is possible when it can't be shifted, since the equipment is explosion-proof.
AdBlue in your diesel tank at home around Narberth
Several days had gone by with the dash light on. Only at the recycling bin, the empty container in your hand, did you glance back at the cap you'd used on the driveway. It happens on drives just off High Street as regularly as anywhere.
Meaning? As long as your vehicle has not moved since, it is second to the pump case. At the bottom of that tank sits exactly where AdBlue waits, since it will not mix with diesel — and a night passing makes nothing of the difference.
What to do: leave your keys inside the house so no one moves the car in the morning. Then call. Your driveway is where it is emptied, whether around Narberth or Narberth Bridge. The pumps are quiet enough to use outside a house after dark.
On the road in Narberth with AdBlue in a diesel
You filled up, set off, and a mile or two later the engine began to run roughly, smoke, lose power or light up the dashboard. It might have been heading for St Davids, under 25 miles away, or simply down Spring Gardens.
Meaning? Your pump has sucked the AdBlue in. Past the fuel filter, through the pipework, and — the further the distance — deeper into the high-pressure pump and each injector. Each restart, like every mile, carries it on.
Next: find a safe place, pull in, then turn your engine off. Leave at the first junction — not the services further along — if you are on the M4, under 50 miles from Narberth. Don't restart it to see if it has cleared; it will not have. Phone, and say how far the car went.
Hire, lease or company car with AdBlue in the wrong tank
You've had this car hardly a week. Your own vehicle either does without AdBlue or puts it elsewhere, and so nothing warned you the AdBlue cap was right next to your diesel. It can happen to anyone, anywhere in Pembrokeshire.
Meaning? Whatever case above applies too — run or unrun — plus one further step. Many hire and fleet agreements require the owner's approval before repairs.
Next: ring the hire company or your fleet manager first, and then us — sorting it before we arrive is quicker. Waiting for a reply at the car park outside the nearest station, or near Narberth Library? Leave your car off throughout.
Unsure about AdBlue in the diesel tank around Narberth?
At times, "I think so" is all anyone can truthfully say. A slight ammonia-like whiff hangs around the filler, the bottle seems too light, and which cap came off is hard to recall. The gates of the local primary school in a hurry, perhaps, or someone's drive over in Coxlake.
What it means: a little spilled round your filler does no harm to your engine. The diesel tank with AdBlue in it is a different story. Turning on the vehicle cannot tell you which, and if there is AdBlue in the tank it will pull it in.
What to do: treat it as if it was put in. Do not start the car. Tell us what you noticed on the phone. A clear tank checked counts as a happier outcome than a run one drained.
What each AdBlue drain in Narberth has in common
Whichever situation you are in, this job starts the same way. Our engineers come to your car, whether it's at a forecourt, a drive, the car park at Ivy Bush or a side street near Bethesda Chapel, and ask three things: what got in, roughly how much, and whether your engine has run. Those answers settle the work, and you get our price on the phone, before anybody sets off.
Draining your tank comes first, followed by a careful flush — more important after urea than after petrol, because crystals and corrosion will not go on their own, no matter how long you wait. Then comes the fuel filter — flushed, or swapped where necessary — then clean diesel, and a test of the car. If your motor hasn't run, most jobs take about half an hour once we are there.
Starting the car comes last. Our test that it runs smoothly on fresh diesel comes before our engineers head off. Lasting damage is very unusual if it's spotted early, and the entire job is done where the vehicle is. Payment is that day, never upfront. For your insurer, you get a VAT invoice plus a written report from the engineer. Worth knowing: many insurers offer misfuelling cover, so a quick look at your documents while you wait is worthwhile.
About Narberth
Narberth is a small town in Pembrokeshire, situated inland at an elevation of around 93 metres. Narberth lies near the villages of Narberth Bridge and Rushacre, and is close to the scenic countryside of west Wales. Narberth has a population of approximately 3007 people, predominantly living in detached housing. Narberth is located about 22.9 miles from St Davids, the smallest city in the UK.
Narberth and Pembrokeshire: AdBlue drains across the area
Over SA postcodes, the teams covering Narberth — a town — reach surrounding places as well, Rushacre and Camp Hill among them. Giving us a SA67 7 postcode pins you quickest of all.
Centre of Narberth or a lay-by towards Narberth Moor: wherever it sits, your vehicle doesn't need to shift an inch for the drain. Our engineers drain it where it sits. If you're somewhere hard to explain, near Kings Court or close to a border, ring and ask instead of assuming.
The one-line version
Still unrun? Keep the car that way then ring. Run already: stop, switch down, ring 0333 366 0103. Petrol in Diesel takes over the remainder, within Narberth or anywhere across Pembrokeshire.