Neames Forstal: AdBlue in the Diesel Tank? Find Your Situation
Everything hinges on a single fact: if your motor has started after the AdBlue was added — far more than anything else. Over in Rhode Common or here in Neames Forstal, an unstarted motor must stay that way. Leave the engine and your ignition off then phone 0333 366 0103; it's generally a drain and a thorough flush, done where the vehicle is in Neames Forstal. If it's run, stop as soon as it is safe then switch off. It is a bigger job, though stage one does not change.
Compare your case to a situation from the ones below, anywhere across Kent you are.
On a Neames Forstal forecourt with AdBlue in a diesel
The cap you opened was the wrong one — and you only spot it as you're standing at the petrol pump, bottle or nozzle in hand. Possibly you're at the Gulf, perhaps at the Esso, possibly somewhere else around Neames Forstal.
Put simply: no better spot exists to spot it. Still in your tank, and nothing drawn through: that's where the AdBlue is.
Next: avoid the temptation to fire it up only to free up the petrol pump. Phone us from the forecourt once your car sits in a space — the staff will lend a hand to push it — and save the bottle. Emptying it right at the petrol pump is fine when it cannot be shifted, because the equipment is explosion-proof.
Neames Forstal, at home: AdBlue in the diesel tank
Several days had passed with the dash light on. Picked up a bottle, tipped it in at home, recycled the empty — and only then checked the cap again, too late. It occurs on drives just off Fox Lane as often as anywhere.
The point: no miles since makes it almost as good to spotting it at the petrol pump. Diesel and AdBlue stay separate: the AdBlue settles to the floor of your tank and stays put, however long the night.
Put the keys in the house tonight — otherwise a person might drive it off at breakfast — then phone us. We drain the vehicle on your drive, whether that is around Neames Forstal or out in South Street. Night-time empties outside a house are no problem: the pumps are low-noise.
Neames Forstal: drove off with AdBlue in a diesel?
Lumpy running, smoke, falling power or a glowing dashboard started a mile or two after the fill. Possibly it was on The Warren, possibly on the way out towards Canterbury, under 10 miles away.
What it means: the fuel system has pulled the AdBlue in. The injection pump and each injector see it as well on a longer run, once the fuel filter and lines have it. Every restart, like every mile, carries it deeper.
Your move: stop anywhere sensible, then turn the engine off. Neames Forstal lies under 3 miles from the M2; there, pull off at the next junction instead of pushing on for the services. No test restarts: clearing is not something AdBlue will do. Tell us hear the mileage covered as you call.
AdBlue in the wrong tank of a hire, lease or company car
You have only had the car a week. On your own car, AdBlue is absent or elsewhere. On this one, its cap is just next to the diesel cap — a surprise to you. Anyone, wherever around Kent, might make it.
The point: just as above, divided by whether it ran, but with one added stage. Any work on the car often needs the owner's go-ahead under hire or company terms.
What to do: call the hire firm or your fleet manager first, then us. That's quicker settled before we get there than after. If you are stranded in the car park at Selling, or by St Mary the Virgin, whilst you wait for an answer, leave the car off.
AdBlue in the diesel tank? Not sure, in Neames Forstal
At times, "I think so" is all you can honestly say. The bottle is lighter than it should be, there is a faint smell of ammonia round your filler, and you can't remember which cap you took off. Perhaps it happened in a hurry at the school gates at Selling Church of England Primary School, or on a friend's drive in Crouch.
In short: a spill near the filler leaves the motor unharmed. The diesel tank with AdBlue inside is a different matter. If there is AdBlue in the tank, firing up your car would draw it in, and it would not tell you which either.
What to do: treat it as if it went in. Don't start it. Tell us what you noticed on your phone. A clear tank looked at is a better outcome than a run one emptied.
The common ground in each Neames Forstal AdBlue drain
Whichever scenario you are in, the job starts the same way. We come to the vehicle, whether it's on a forecourt, a driveway, the car park at The White Lion or a side street close to St Peter & St Paul, Boughton, and ask three things: what was put in, roughly how much, and if the engine has run. Your price comes on the call, ahead of anyone setting off, and the replies set the job.
Then that tank is cleared and your system flushed thoroughly, which counts more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it doesn't rinse out on its own. Next comes the fuel filter — flushed, or replaced when needed — then fresh diesel, and a test of your vehicle. Not started? In that case about half an hour on site is most jobs.
We fire it up at the end. Before we go, it is tested to confirm it runs correctly on clean diesel. The entire job is done where your car is, and if it's noticed early, permanent damage is very unusual. Paying is that day, never upfront. For your insurer, you get a VAT invoice plus a written report from the engineer. Check your insurance while we arrive: misfuelling cover is included in many policies.
About Neames Forstal and where it is
Neames Forstal is a small village in Kent, situated approximately 6 miles from Canterbury and 48.8 miles from London. Neames Forstal sits in a rural area at an elevation of around 62 metres, surrounded by nearby places such as South Street, Oversland, and Gushmere. Neames Forstal has a population of around 509 people, with semi-detached housing being the predominant type of accommodation.
AdBlue drains round Neames Forstal and across Kent
As a rural village, Neames Forstal shares its vans with the surrounding towns — Gushmere, Oversland — right across ME postcodes. Your location is quickest from a postcode beginning ME13 9.
No moving is required, be it parked in the centre of Neames Forstal or in a layby heading to Fox Wood, and so leave it where it is. Wherever it sits, that is where it gets cleared. Awkward to explain? By The Mount (Popsy's View) or a border? Asking beats assuming, and so ring.
Your situation, in one line
Unstarted? Keep the vehicle that way then phone. Run by now: pull over, power down, ring 0333 366 0103. Petrol in Diesel takes over the rest, within Neames Forstal or anywhere across Kent.