AdBlue in the Diesel Tank in Netherexe, and What to Do Next
One fact counts above all when AdBlue is in a diesel tank, and it is if your engine has been started since. Anywhere the car stands — Stoke Canon, Netherexe — never start a motor that has not been started yet. Leave the motor and the ignition off then ring 0333 366 0103; it is usually a drain and a thorough flush, done where the car is around Netherexe. When your engine has run, pull in safely first, then switch the car off. A bigger job, yes, yet the same opening step.
Further down: the situations we see, anywhere across Devon. Choose yours.
On a Netherexe forecourt with AdBlue in a diesel
The cap you opened was the wrong one — and you only notice it as you are standing at the petrol pump, bottle or the nozzle in your hand. Be it Esso, Morrisons or anywhere else around Netherexe, the situation is the same.
In short: no better place to be to discover it. Still in that tank, with nothing pulled onwards: that's where the AdBlue sits.
What to do: don't get back in and crank it to clear the petrol pump. Phone us from the forecourt after the car is in a bay — the attendants will lend a hand to push it — and save the bottle. Can't move the car beside the petrol pump? Our explosion-proof kit makes a busy forecourt safe, and so it can be drained in place.
AdBlue in your diesel tank on a Netherexe drive?
Several days had passed with the dash light on. A bottle bought at the garage, tipped in at the drive — and it was only by the recycling that the cap caught a second look. Drives close to Dunsford Hill see it as much as any other street.
What it means: if you have not driven since, this is nearly as good as the forecourt. Diesel and AdBlue stay apart: the AdBlue drops to the base of the tank and remains there, however long the night.
Next: prevent an early-morning move by keeping your keys in the house, then ring us. Our technicians drain the vehicle on your driveway, whether that is around Netherexe or out in Rewe. The pumps are quiet enough to use outside a house at night.
AdBlue in a diesel and already driving in Netherexe?
Topped up, pulled away, and soon the motor was turning unevenly, blowing smoke, losing power, or lighting up your dash. Somewhere along Green Lane or else on the road to Exeter — under 5 miles away.
What it means: your fuel system has pulled the AdBlue in. It has been through your filter and the fuel lines and, the further you went, into your high-pressure pump and the injectors. Each mile and each restart takes it further.
Your move: stop anywhere safe, then switch the motor off. On the M5, under 3 miles from Netherexe, that means the next exit, not the services further on. It won't have cleared, and so there's no sense starting it again to find out. Call us and say how far you travelled.
AdBlue in the wrong tank of a hire, lease or company car
Seven days ago, the car was unknown to you. On your own car, AdBlue is absent or somewhere else. On this one, its cap is right by your diesel cap — a surprise to you. Across Devon, nobody is safe from it.
The point: just as above, split by if it ran, only with one added stage. Any work on your car often requires the owner's approval under rental or company agreements.
Sorting it before the van turn up is quicker, so ring the hire company or your fleet manager, and then us. Waiting for an answer in the car park at Newton St Cyres, or beside St John the Baptist Chapel? Leave your car off throughout.
AdBlue in your diesel tank? Not sure, around Netherexe
At times the fair answer is "I think so". The bottle is lighter than it should be, there is a faint smell of ammonia around the filler, and you can't remember which cap you took off. Maybe at a friend's driveway in Thorverton, or in a rush by Brampford Speke Church of England Primary School on the school run.
What it means: a little spilled round the filler does no harm to your engine. AdBlue inside the diesel tank does. Any AdBlue in that tank will be drawn in by starting your car, and the start wouldn't settle which it is in any case.
Next: assume it went in, and leave the motor off. Describe what you saw on the phone. A clean tank checked is a happier outcome than a run one emptied.
Each AdBlue drain in Netherexe shares these stages
Every case gets the same opening to the job. Filling station, driveway, the pub in the village's car park or a street beside Stone cross — our van reaches the car, and three questions come next: which liquid, which quantity, and if it ran. Your price comes over the phone, ahead of anyone setting off, and those replies shape the job.
Then your tank is cleared and the fuel system purged thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it does not rinse out on its own. Fresh diesel goes in after your filter is flushed or changed, and your car is finally tested. The majority of unrun vehicles are a half-hour visit from the moment our engineers turn up.
Firing it up comes last. Our check that it runs properly on fresh diesel comes before our technicians go. When it is noticed soon, the car very seldom has lasting damage, and the whole job takes place where it is. Payment is that day, never upfront. For the insurer, you get a VAT invoice plus a report from the engineer. Plenty of policies include misfuelling, so look at yours as we head over.
About Netherexe and where it is
Netherexe is a small hamlet situated on the riverside in Devon, with a low elevation of around 26 metres. Netherexe lies close to the city of Exeter, approximately 4.7 miles away, and is near other local places such as Rewe and Brampford Speke. Netherexe has a population of around 551 people, predominantly living in detached houses.
AdBlue drains across Devon, Netherexe included
As a rural hamlet, Netherexe has the same vans as the nearby towns — Brampford Speke, Berrysbridge — right through EX postcodes. A postcode starting EX5 4 is the quickest way to tell us where you are.
No moving is needed, be it parked centrally in Netherexe or in a layby en route to Rookery, and so leave it put. The van drains it where it stands. Awkward to explain? By Rewe War Memorial or a border? Checking is better than guessing, so ring.
In one line: your situation
Motor never started: phone, leaving it switched off. Whichever line fits, Petrol in Diesel handles the rest on 0333 366 0103, throughout Devon and in Netherexe — after you pull over, switch off then ring, if it's run.