AdBlue in the Diesel Tank in New Brotton: What Now?
Has your engine turned over since the AdBlue went in? This single question decides nearly everything about what comes next. Out in North Skelton or right in New Brotton, an unrun motor should stay that way. Leave the engine and the ignition off and phone 0333 366 0103; it's usually a drain and a thorough flush, done where your car is in New Brotton. Where the engine has been run, pull in safely straight away, then switch the car off. Step one stays the same, even though the job grows.
Wherever in North Yorkshire it took place, one of the situations below fits yours.
AdBlue in a diesel on a New Brotton forecourt
The cap you unscrewed was the wrong one — and you only spot it while you are standing at the petrol pump, bottle or nozzle in hand. Be it Asda, BP Saltburn or anywhere else in New Brotton, the situation is the same.
What it means: this is the ideal spot to find out. Nothing has pulled it through, and so the AdBlue sits only in that tank.
What to do: do not get back in and crank it to clear the pump. Three things: a shove into a space with the staff helping, the receipt saved, and a ring to us from where you stand. Stuck by the pump? Our explosion-proof equipment makes a busy forecourt safe, so we can drain the car where it is.
At home in New Brotton with AdBlue in the diesel tank
On your dash, a warning had been lit for days. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look again at the cap. Drives close to Huntcliffe Drive see it as much as any other street.
Put simply: if your vehicle has not moved since, it's almost as good as finding out at the pump. On the floor of that tank is exactly where AdBlue stays, since it won't mix with diesel — and a night going by changes no difference.
Next: stop any early-morning move by putting your keys indoors, then phone us. We drain the vehicle on your drive, whether that's in New Brotton or out in Brotton. The pumps are quiet enough to use outside a house at night.
New Brotton: drove off with AdBlue in a diesel?
You filled up, set off, and a mile or two later the motor began to run roughly, smoke, lose power or light up the dashboard. It might have been driving to Sunderland, under 50 miles away, or simply along Coach Road.
The point: the system has pulled AdBlue in by now. Through the fuel filter, through the pipework, and — the further the distance — deeper into the injection pump and each injector. Every restart, like every mile, pushes it on.
Next: pick a safe place, stop, and switch your engine off. Services further on are too far: from the A1(M), under 25 miles out of New Brotton, take the first junction. No test restarts: clearing itself isn't something AdBlue will do. About how far had it gone? Tell us as you call.
AdBlue in the wrong tank of a hire, lease or company car
You've had this car hardly a week. The AdBlue filler sits right beside the diesel filler, which you did not know, because your own vehicle either has no AdBlue or keeps it somewhere else. It can happen to anyone, anywhere in North Yorkshire.
What it means: the same as the situations above, depending on whether it has run, with one more stage. Any work on the car often requires the owner's approval under rental or fleet terms.
Sorting it before the van turn up is faster, and so phone the rental company or your fleet manager, and then us. Hanging on for a reply in the car park outside Saltburn, or near Saint Margaret of Antioch? Keep your car off meanwhile.
Not sure it was AdBlue in your diesel tank, New Brotton?
Sometimes the fair answer is "I think so". A slight ammonia-like whiff lingers near the filler, the bottle seems too light, and which cap came off is hard to recall. Maybe it happened in a hurry at the school gates at St Peter's Church of England Primary School, or on a friend's drive in New Skelton.
The point: the motor isn't hurt by a little AdBlue splashed on the filler. Inside your diesel tank, by contrast, AdBlue harms it. Turning on your car won't tell you which, and if there is AdBlue in the tank it will suck it in.
Next: assume it went in, and keep the engine off. Ring us and explain what you saw; we'd rather check a tank that turns out clean than drain one that has already been run.
New Brotton: what every AdBlue drain has in common
Each case has the same opening to the work. Three questions come when our engineers arrive — on a forecourt, a drive, a street beside Charm Bracelet or the car park at The Queens Arms: the liquid, the quantity, and whether the motor has run. Those replies settle the work, and you get our quote on the phone, before anybody heads out.
AdBlue forms crystals and is corrosive to some metals used in fuel systems, and so it does not rinse out on its own; that's why a full flush, after this drain, counts far more here than with petrol. The fuel filter is flushed, or replaced where it needs to be; clean diesel goes in; and the vehicle is tested. If the engine has not run, most jobs take about half an hour once we are there.
Our engineers fire it up last. Our technicians check it runs smoothly on fresh diesel before we go. Our engineers do the whole job where your car is, and permanent damage is very unusual when it has been noticed soon. Payment comes on the day, never upfront. For your insurer, there is a VAT invoice plus a written report from the engineer. Plenty of insurance policies cover misfuelling, and so check yours as we head over.
About New Brotton
New Brotton is a small locality on the north-east coast of England, situated near the towns of Brotton and Saltburn-by-the-Sea. New Brotton lies at an elevation of 102 metres, overlooking the North Sea coastline. New Brotton has a population of around 835 people, living in predominantly semi-detached housing.
AdBlue drains across North Yorkshire, New Brotton included
New Brotton is a coastal area, and the same teams that cover it work the towns around it too, Old Saltburn and Saltburn-by-the-Sea among them, across the TS postcode area. The location comes quickest from a postcode that starts TS12 2.
No towing is needed, whether stopped centrally in New Brotton or in a lay-by heading to Hunley Golf Club, and so keep it where it is. Our engineers drain it where it sits. If you are somewhere hard to describe, near From Beneath or close to a border, ring and ask instead of assuming.
Your scenario, summed up
Still unrun? Keep the car off then phone. Already run: stop, switch off and ring. Either way, Petrol in Diesel takes it from there around New Brotton and anywhere across North Yorkshire on 0333 366 0103.