What Now? AdBlue in the Diesel Tank in New Ferry
One fact matters above all once AdBlue is in a diesel tank, and that is if your engine has run since. Anywhere your car stands — Lower Bebington, New Ferry — don't run an engine that has not been started yet. Keep nothing on, ring 0333 366 0103, and expect a thorough flush plus a drain, carried out just where your vehicle stands in New Ferry. Already run? Stop when you safely can, then turn everything off. The job is bigger, yet the first step is the same.
Compare your case to a situation from the list below, wherever in Merseyside you happen to be.
On a New Ferry forecourt with AdBlue in a diesel
Only now, nozzle still in hand, you realise that the cap you opened was the wrong one, right at the petrol pump. Somewhere in New Ferry, then — Texaco, BP, or anywhere else nearby.
The point: of every spot to notice, the forecourt is the best. Still inside the tank, with nothing drawn through: that's where the AdBlue sits.
Next: resist the urge to start it only to move away from the petrol pump. A few jobs: a push into a space with the staff helping, the bottle saved, and a ring to us from where you stand. Our equipment is explosion-proof and fine on a live forecourt, so a car that can't be pushed away is cleared where it is at the pump.
At home around New Ferry with AdBlue in the diesel tank
On your dash, a reminder had shown all week. A bottle bought at the garage, emptied in at the drive — and it's just at the recycling that the cap got your eye. It occurs on drives just off Winstanley Road as frequently as anywhere.
Meaning? As long as the vehicle has not moved since, it is close to the pump case. AdBlue doesn't mix with diesel; it sinks to the bottom of that tank and waits there. Overnight doesn't change that.
What to do: leave your keys inside the house so nobody moves the vehicle in the morning. Then call. Out in Port Sunlight or here in New Ferry, the draining happens at your drive. Even at night, the pumps stay quiet enough for a driveway.
New Ferry: drove off with AdBlue in a diesel?
Rough running, smoke, falling power or a lit dashboard started a short way after the top-up. Somewhere on Woodhead Street or else on the road towards Liverpool — under 5 miles away.
Meaning? Your pump has sucked the AdBlue up. The high-pressure pump and every injector see it too on a longer run, after the filter and lines have had it. It travels further with each extra mile covered and each restart.
What to do: pull over where it's safe to do so and switch off. Leave by the first junction — not the services further along — if you're on the M53, under 3 miles from New Ferry. Don't restart the car to see if it has cleared; it will not have. About how far had it go? Tell us when you phone.
AdBlue in the wrong tank: hire, lease and company motors
You have had the car hardly a week. Your own car either does without AdBlue or keeps it somewhere different, so nothing warned you the AdBlue inlet was right next to your diesel. Anyone, anywhere in Merseyside, might do it.
Put simply: one extra stage on top of the situations above, and those turn on if it has run. Many hire and company contracts want the owner to approve work on the vehicle.
Your move: rental firm or your fleet manager first, us second, since settling it beforehand saves time. Keep it switched off as the reply arrives, even if you are waiting at Bebington or near Windsor Close Community Centre.
Unsure about AdBlue in the diesel tank around New Ferry?
Truthfully, the only answer may be that you think it did. Lighter, that bottle; a hint of ammonia round your filler; a hazy recollection of the cap. Look familiar? Maybe at a friend's driveway in Bromborough Pool, or in a rush by Grove Street Primary School at the school run.
The point: your engine isn't hurt by some AdBlue splashed around the outside. A diesel tank with AdBlue inside is a different story. If there is AdBlue in that tank, firing up the vehicle will pull it in, and it wouldn't tell you which either.
Next: act as though it went in, then keep your motor off. Phone and give the details: we would rather find a tank free of AdBlue than drain one once your engine has been run.
The common ground in every New Ferry AdBlue drain
The job begins the same way, whatever your situation. Our engineers come to your car, whether it's at a forecourt, a drive, the car park outside The John Masefield or a side street near St John the Evangelist, and ask three things: what got in, roughly how much, and if the motor has been run. Your price comes on the call, before a van leaves, and the replies shape the job.
Then that tank is cleared and the fuel system flushed thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, and so it doesn't rinse out on its own. Fresh diesel is put in after the filter is flushed or changed, and the car is then tested. If your engine hasn't run, the majority of jobs take about half an hour once we're there.
Last, our engineers start it. Our test that it runs smoothly on clean diesel comes before our technicians go. Permanent damage is very unusual if it is caught soon, and the entire job is done where the vehicle is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Many policies cover misfuelling, and so look at yours as we head over.
About New Ferry, briefly
New Ferry is a coastal suburban area in Merseyside, situated near the mouth of the River Mersey, with Liverpool just 3.5 miles away. New Ferry has a mix of housing types, but is predominantly characterised by terraced homes. New Ferry is close to nearby places such as Port Sunlight and Rock Park, and is set at a relatively low elevation of 22 metres above sea level. New Ferry is part of the larger urban area surrounding Liverpool, but retains its own distinct community,
AdBlue drains across Merseyside, New Ferry included
Throughout CH postcodes, the vans serving New Ferry — a residential suburb — reach surrounding places as well, Rock Park and Woodhey among them. The whereabouts comes clearest from a postcode beginning CH62 5.
Central New Ferry or a layby near New Ferry Park: either way it sits, your vehicle never needs to shift an inch for us. Where it sits, that's where it gets cleared. If you're somewhere hard to explain, near New Ferry Village Hall or close to a boundary, ring and ask instead of assuming.
Your situation, summed up
Engine not started: ring, and leave it switched off. Run by now? Stop, turn off, ring. Petrol in Diesel handles the remainder whichever case, across New Ferry and Merseyside, on 0333 366 0103.