AdBlue in the Diesel Tank in Newbridge: What Now?
What to do about AdBlue in a diesel tank depends on one thing more than any other: if the motor has been run since it went in. If it hasn't, keep it that way, whether your car is in Newbridge itself or out in Ton-y-pistyll. Usually this means emptying and thoroughly flushing it on the spot in Newbridge — so leave your ignition and motor off then phone 0333 366 0103. Stop the minute it is safe then switch off, if it has been run. Step one stays the same, even though the work is bigger.
Anywhere around Caerphilly it took place, one of the cases below fits yours.
On a Newbridge forecourt with AdBlue in a diesel
The cap you unscrewed was the wrong one — and you just notice it as you're standing at the pump, bottle or nozzle in hand. Somewhere in Newbridge, then — Texaco, Sainsbury's, or somewhere else nearby.
Meaning? Finding out on the forecourt is as good as it can be. No pump has drawn it in, and so the AdBlue stays just in the tank.
Do this: stay out of the car, even if the queue needs freeing. Phone us from the forecourt after your vehicle sits in a bay — the attendants will lend a hand to roll it — and keep the bottle. Can't move the vehicle by the pump? Our explosion-proof equipment makes a live forecourt safe, so we can drain the car where it is.
AdBlue in the diesel tank at home around Newbridge
Days had passed with the dash light on. Bought a bottle, tipped it in at home, recycled the empty — and only then checked the cap a second time, too late. Drives near West View see it as much as anywhere.
What it means: if you haven't driven since, this is nearly as good as the forecourt. At the bottom of your tank is where AdBlue stays, since it won't mix with diesel — and a night passing changes nothing of the difference.
Next: keys in the house, so nobody takes your car anywhere at breakfast. Then, phone. Our technicians drain the car on your drive, whether that's around Newbridge or out in Cwm-dows. The pumps are quiet enough to use outside a house at night.
On the road in Newbridge with AdBlue in a diesel
You filled up, set off, and a mile or two later the motor began to run unevenly, smoke, lose power or light up the dashboard. Ty-Llwydd, say, or the route to Newport — a run of under 10 miles.
Put simply: the AdBlue has been pulled through your fuel system. Through your filter, through the pipework, and — the further the distance — on into the high-pressure pump and every injector. It goes further with every extra mile covered and each restart.
Pull in safely — that's the first step — then switch it off. Service stations farther on are too far: from the M4, under 10 miles out of Newbridge, use the first junction. It won't have cleared, and so there's no point starting it again to check. Let us know the distance driven as you ring.
Hire, lease or company car with AdBlue in the wrong tank
It's a motor you have had for a week. Your own motor either has no AdBlue or puts it somewhere different, so nothing warned you the AdBlue cap sits right beside your diesel. It can happen to anyone, anywhere around Caerphilly.
The upshot: just as above, divided by whether it ran, but with one added stage. Many hire and company agreements want the owner to approve work on the vehicle.
Your move: hire firm or your fleet manager first, us next, since settling it beforehand saves time. Keep the car off while the answer arrives, even if you are waiting outside the nearest station or near Saint Paul's.
AdBlue in your diesel tank? Not sure, in Newbridge
Now and then, "I think so" is all you can truthfully say. The bottle is lighter than it should be, there is a faint smell of ammonia about your filler, and you can't remember which cap you took off. A rushed stop by the gates of the local primary school, or a visit to a friend in Pentwyn-mawr: either fits.
In short: spillage near the filler does the engine unharmed. A diesel tank with AdBlue inside is a different matter. Any AdBlue in the tank would be sucked in by starting the vehicle, and the start would not settle which it is in any case.
Next: assume it got in, then keep the engine off. Checking a tank that turns out clean beats draining one after it's been run — so phone then tell us what you noticed.
The common ground in every Newbridge AdBlue drain
Whatever the case, one start is used. Forecourt, driveway, Newbridge Constitutional Club's car park or a road beside Newbridge Tabernacle Baptist Church — our van reaches the vehicle, and three questions follow: what liquid, what amount, and whether it ran. Replies shape the job; the quote follows on the call whilst no one has left yet.
AdBlue forms crystals and is corrosive to certain metals used in fuel systems, and so it does not wash out on its own; that is why a full flush, after this drain, counts far more with AdBlue than with petrol. Last are your filter, flushed or replaced as needed; fresh diesel; and a check of your vehicle. Never started? In that case about half an hour on site is most jobs.
Firing it up comes at the end. With fresh diesel in, it runs while we check it is running smoothly, and then we leave. We do the whole job where your car is, and lasting damage is very rare if it has been spotted soon. Payment comes that day, never in advance. For your insurer, you get a VAT invoice and a written report from the engineer. It is worth knowing: many insurers offer misfuelling cover, so a quick look at your documents while we travel pays.
About Newbridge
Newbridge is a town situated on the banks of a river in Caerphilly, with a mix of semi-detached housing and other residential properties. Newbridge sits at an elevation of 117 metres, close to the nearby communities of Cwm-dows, Old Treowen, and Pantside. Newbridge is located near Newport, which is approximately 8 miles away, and is part of the wider urban area of south Wales. Newbridge has a population of around 8053 people, making it a modestly sized town in the region.
AdBlue drains around Newbridge, and across Caerphilly too
Old Treowen and Pantside have the same vans as Newbridge, a riverside town, plus further places throughout NP postcodes. A postcode starting NP11 4 is the quickest way to tell us where you are.
Centre of Newbridge or a lay-by towards Caetwmpyn Park: wherever it sits, your car doesn't need to shift an inch for this drain. Wherever it stands, that is where it gets emptied. Awkward to explain? By Newbridge War Memorial or a county line? Checking beats assuming, and so ring.
Your scenario, in one line
Motor not started: phone, leaving it switched off. Whichever case applies, Petrol in Diesel takes over from there on 0333 366 0103, across Caerphilly and within Newbridge — after you stop, turn off then ring, if it's run.