AdBlue in the Diesel Tank in Newcraighall, and What to Do Next
All of that hinges on a single fact: whether your engine has started since the AdBlue was added — far more than anything else. If it has not, keep it that way, whether the car is in Newcraighall itself or out in Stoneyhill. Leave the motor and the ignition off and call 0333 366 0103; it's normally a drain and a thorough flush, done where the vehicle is in Newcraighall. Already run? Stop when safe, then switch everything off. A bigger job, then, yet the identical opening step.
Wherever across City of Edinburgh it took place, one of the situations below matches yours.
At the petrol pump around Newcraighall: AdBlue in a diesel
Just now, nozzle yet in your hand, you realise that the cap you took off was the wrong one, right at the pump. It might be the Asda, or the Wm Turnbull, or a different station in Newcraighall.
The point: of all places to notice, this is the best. The AdBlue is in the tank and nowhere else. Nothing has pulled it in.
Next: resist the urge to fire it up only to free up the petrol pump. Ask the staff to help you push the car into a parking spot, keep the receipt or the bottle, and ring us from the forecourt. If it can't be moved, it can be emptied at the petrol pump: the equipment is explosion-proof and safe on a working forecourt.
Newcraighall, at home: AdBlue in your diesel tank
Several days had passed with the dash light on. A bottle bought at the shop, emptied in on the drive — and it's only at the bin that the cap got a second look. Houses just off Whitehill Road get caught out as much as everywhere else.
What it means: if you haven't driven since, this is almost as good as the forecourt. On the bottom of your tank is exactly where AdBlue waits, since it will not mix with diesel — and a night passing makes nothing of the difference.
Put the keys indoors tonight — otherwise a person might take it away at breakfast — then phone us. In Cleikimin or right here around Newcraighall, the drain is done at your drive. The pumping kit works quiet enough that it won't wake the street at night.
Newcraighall: set off with AdBlue in a diesel?
Rough running, smoke, falling power or a glowing dashboard arrived a mile or two after the fill. Perhaps it was on Newcraighall Road, possibly on the way out towards Edinburgh, under 5 miles away.
Meaning? Your fuel pump has taken the AdBlue up. Mileage decides how far it gets: filter and pipework to begin with, then the high-pressure pump and every injector. Each restart, like each mile, pushes it deeper.
Next: find a sensible place, pull in, then turn your engine off. Newcraighall sits under 10 miles from the M8; on it, come off at the first junction instead of pressing on to the services. No trial starts: clearing itself isn't something AdBlue will do. Call, saying what distance the car was driven.
Hire, lease or company car with AdBlue in the wrong tank
You've had the vehicle hardly a week. Unknown to you, the AdBlue and diesel fillers sit next to each other here — unlike your own vehicle, which has no AdBlue or keeps it in another spot. Any driver, anywhere across City of Edinburgh, might make the same.
Meaning? Whatever applies above applies too — run or unrun — plus one further stage. Many hire and company agreements want the owner to approve work on your car.
Sorting it before we turn up is quicker, and so phone the rental company or your fleet manager, then us. Waiting for an answer in the car park at the nearest station, or near Mark Carr? Leave the engine off meanwhile.
Not sure it was AdBlue in the diesel tank, Newcraighall?
Sometimes the fair answer is "I think so". The bottle is lighter than it should be, there's a faint smell of ammonia around your filler, and you can't remember which cap you took off. The gates of the local primary school in a rush, perhaps, or someone's driveway over in Whitehill.
Meaning? Spills outside the inlet don't reach your motor at all. A diesel tank with AdBlue in it is another story. Any AdBlue in the tank would be drawn in by starting the vehicle, and the start wouldn't settle which it is in any case.
Next: act as though it got in, then keep your motor off. Ring with what you saw: we'd sooner confirm a clean tank than drain one once your motor has been run.
The common ground in every Newcraighall AdBlue drain
Whatever the situation, one start applies. Three questions are asked once our engineers reach the car — on a forecourt, a driveway, a road beside TK Maxx or the car park outside Cuddie Brae: the fluid, the amount, and if it has run. Replies shape the work; the quote comes by phone whilst nobody has left yet.
A thorough flush follows the drain. With petrol it is routine; with AdBlue it's crucial, since crystals form and certain metals are attacked, and none of it rinses away unaided. Fresh diesel is put in after the filter is flushed or changed, and the car is finally checked. Where your motor has not run, allow about half an hour once we arrive, in most jobs.
Last, our technicians start the engine. Our engineers check it runs smoothly on clean diesel before leaving. We do the whole job where the car is, and permanent damage is very uncommon if it has been noticed early. Nothing is taken upfront, payment is made on the day, and you get what the insurer wants: an engineer report plus a VAT invoice. It is worth knowing: many insurers include misfuelling cover, so a check of your policy as you wait is worthwhile.
About Newcraighall and where it is
Newcraighall is a suburban area in the City of Edinburgh, situated near the coast at an elevation of around 45 metres. Newcraighall lies approximately 3.7 miles from Edinburgh city centre, within commuting distance of the city's amenities. Newcraighall is characterised by its semi-detached housing stock, which is typical of many suburban areas in the region. Newcraighall is also close to other nearby places, including Cleikimin, Brunstane, and Niddrie.
AdBlue drains in Newcraighall, and across City of Edinburgh too
Over EH postcodes, the vans serving Newcraighall — a residential suburb — work surrounding towns as well, Brunstane and Niddrie among them. Giving us a EH15 3 postcode finds you quickest of all.
No moving is needed, whether stopped in the centre of Newcraighall or on a layby heading to Newcraighall Park, and so leave it where it is. We drain the car where it stands. Tricky to pin down? By Marks & Spencer or a county line? Checking is better than assuming, so phone.
In one line: your situation
Engine not started: ring, leaving it alone. Whatever case fits, Petrol in Diesel takes over the rest on 0333 366 0103, across City of Edinburgh and within Newcraighall — once you pull over, turn off and phone, if it has run.