Newfield: AdBlue in the Diesel Tank? Find Your Situation
What to do about AdBlue in a diesel tank comes down to one thing more than any other: if the motor has run since it went in. Wherever the vehicle stands — High Handenhold, Newfield — never run a motor that has not run yet. Switch nothing on, ring 0333 366 0103, and expect a proper flush plus a drain, carried out right where your vehicle stands around Newfield. Already run? Pull over when safe, then switch it off. Step one remains the same, even if the job grows.
Compare your case to a situation from the ones below, wherever in Durham you are.
Newfield forecourt: AdBlue in a diesel at the pump
You're at the pump, the nozzle or the bottle still in your hand, and you have just noticed the cap you opened was the wrong one. Anywhere around Newfield, then — Esso, Durham Fuel Centre, or somewhere else nearby.
The upshot: of every spot to find out, this is the best. Just that tank has AdBlue; not one part past it has drawn it in.
What to do: do not get back in and crank it to clear the pump. Ring us from the forecourt after the car sits in a bay — the attendants will lend a hand to roll it — then save the bottle. Our equipment is explosion-proof and fine on a live forecourt, so a car that can't be pushed away is drained where it is at the petrol pump.
Newfield, at home: AdBlue in the diesel tank
On your dash, a warning had been lit all week. A bottle from the garage, tipped in at the driveway — and it was only by the recycling that the cap got your eye. Just off South View is not different from any other place.
The point: no miles since makes this almost equal to finding it at the petrol pump. At the floor of the tank is where AdBlue stays, because it will not mix with diesel — and a night passing changes no difference.
What to do: leave your keys inside the house so no one moves your car in the morning. Then ring. Your driveway is where it is drained, whether in Newfield or Pelton Fell. Our pumping kit works quietly enough not to disturb the neighbours at night.
Newfield: set off with AdBlue in a diesel?
Lumpy running, smoke, falling power or a lit dashboard started a short way after the fill. Somewhere along Front Street or heading to Durham — under 10 miles away.
The upshot: your system has pulled AdBlue through already. The high-pressure pump and every injector see it too on a bigger run, once your filter and lines have it. Each restart, like every mile, carries it on.
What to do: pull over where it is safe to do so then switch off. Exit at the first junction — not the services beyond — if you are on the A1(M), under 3 miles from Newfield. Do not restart it to see if it has cleared; it will not have. About what distance had it gone? Say so as you call.
Hire, lease or company car with AdBlue in the wrong tank
A week ago, it was unknown to you. Your own car either does without AdBlue or keeps it somewhere different, and so no one told you the AdBlue inlet was right beside your diesel. Wherever you happen to be across Durham, every motorist could slip up.
In short: an extra stage on top of the situations above, which turn on whether it's run. The owner often needs to sign off any work, under plenty of rental and company contracts.
What to do: ring the hire firm or your fleet manager first, then us. That is quicker settled before our technicians get there than after. Stranded near Holy Trinity Pelton or outside Chester-Le-Street till someone answers, the vehicle stays switched off throughout.
AdBlue in your diesel tank? Not sure, in Newfield
"I think so" is sometimes as honest as it gets. What cap was taken off, you cannot say; but the bottle weighs lighter than it ought to, and ammonia hangs by the filler. A hurried stop by the gates of Roseberry Primary and Nursery School, or a visit to a friend in Pelton: both fits.
The upshot: your engine is not harmed by a little AdBlue splashed on the outside. AdBlue inside the diesel tank does. Starting the vehicle cannot tell you which, and if there is AdBlue in that tank it would draw it in.
What to do: treat it as if it was put in. Don't start it. Checking a tank that proves clean beats emptying one once it has been run — so phone and tell us what you saw.
Newfield: what each AdBlue drain has in common
Every situation gets the same start to the work. Wherever your vehicle is — Newfield Inn's car park, a road beside Pelton Fell War Memorial, a driveway, a filling station — our van gets there and we ask about the fluid, the amount, and whether your motor has turned over. Your price comes over the phone, before a van leaves, and those replies shape the work.
A thorough flush comes after the drain. With petrol it's routine; with AdBlue it is essential, since crystals form and some metals are attacked, and neither washes out unaided. The filter is flushed, or replaced where it needs to be; fresh diesel goes in; and the vehicle is tested. If the engine hasn't run, the majority of jobs take about half an hour once we're there.
The final step is starting the car. Our technicians make sure it runs smoothly on fresh diesel before we go. The entire job is done where the vehicle is, and when it's caught early, permanent damage is very uncommon. Paying comes that day, never upfront. For the insurer, there is a VAT invoice and a written report from the engineer. It is worth remembering: many insurers offer misfuelling cover, and so a check of your policy while we travel pays.
About Newfield and where it is
Newfield is a village situated on the riverside in County Durham, with a population of around 1213 people. Newfield has a mix of housing types, but terraced houses are the most predominant. Newfield is located near several other small settlements, including Pelton Fell, Whitehill, and Grange Villa, and is approximately 6.2 miles from the city of Durham. Newfield sits at an elevation of 95 metres above sea level, in the north east of England.
AdBlue drains across Durham, Newfield included
Throughout DH postcodes, the teams serving Newfield — a village — work nearby towns as well, Whitehill and Grange Villa among them. The whereabouts is clearest from a postcode beginning DH2 2.
Whether your car is on a lay-by on the way to Roseberry Grange Golf Club or in a car park in the middle of Newfield, it doesn't need to move. Our van empties it in place. If you're somewhere hard to explain, close to King Coal or close to a boundary, ring and ask instead of guessing.
The one-line version
Motor not started: ring, leaving it alone. Whichever case fits, Petrol in Diesel handles from there on 0333 366 0103, throughout Durham and in Newfield — after you stop, switch off then ring, if it's run.