AdBlue in the Diesel Tank in Newliston: What Now?
What to do about AdBlue in a diesel tank depends on one thing more than any other: if your motor has run since it got in. Not started so far? Then leave the car that way, wherever the car is — Newliston or Hayfield. Normally that means emptying and properly rinsing it on the spot around Newliston — so leave the ignition and motor off and phone 0333 366 0103. When the engine has run, pull in safely first, then switch it off. A bigger job, then, but the identical first step.
Find the situation below that matches yours, wherever around Fife it happened.
AdBlue in a diesel on a Newliston forecourt
The cap you opened was the wrong one — and you only spot it as you're stood at the petrol pump, bottle or nozzle in your hand. Perhaps you are at the Sainsbury's, possibly at the Shell, perhaps somewhere else around Newliston.
The point: of all places to find out, this is the best. Nothing has pulled it in, and so the AdBlue stays only inside the tank.
Do this: keep out of the car, however much the pump needs clearing. Have the staff to lend a hand pushing it into a bay, hold on to the receipt, then ring us from there. Emptying it there at the petrol pump is possible when it cannot be shifted, because the equipment is explosion-proof.
AdBlue in the diesel tank at home around Newliston
For days the dashboard had been warning you. A bottle from the garage, emptied in at the driveway — and it's just by the bin that the cap got your eye. It occurs on drives just off Forres Drive as often as anywhere.
The point: zero miles since leaves this almost equal to finding it at the pump. At the bottom of the tank sits where AdBlue stays, because it won't mix with diesel — and a night going by changes no difference.
Keep the keys in the house tonight — otherwise a person might take it away at breakfast — then phone us. Chapel or Newliston: whichever your driveway sits, that's where it is emptied. Even at night, our pumps are quiet enough for a driveway.
Set off with AdBlue in a diesel around Newliston?
A short way after filling up, the engine began playing up: rough running, smoke, less power, lights on your dash. Anywhere along Huntly Crescent or else heading to Dunfermline — under 15 miles away.
Meaning? The fuel pump has sucked the AdBlue up. Distance decides how deep it gets: filter and lines first, then the injection pump and every injector. Every restart, like each mile, pushes it deeper.
Pull in somewhere safe — that's the first job — then switch everything off. On the M90, under 10 miles from Newliston, that means the next junction, not the services further on. Do not restart the car to see if it has cleared; it will not have. Call, saying what distance the vehicle was driven.
Hire, lease or company car with AdBlue in the wrong tank
It is a car you have had for a week. Your own vehicle either does without AdBlue or keeps it somewhere different, so nothing told you the AdBlue inlet was just beside the diesel. Across Fife, nobody is immune.
What it means: the same as the situations above, depending on whether it's run, with one more step. Work on your vehicle frequently needs the owner's approval under hire or company terms.
What to do: call the hire firm or your fleet manager first, then us. That's faster settled before our technicians arrive than after. If you're stranded in the car park outside Kirkcaldy, or by Newcraigs Evangelical Church, whilst you wait for an answer, leave the car off.
Newliston: unsure if it was AdBlue in your diesel tank?
At times, "I think so" is all anyone can truthfully say. Which cap was taken off, you cannot say; meanwhile the bottle feels less than it ought to, and a whiff of ammonia hangs by the filler. Possibly it happened in a hurry at the school gates at the local primary school, or on a friend's drive in Cluny.
Meaning? Drips around the inlet don't reach your engine at all. AdBlue inside your diesel tank does. You cannot tell which by turning the key, and doing so would pull in any AdBlue that is in the tank.
Next: assume it got in, then leave the engine off. Inspecting a tank that proves free of AdBlue is better than draining one after it's been run — so phone then describe to us what you saw.
Newliston: what every AdBlue drain has in common
No matter the situation, a single opening is used. Three questions are asked when our engineers arrive — at a forecourt, a driveway, a street beside 115th Fife Scout Group or the car park outside The Tavern: the liquid, the amount, and if the motor has been started. Your price comes over the phone, before a van leaves, and the replies set the work.
AdBlue crystallises and is corrosive to certain metals used in fuel systems, so it does not rinse out unaided; that is why a full flush, after this drain, counts far more with AdBlue than with petrol. Finally are the filter, cleaned or renewed if necessary; clean diesel; and a check of your car. Most unrun cars are a half-hour job after the moment we arrive.
Firing it up comes last. Before we leave, it is checked to be sure it runs smoothly on clean diesel. If it is caught soon, the car very rarely has lasting damage, and the entire job takes place where it is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Check your insurance before we're en route: cover for misfuelling comes built into plenty of policies.
About Newliston
Newliston is a suburban area in Fife, situated on the coastal fringe of Scotland, with a mix of terraced housing and local amenities. Newliston sits at an elevation of 122 metres, overlooking the surrounding countryside and the Firth of Forth. Newliston is located near several smaller communities, including Chapel and Templehall, and is within commuting distance of Dunfermline. Newliston has a population of around 4296 people, living in a range of predominantly terraced homes.
AdBlue drains about Newliston and across Fife
Newliston is a residential suburb, and the same teams that cover it work the towns around it too, Templehall and Dunnikier among them, across the KY postcode area. A postcode starting KY2 6 is the quickest way to tell us where you are.
Centre of Newliston or a layby towards Rabbit Braes Community Park: wherever it is, your vehicle never needs to move at all for this drain. The drain is done on the spot. If you are somewhere hard to describe, near Chapel Neighbourhood Centre or close to a border, ring and ask rather than assuming.
Your scenario, in one line
Not run yet: keep the vehicle off and call. Whichever line fits, Petrol in Diesel handles the rest on 0333 366 0103, throughout Fife and in Newliston — once you pull over, switch off and ring, if it has run.