AdBlue in the Diesel Tank in Newton: What Now?
Has your engine run since the AdBlue was put in? That single point settles almost everything about what comes next. Anywhere your vehicle stands — Nottage, Newton — don't run a motor that hasn't been started yet. Usually this is draining and thoroughly purging it on the spot in Newton — so keep the ignition and motor off and call 0333 366 0103. Already run? Pull over when safe, then turn it off. A larger job, then, but the same first move.
Further down: the cases our technicians meet, wherever in Bridgend. Pick yours.
At the petrol pump in Newton: AdBlue in a diesel
The cap you unscrewed was the wrong one — and you just notice it while you're stood at the petrol pump, bottle or the nozzle in hand. It could be the Oil4Wales, or the Esso, or another forecourt around Newton.
Put simply: no better spot exists to spot it. Still inside that tank, and nothing drawn through: that is where the AdBlue is.
What to do: don't get back in and start the vehicle to clear the pump. Phone us from the forecourt once the vehicle sits in a space — the attendants will help roll it — then save the receipt. Our equipment is explosion-proof and safe on a live forecourt, so a car that can't be pushed clear is cleared right at the pump.
AdBlue in your diesel tank on a Newton drive?
Days had gone by with the warning light on. You bought a bottle, poured it in on the driveway, and only when you put the empty bottle in the recycling did you look again at the cap. Houses just off Beach Road are caught out as much as everywhere else.
What it means: if you have not driven since, this is almost as good as the forecourt. Being reluctant to blend, AdBlue drops low inside that tank and waits. A night standing changes none of that.
Keep the keys in the house tonight — otherwise a person may drive it off first thing — and call us. Out in Wig-Fach or right here around Newton, the draining is done at your drive. Even at night, the pumps stay quiet enough for a residential street.
Newton: drove off with AdBlue in a diesel?
Topped up, drove away, and soon your motor was turning unevenly, blowing smoke, losing power, or lighting up the dash. Clevis Hill, say, or the way towards Swansea — a trip of under 15 miles.
In short: the AdBlue has been pulled into your fuel system. The injection pump and every injector see it too on a longer trip, once the filter and lines have had it. More driving, more starts: further it goes.
Pull in somewhere safe — that's the first job — then turn everything off. On the M4, under 3 miles from Newton, that means the next junction, not the services further on. Do not restart the car to see if it has cleared; it will not have. Tell us hear the mileage driven as you call.
Hire, lease or company car with AdBlue in the wrong tank
You've just driven the car for days. Your own motor either does without AdBlue or keeps it elsewhere, so nothing told you the AdBlue cap sits right beside the diesel. Anyone, anywhere across Bridgend, might make the same.
What it means: the same as the situations above, depending on whether it's run, with one more stage. Many hire and fleet agreements need the owner's approval before repairs.
Settling it before the van turn up is faster, so ring the rental company or your fleet manager, then us. Hanging on for a reply in the car park outside Pyle, or near Saint John the Baptist Church? Leave your engine off throughout.
Newton: unsure whether it was AdBlue in the diesel tank?
At times the fair answer is "I think so". Lighter, the bottle; a hint of ammonia near the filler; a hazy memory of which cap. Sound familiar? The gates of the local primary school in a rush, perhaps, or someone's driveway over in South Cornelly.
The point: your motor isn't hurt by a little AdBlue splashed around the outside. The diesel tank with AdBlue in it is another matter. Starting the car cannot tell you which, and if there is AdBlue in the tank it would draw it in.
What to do: treat it as if it was put in. Don't start the car. Inspecting a tank that turns out free of AdBlue beats emptying one once it has been run — so ring and describe to us what you noticed.
Newton: what every AdBlue drain has in common
The job opens the same way, whichever the situation. Wherever your car is — The Ancient Briton's car park, a road beside St Mary's Church, a driveway, a forecourt — our van arrives and we ask about the liquid, the quantity, and if your motor has turned over. Your price is given on the call, before a van leaves, and those replies shape the job.
AdBlue forms crystals and is corrosive to certain metals in fuel systems, so it won't rinse out unaided; that is why the flush, after this drain, counts far more with AdBlue than with petrol. Fresh diesel is put in once your filter has been flushed or replaced, and the car is then checked. Where your motor hasn't run, expect about half an hour once we arrive, in most cases.
We start the car at the end. Before we leave, it's checked to confirm it runs smoothly on fresh diesel. The whole job is done where your car is, and when it is caught quickly, long-term damage is very rare. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. It is worth remembering: many insurers include misfuelling cover, so a quick look at your documents as you wait pays.
About Newton
Newton is a coastal suburban area in Bridgend, Wales, situated near the villages of Wig-Fach and Tythegston. Newton lies at an elevation of 15 metres, close to the seaside town of Porthcawl. Newton is characterised by its predominantly detached housing stock, reflecting its development as a residential area. Newton is located near Swansea, the nearest city, which is 14.7 miles away.
Newton and Bridgend: AdBlue drains across the area
As a residential suburb, Newton has the same vans as the surrounding towns — Tythegston, Porthcawl — right across CF postcodes. Fastest of all: a CF36 5 postcode to show your location.
Whether the car is on a lay-by on the way to Griffin Park or in a car park in the middle of Newton, it doesn't need to move. Wherever it sits, that's where it is emptied. If you're somewhere hard to describe, near Coney Beach Funfair or close to a border, ring and ask rather than guessing.
Your scenario, summed up
Not run yet: keep the car off and call. Run already: pull over, power down, ring 0333 366 0103. Petrol in Diesel takes over the rest, within Newton or wherever in Bridgend.