What Now? AdBlue in the Diesel Tank in Newton
One thing counts above all once AdBlue is in a diesel tank, and it is if your motor has run since. If it hasn't, keep it that way, whether the vehicle is in Newton itself or out in Newtown. Normally this means emptying and thoroughly rinsing it on the spot around Newton — so leave the key and motor off and phone 0333 366 0103. Already started? Pull over when safe, then turn it off. A larger job, yes, yet the identical first step.
Find the scenario below that matches yours, wherever in Cheshire it happened.
At the petrol pump in Newton: AdBlue in a diesel
The cap you unscrewed was the wrong one — and you only spot it while you are stood at the petrol pump, bottle or the nozzle in your hand. Possibly you're at the Shell, perhaps at the Morrisons, perhaps somewhere else in Newton.
What it means: this is the ideal location to find out. The AdBlue is inside the tank and nowhere else. Nothing has pulled it in.
What to do: do not get back in and fire it up to clear the pump. Get the attendants to lend a hand pushing it into a bay, save the bottle, then ring us right there. If it cannot be moved, it can be drained at the pump: the equipment is explosion-proof and safe on a busy forecourt.
At home in Newton with AdBlue in your diesel tank
Days had gone by with the dash light on. Only at the recycling bin, the empty bottle in hand, did you glance back at the cap you had used on the driveway. Drives near Grasmere Road see it as much as anywhere.
The upshot: zero miles since leaves it almost equal to finding it at the pump. Diesel and AdBlue keep apart: the AdBlue settles to the floor of your tank and stays there, no matter how long it waits.
Next: the keys in the house, so nobody takes your car anywhere at breakfast. After that, ring. Your driveway is where it is drained, be it in Newton or Hoole. The pumps are quiet enough to use outside a house at night.
Newton: drove off with AdBlue in a diesel?
Rough running, smoke, falling power or a lit dashboard started a short way beyond the fill. Somewhere on Kingsway or else on the road towards Chester — under 3 miles away.
In short: the AdBlue has been sucked into your fuel system. Distance sets how deep it gets: filter and pipework to begin with, then the high-pressure pump and every injector. It travels further with every mile driven and each restart.
What to do: pull over where it's safe then switch off. Services further along are too far: on the M53, under a mile out of Newton, use the next junction. Restarting it to check gets nothing — AdBlue never clears on its own. Phone us and say how far you travelled.
Hire, lease or company car with AdBlue in the wrong tank
Seven days ago, the car was unknown to you. On your own car, AdBlue is absent or elsewhere. On this one, its cap is just by the diesel cap — news to you. Across Cheshire, nobody is immune.
In short: one extra stage on top of the cases above, which depend on if it's run. Work on the vehicle frequently requires the owner's approval under rental or fleet agreements.
Sorting it before the van arrives is faster, and so ring the hire company or your fleet manager, and then us. Stranded by Kingsway Chapel or outside Chester until the firm answers, the vehicle remains turned off throughout.
Newton: unsure whether it was AdBlue in the diesel tank?
Occasionally the fair answer is "I think so". The bottle is lighter than it should be, there is a faint smell of ammonia around the filler, and you cannot remember which cap you took off. It might have been on a friend's driveway in Boughton, or in a rush outside Newton Primary School on the school run.
Put simply: spillage round the filler leaves your motor no harm. A diesel tank with AdBlue inside is a different story. You can't tell which by turning the ignition, and doing so will suck in any AdBlue that is in that tank.
Next: act as though it got in, then keep your motor off. Tell us what you saw on your phone. A clean tank looked at is a happier outcome than an already-run one drained.
Newton: what every AdBlue drain has in common
Whichever scenario you are in, the job starts the same way. Three things come once we reach your car — on a filling station, a driveway, a street beside Kingsway and Newton Residents Association or the car park at Dee Miller: the liquid, the amount, and if it has run. Those answers determine the work, and you get our price on the phone, before anybody heads out.
A thorough flush follows this drain. With petrol it's routine; with AdBlue it is essential, because deposits form and certain metals corrode, and neither rinses out unaided. Fresh diesel is put in after your filter is cleaned or replaced, and the car is then tested. If your engine has not run, most jobs take about half an hour once we're there.
The final step is starting the car. Our test that it runs properly on new diesel comes before our engineers leave. The entire job is done where the vehicle is, and when it is noticed soon, long-term damage is very unusual. Nothing is taken upfront, settlement is made on the day, and you get what your insurer asks for: an engineer report plus a VAT invoice. Plenty of policies cover misfuelling, and so check yours while the van travels.
About Newton itself
Newton is a suburban area located near Chester in Cheshire, England, with a population of around 6837 people. Newton sits at an elevation of 32 metres, close to the nearby places of Hoole, Upton, and Bache. Newton is characterized by its predominantly semi-detached housing stock, typical of many suburban areas in the North West region. Newton is situated approximately 1.4 miles from Chester and 164.9 miles from London.
AdBlue drains around Newton, and across Cheshire too
Upton and Bache get the identical teams as Newton, a residential suburb, along with other towns throughout CH postcodes. A postcode starting CH2 2 is the quickest way to tell us where you are.
No moving is required, be it stopped centrally in Newton or in a layby heading to Lime Wood Fields, and so keep it where it is. Our technicians drain the vehicle where it stands. If you are somewhere hard to describe, near St. Columba's RC Church or close to a border, ring and ask instead of assuming.
The one-line version
Not run yet: keep it off then call. Run already: pull over, power down, ring 0333 366 0103. Petrol in Diesel handles the rest, within Newton or wherever in Cheshire.