What Now? AdBlue in the Diesel Tank in Newtown
Everything hinges on a single fact: if the motor has been run after the AdBlue was added — more than anything else. Not run so far? Then leave it like that, wherever the vehicle sits — Newtown or Woodlands. Leave the engine and your ignition off and phone 0333 366 0103; it is generally a drain and a thorough flush, done where the car is in Newtown. If it has run, stop as soon as it is safe then switch off. A bigger job, then, yet the same opening step.
Compare your case to a situation from the ones below, wherever across Somerset you are.
At the pump around Newtown: AdBlue in a diesel
The cap you unscrewed was the wrong one — and you only notice it as you are standing at the pump, bottle or the nozzle in hand. Maybe you are at the Morrisons, maybe at the Shell, possibly somewhere else around Newtown.
The upshot: of every spot to find out, this is the best. No pump has drawn it through, and so the AdBlue sits just inside your tank.
Next: avoid the urge to fire it up only to move away from the pump. A few jobs: a shove into a bay with the staff helping, the bottle saved, and a ring to us from where you stand. Our equipment is explosion-proof and fine on a live forecourt, so a vehicle that cannot be pushed clear is drained right at the petrol pump.
Newtown, at home: AdBlue in the diesel tank
On your dash, a reminder had been lit all week. Bought a bottle, poured it in at home, recycled the empty — and only then looked at the cap again, after the fact. Just off Church Lane is no different from anywhere.
The point: zero miles since makes it nearly as good to spotting it at the petrol pump. At the bottom of the tank sits exactly where AdBlue stays, because it will not blend with diesel — and a night going by makes nothing of the difference.
Put the keys indoors tonight — otherwise a person might take it away at breakfast — and phone us. We drain the vehicle on your drive, whether that's around Newtown or out in West Pennard. Late-night drains beside a house are fine: the pumps are low-noise.
Newtown: drove off with AdBlue in a diesel?
Lumpy running, smoke, falling power or a glowing dashboard arrived a short way beyond the top-up. Maybe heading for Wells, under 5 miles away, or just along Breech Lane.
The point: your system has drawn AdBlue in by now. It's been through the fuel filter and the lines and, the further you went, into the high-pressure fuel pump and the injectors. Each mile and each restart takes it further.
Pull in somewhere safe — that is the first job — then switch it off. Exit by the first junction — not the services beyond — if you are on the M5, under 15 miles from Newtown. Starting it again to test gets nothing — AdBlue never clears itself. Call, saying what distance your vehicle went.
AdBlue in the wrong tank of a hire, lease or company car
Seven days back, the car was new to you. On your own car, AdBlue is missing or elsewhere. On this one, its inlet is just by your diesel inlet — a surprise to you. Anyone, wherever in Somerset, could do the same.
What it means: the same as the situations above, depending on whether it's run, with one more step. Work on your vehicle often requires the owner's approval under hire or company agreements.
Next: phone the hire company or your fleet manager first, and then us — settling it before we arrive is faster. Keep the vehicle switched off while the answer arrives, even if you are parked at Castle Cary or near St Nicholas.
Unsure about AdBlue in your diesel tank around Newtown?
Now and then, "I think so" is all anyone can truthfully say. What cap came off, you cannot recall; meanwhile the bottle weighs less than it ought to, and a whiff of ammonia lingers by your filler. Maybe at a friend's driveway in Havyatt, or rushing by West Pennard Church of England Primary School on the school run.
In short: a spill near your filler leaves the motor unharmed. A diesel tank with AdBlue inside is a different matter. If there is AdBlue in your tank, firing up the vehicle will suck it in, and it would not tell you which either.
What to do: treat it as if it got in. Do not start it. Phone and give the details: we'd rather confirm a clean tank than drain one after the engine has been run.
The common ground in each Newtown AdBlue drain
The job begins the same way, whichever the situation. We come to the vehicle, whether it is at a forecourt, a drive, the car park at Red Lion or a side street close to West Bradley, and ask three things: what got in, roughly how much, and if your engine has been run. Replies shape the job; the price comes on the call whilst nobody has set off yet.
Draining the tank comes first, then a full flush — more important with urea than with petrol, because crystals and corrosion will not clear by themselves, however long it sits. Last come the fuel filter, flushed or renewed if necessary; fresh diesel; and a test of the vehicle. Not started? In that case about half an hour once we are there is most jobs.
The last step is firing it up. With fresh diesel in, it runs while we make sure it is running smoothly, and then we leave. Permanent damage is very uncommon when it is noticed soon, and the whole job is done where the car is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Dig out your insurance before we're en route: cover for misfuelling is included in many policies.
About Newtown itself
Newtown is a suburban area in Somerset, situated inland at an elevation of 41 metres, approximately 4.6 miles from the city of Wells. Newtown is characterized by its predominantly detached housing stock, reflecting its development as a residential area. Newtown sits near other local places, including West Pennard, East Street, and Piltown, and is home to around 693 residents. Newtown is located in the South West region of England, about 111.7 miles west of London.
AdBlue drains in Newtown, and across Somerset too
As a new town, Newtown has the same vans as the nearby towns — Piltown, East Street — all the way across BA postcodes. Fastest of all: a BA6 8 postcode for where you stand.
Central Newtown or a lay-by near Lower Woodlands: wherever it is, your car doesn't need to shift an inch for this drain. Our technicians drain the vehicle where it stands. Tricky to pin down? By St Dunstan or a county line? Checking beats guessing, so ring.
In one line: your situation
Engine never started: phone, leaving it switched off. Whichever case fits, Petrol in Diesel takes over the rest on 0333 366 0103, throughout Somerset and in Newtown — after you pull over, switch off then ring, if it's run.