Newtown: AdBlue in the Diesel Tank? Find Your Situation
One fact counts above all once AdBlue is in a diesel tank, and that is if your engine has been started afterwards. Anywhere your car is — Langport Eastover, Newtown — don't run a motor that hasn't been started yet. Phone 0333 366 0103 with the ignition and motor still off. Across Newtown, such a case is generally drained and cleaned on the spot. Already started? Pull over when you safely can, then turn everything off. It is a bigger job, yet stage one does not change.
Find the situation below that matches yours, wherever across Somerset it happened.
Newtown forecourt: AdBlue in a diesel at the pump
Only at this point, bottle still in your hand, you realise that the cap you took off was the wrong one, there at the petrol pump. Anywhere around Newtown, then — Esso, BP, or somewhere else close by.
Put simply: there is no better place to be to discover it. No pump has drawn it in, so the AdBlue stays just inside the tank.
Next: resist the temptation to fire it up only to move away from the pump. Ring us from the forecourt once your vehicle sits in a space — the staff will lend a hand to roll it — and keep the receipt. Stuck by the petrol pump? Our explosion-proof equipment keeps a busy forecourt sensible, so it can be drained where it is.
Newtown, at home: AdBlue in your diesel tank
On the dash, a reminder had been lit all week. A bottle bought at the shop, tipped in at the drive — and it's just by the recycling that the cap got a second look. It takes place on drives just off Fern Road as regularly as anywhere.
The point: no driving since makes this nearly as good to spotting it at the petrol pump. Being unable to blend, AdBlue settles to the base inside the tank and stays. One night parked changes none of that.
Your move: the keys indoors, and so nobody takes your vehicle anywhere first thing. Then, phone. Wearne or Newtown: wherever your drive sits, that's where it is cleared. The pumps are quiet enough to use outside a house at night.
Newtown: drove off with AdBlue in a diesel?
Lumpy running, smoke, lost power or a lit dashboard arrived a mile or two after the top-up. Somewhere along Bedwyn Close or on the road to Wells — under 15 miles away.
The upshot: the system has pulled AdBlue in already. Past your filter, along the pipework, and — the further the distance — on into the high-pressure pump and every injector. More driving, more starts: further it travels.
What to do: pull over where it is safe then switch off. On the M5, under 10 miles from Newtown, that means the next junction, not the services further on. It will not have cleared, and so there's no point starting it again to check. Tell us hear the mileage covered when you ring.
AdBlue in the wrong tank of a hire, lease or company car
A week back, it was unknown to you. The AdBlue filler is right alongside the diesel filler, which you did not know, because your own vehicle either has no AdBlue or keeps it somewhere else. Throughout Somerset, nobody is immune.
What it means: the same as the scenarios above, depending on whether it has run, with one more step. The owner often has to sign off the work, under many rental and fleet contracts.
Next: phone the rental company or the fleet manager first, and then us — settling it before we arrive is quicker. Leave the vehicle off as the reply comes, whether you are parked at Bridgwater or close to Church of All Saints.
Newtown: unsure whether it was AdBlue in the diesel tank?
Occasionally the fair answer is "I think so". The bottle is lighter than it should be, there's a faint smell of ammonia around your filler, and you can't remember which cap you took off. A rushed top-up by the gates of Huish Episcopi Primary School, or a visit to a friend in Combe: both fit.
In short: a spill round your filler leaves your engine no harm. In your diesel tank, however, AdBlue damages it. If there is AdBlue in that tank, firing up your car will draw it in, and it wouldn't tell you which either.
Take it that it got in, and never start the key. Checking a tank that turns out free of AdBlue beats draining one once it has been run — so ring then tell us what you noticed.
Each AdBlue drain in Newtown shares these steps
Every situation gets the same start to the work. Forecourt, driveway, The Black Swan's car park or a road by Langport Town Council — our van reaches the car, and three questions come next: which fluid, which quantity, and if it ran. Replies shape the job; the quote comes on the call whilst nobody has set off yet.
Then the tank is drained and the system rinsed thoroughly, which matters more with AdBlue than with petrol: AdBlue crystallises and is corrosive to some of the metals in a fuel system, so it does not rinse out on its own. Finally are the fuel filter, cleaned or renewed if necessary; fresh diesel; and a check of your vehicle. The majority of unrun cars are a half-hour visit from the moment our technicians arrive.
The last step is firing it up. Our technicians confirm it runs correctly on new diesel before leaving. If it is noticed soon, the car very rarely has lasting damage, and the entire job happens where it is. You pay on the day, with nothing upfront, and get a VAT invoice and an engineer report for your insurer. Many insurance policies include misfuelling cover, and so it is worth checking yours while we are on the way.
About Newtown, for a moment
Newtown is a suburban area in Somerset, situated on the riverside at an elevation of 36 metres, with Wearne and Garden City nearby. Newtown has a population of around 2356 people and is characterized by semi-detached housing. Newtown is located near the town of Langport and is approximately 13.6 miles from the city of Wells. Newtown is also within commuting distance to larger cities, being around 120.8 miles from London.
AdBlue drains across Somerset, Newtown included
Garden City and Langport have the same teams as Newtown, a new town, along with further towns over TA postcodes. Quickest of all: a TA10 9 postcode to show where you stand.
No moving is required, whether stopped centrally in Newtown or in a layby heading to Wagg, so keep it where it is. Our van empties it where it stands. Tricky to pin down? By Langport Library or a county line? Asking beats assuming, so ring.
The one-line version
Unstarted? Leave the vehicle off then phone. Run by now: pull over, switch down, phone 0333 366 0103. Petrol in Diesel takes over the remainder, in Newtown or anywhere in Somerset.