AdBlue in the Diesel Tank in Newtown, and What to Do Next
Has your motor run since the AdBlue went in? This single question decides almost everything else from here. Not started so far? Then leave the car that way, wherever your vehicle is — Newtown or Springhill. Leave the engine and your ignition off and ring 0333 366 0103; it is usually a drain and a thorough flush, done where the vehicle is around Newtown. Already started? Pull over when you safely can, then switch everything off. The job is bigger, but the first step is the same.
Find the situation below that matches yours, wherever around Staffordshire it happened.
AdBlue in a diesel on a Newtown forecourt
The cap you unscrewed was the wrong one — and you just spot it while you're standing at the petrol pump, bottle or nozzle in hand. Somewhere around Newtown, then — JET, Esso, or anywhere else close by.
The upshot: of every spot to notice, this is the best. The AdBlue is in your tank and nowhere else. Nothing has pulled it in.
Next: avoid the urge to start it only to move away from the pump. Get the staff to help pushing it to a space, hold on to the receipt, then ring us from there. Can't move it beside the petrol pump? Our explosion-proof kit keeps a live forecourt safe, and so we can drain the car where it is.
Newtown, at home: AdBlue in the diesel tank
For days the dash had been nagging you. You bought a bottle, poured it in on the drive, and only when you put the empty bottle in the recycling did you look once more at the cap. Right off Long Lane is no different from any other place.
Put simply: if the vehicle has not moved since, it is almost equal to spotting it at the pump. AdBlue doesn't mix with diesel; it sinks to the bottom of the tank and waits there. Overnight doesn't change that.
Next: keys indoors, so no one drives your vehicle off first thing. Then, ring. Your drive is where it is drained, whether around Newtown or Landywood. Late-night clears beside a house are fine: the pumps are quiet.
On the road in Newtown with AdBlue in a diesel
Lumpy running, smoke, falling power or a glowing dashboard started a mile or two after the fill. Somewhere on Stafford Road or heading to Wolverhampton — under 10 miles away.
What it means: the fuel system has drawn the AdBlue in. It has been through your filter and the fuel lines and, the further you went, into the high-pressure fuel pump and your injectors. More driving, more restarts: deeper it travels.
Next: find a sensible spot, pull in, and turn the motor off. Newtown lies under 3 miles from the M54; on it, come off at the next junction rather than pushing on for the services. It won't have cleared, and so there's no point starting it again to check. Call, and say how far the car was driven.
Hire, lease or company car with AdBlue in the wrong tank
You've only had the car for days. The AdBlue filler sits right alongside the diesel filler, which you didn't know, because your own motor either has no AdBlue or keeps it somewhere else. Across Staffordshire, no one is immune.
Put simply: an extra stage on top of the situations above, which depend on whether it has run. The owner frequently needs to approve the work, under many hire and company contracts.
Settling it before the van turn up is faster, and so phone the rental company or your fleet manager, and then us. Leave it off while the answer comes, even if you are parked at Landywood or close to St Andrew.
Not sure it was AdBlue in your diesel tank, Newtown?
At times, "I think so" is the most anyone can honestly say. A faint ammonia whiff hangs near the filler, the bottle feels too light, and the cap you took off is a blur. A hurried stop by the gates of Landywood Primary School, or a visit to a friend in Fishley: both fits.
Put simply: spillage round the filler leaves your engine no harm. If it is inside your diesel tank, though, it does. You cannot tell which by turning the key, and doing so will suck in any AdBlue that is in the tank.
Take it that it went in, and don't turn the engine. Inspecting a tank that proves free of AdBlue beats emptying one once it's been run — so ring and describe to us what you saw.
Newtown: what each AdBlue drain has in common
The job opens the same way, whichever the situation. Three things come once our technicians reach your car — at a forecourt, a driveway, a road beside Great Wyrley Community Centre or the car park outside Wryley Juniors Clubhouse: the fluid, the amount, and if the motor has run. Over the phone, ahead of anything else, you are told the price, and those answers decide the work too.
Emptying the tank comes first, then a careful flush — more important after urea than after petrol, since crystals and corrosion will not clear on their own, however long you wait. Then comes the filter — flushed, or swapped when necessary — then clean diesel, and a test of your vehicle. Not started? Then roughly half an hour once we are there is most jobs.
The last step is firing it up. With clean diesel in, it runs while our engineers check it is running smoothly, and then we leave. Our technicians do the entire job where the car is, and permanent damage is very unusual if it has been noticed early. For your insurer: an engineer's report and the VAT invoice. For you: payment on the day, no money in advance. Check your insurance before we're en route: cover for misfuelling is built into many policies.
About Newtown, briefly
Newtown is a small village in Staffordshire, situated inland at an elevation of 149 metres, approximately 6 miles from Wolverhampton. Newtown has a population of around 544 people, with a predominance of semi-detached housing. Newtown is close to nearby places such as Landywood, Upper Landywood, and Hobble End, and is about 112 miles northwest of London.
Newtown and Staffordshire: AdBlue drains across the area
Over WS postcodes, the vans serving Newtown — a new town — reach surrounding places as well, Upper Landywood and Hobble End among them. Giving us a WS6 6 postcode finds you quickest of all.
Stopped heading to Silver Wedding Wood, or right in the heart of Newtown, your vehicle remains put — there's no need to shift it at all. Wherever it sits, that is where it is emptied. If you're somewhere hard to describe, close to Holy Ascension Church of England or close to a boundary, ring and ask instead of assuming.
In one line: your situation
Not run yet: keep the car off and call. Already run: stop, switch off then ring. Either way, Petrol in Diesel takes it from there in Newtown and anywhere in Staffordshire on 0333 366 0103.