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Petrol in Diesel

0333 366 0103

North Greenwich: AdBlue in the Diesel Tank? Find Your Situation

One fact counts above all when AdBlue is in a diesel tank, and it is if your engine has been started since. If it has not, keep it that way, whether your car is in North Greenwich itself or out in Dormer Yard. Leave your motor and your ignition off and ring 0333 366 0103; it's usually a drain and a thorough flush, done where your car is in North Greenwich. Already started? Pull over once safe, then switch it off. Stage one stays the same, even though the job is bigger.

Wherever in Greater London it took place, one of the cases below fits yours.

Call 0333 366 0103

North Greenwich forecourt: AdBlue in a diesel at the pump

Only at this point, bottle still in your hand, you realise that the cap you opened was the wrong one, right at the pump. Anywhere around North Greenwich, then — Asda, Texaco, or anywhere else nearby.

Put simply: no better spot to be to spot it. Only that tank has AdBlue; no component beyond it has taken any in.

Your move: keep out of the driver's seat, however much the queue wants freeing. Ring us from the forecourt after your vehicle is in a space — the staff will lend a hand to roll it — then keep the receipt. Draining it there at the pump is possible when it can't be shifted, because the equipment is explosion-proof.

AdBlue in your diesel tank at home in North Greenwich

For days the dash had been nagging you. Bought a bottle, poured it in at home, binned the empty — and at that point checked the cap a second time, too late. It occurs on driveways just off Millennium Way as often as anywhere.

Meaning? Provided your car hasn't been driven since, it's close to the pump case. AdBlue does not mix with diesel; it sinks to the bottom of your tank and waits there. Overnight doesn't change that.

What to do: leave your keys inside the house so no one moves the car in the morning. Then call. Your driveway is where it is emptied, whether around North Greenwich or Appleby Yard. Night-time clears outside a house are no problem: the pumps are quiet.

AdBlue drain on a forecourt in North Greenwich

On the road in North Greenwich with AdBlue in a diesel

A mile or two beyond topping up, your motor began misbehaving: rough running, smoke, less power, warnings on your dash. It might have been heading for London, under 5 miles away, or simply along Western Boulevard.

The point: the system has pulled AdBlue through by now. The injection pump and every injector see it as well on a longer trip, after the filter and pipework have it. Each mile and each restart takes it further.

Pull in somewhere safe — that's the next step — then switch it off. Service stations farther on can wait: on the M11, under 10 miles out of North Greenwich, use the next junction. No test starts: clearing itself isn't something AdBlue does. Tell us hear the distance driven as you ring.

AdBlue in the wrong tank of a hire, lease or company car

You have had this vehicle barely a week. The AdBlue filler is right alongside the diesel one, which you did not know, since your own car either has no AdBlue or keeps it somewhere else. Across Greater London, nobody is safe from it.

Meaning? Whatever applies above applies too — run or unrun — plus one further step. Plenty of hire and company contracts need the owner's sign-off for repairs.

Next: phone the hire company or your fleet manager first, and then us — settling it before our arrival is quicker. Leave it off as the reply comes, whether you are waiting outside Canary Wharf or near Up at the O2 Base Camp.

AdBlue in the diesel tank? Not sure, in North Greenwich

"I think so" is sometimes the most honest answer there is. The bottle is lighter than it should be, there's a faint smell of ammonia around the filler, and you can't remember which cap you took off. It might have been at a friend's drive in Trinity Buoy Wharf, or rushing by Mulberry Wood Wharf Primary School at the school run.

Meaning? Spills around the inlet never touch the motor at all. Once it is inside the diesel tank, though, that changes. You can't tell which by turning the key, and doing so will pull in any AdBlue that is in your tank.

What to do: treat it as if it went in. Do not fire it up. Describe what you saw on the phone. A clear tank checked is a happier result than a run one emptied.

North Greenwich: what every AdBlue drain has in common

Whichever situation you are in, this job starts the same way. Three things are asked once our engineers arrive — at a forecourt, a driveway, a street by Peninsula Spire or the car park at The Dial: the liquid, the amount, and whether it has run. Those replies settle the work, and you get our price by phone, before anybody sets off.

Draining the tank comes first, then a full flush — more vital with urea than with petrol, because crystals and corrosion will not clear by themselves, however long you wait. Next is your filter — flushed, or swapped where necessary — followed by clean diesel, and a test of your vehicle. Where the motor hasn't run, expect about half an hour once we arrive, in most cases.

Our technicians start the engine at the end. Our check that it runs correctly on clean diesel comes before our technicians leave. Our engineers do the entire job where the car is, and long-term damage is very rare if it has been noticed soon. Paying is that day, never upfront. For your insurer, there is a VAT invoice plus a report from the engineer. Many policies cover misfuelling, so look at yours while the van travels.

About North Greenwich, for a moment

North Greenwich is a suburban area located on the south bank of the River Thames in London, with a mix of modern flat developments and industrial sites. North Greenwich sits at a low elevation of around 11 metres above sea level, close to the O2 Arena and other major landmarks. North Greenwich is home to a small but growing population of around 1127 residents, with many living in flat accommodations. North Greenwich is near several other small areas, including Appleby Yard, Cripps Yard, and Barton Yard.

AdBlue drains in North Greenwich, and across Greater London too

Throughout SE postcodes, the teams covering North Greenwich — a residential suburb — reach nearby towns as well, Cripps Yard and Barton Yard included. Your location is quickest from a postcode beginning SE10 0.

Stopped en route to Northern Ecology Area, or bang in the heart of North Greenwich, your vehicle remains put — there is no need to shift it at all. Where it stands, that is where it gets cleared. Assuming doesn't help near The O2 Arena, close to a county line or anywhere awkward to pin down; phone and ask.

The one-line version

Not run yet: keep the car off and ring. Run by now: pull over, switch down, phone 0333 366 0103. Petrol in Diesel takes over the rest, within North Greenwich or anywhere across Greater London.

Call 0333 366 0103